Emmiol

The pants I ordered were extremely poor quality and it had an $80 price tag. My family thought it was a costume. It is extremely weird that to get a return you need to contact the company through email to ask for permission to return an item, however I did so because I was unhappy with my item and overall they didn't fit. I did not mention the poor quality of the item in my return request as I did not want to seem rude as I know its not a big company. I tried to be as nice as possible. When I received a response to my email the company tried to convince me to keep the item as "its popular" and I could "give them to a friend". Furthermore the email explained how it would not be worth it to try to return the item "As the return shipping charge is high and need a very long time till we received. Besides, the refund will only cover or part-cover the product price, not include the original shipping fee". This felt uncomfortable to me as I felt like I was being guilted/threatened into keeping the item. I replied confirming that I want a return and I once again received an email reiterating that a return is not worth it and Ill be losing money anyways. This whole experience has made me feel stressed out and sad. I just want my money back (as of sept 29 I still don't have it). Why are you being so hard on me.

This app is a great app and I like how it's easy to use and it's not hard to place an order plus the costumer service is fast and efficient as well so that's a bonus

TERRIBLE CUSTOMER SERVICE! I bought two items from them and they were nothing like the items I bought from the website. The pants the shirt NOTHING LIKE ON THE WEBSITE. They were the most low quality and they were nothing like what they sold me. I WAS SCAMMED. I contacted them for a return and they said I had to pay for the return shipping fees unless a quality issue is involved. I told them To pay for it since its their fault and theres a quality issue but they just dont understand. They keep repeating their sentences in every email over and over and over again. They take so long to reply to your email every time Ive been dealing with this issue for weeks. They dont care about their customers at all. Why should I pay for the return of a item that they sent me and look nothing like what I bought? Just a piece of trash. DO NOT BUY FROM THIS WEBSITE THEY WILL SCAM YOU.

I bought two graphic Tee, quality seems ok, they féal heavy / warm good g/m². They were delivered in less than a week

Bought a coat, that turned out as costume quality that you buy children from kmart or spotlight. Very very disappointed

I bought a top from them only for them to tell me once I paid that it was out of stock and I never got my money back, don't buy from here

I really like the designs of the brand but the quality is not the best. I am still satisfied but the pants are short in length.

Some clothes are nice. Some NOT what they advertise. Claim "Easy Return". Not true. Do not recommend.

I was surprised at the quality of the shirt, considering the great price. The size fits perfectly and looks so good.

Emmiol has proven to be unreliable, deceptive, and completely indifferent to the satisfaction and concerns of their customers.

The products I received were an absolute travesty. The quality issues were rampant and undeniable. The clothing I purchased looked nothing like what was advertised on their website. The fabric was laughably thin and fragile, tearing at the slightest touch. The jackets, jumpers, and tops were a showcase of shoddy craftsmanship, completely lacking the promised quality in both material and design.

To top it off, the jeans were tailor-made for some otherworldly shape, disregarding any consideration for a normal person's figure. The tops were disfigured and poorly constructed, reflecting a complete lack of attention to detail.

The epitome of their deception came when I explicitly asked them to cover the return shipping fee due to the obvious quality problems, which they initially agreed to. They even requested a photo of the shipping receipt for a promised refund (see attached photo). However, once I posted the return, they shamelessly backtracked on their commitment, leaving me to bear the return shipping cost myself, a significant amount totaling around $100 AUD.

Emmiol's behavior is beyond disappointing; they are outright liars who break their promises and attempt to gaslight customers into accepting inferior products under the guise of nonexistent "quality issues" just because they don't have "any holes or physical damage". This experience has left me utterly dissatisfied, and I strongly caution anyone considering purchasing from Emmiol. Steer clear and save yourself the headache and financial loss.

Order number: A**************

Vêtements supers chers tout ça pour recevoir des articles qui ne ressemblent pas aux photos (qualité cheap, pas les bonnes couleurs, pas les bonnes tailles), et quand je contact le service client pour renvoyer les produits on me demande d'envoyer des photos et expliquer ce qui ne va pas etc, ce que je fais, tout ça pour me faire ghoster et ne plus jamais avoir de nouvelles. Résultats je me retrouve avec des vêtements immondes que je ne porterai jamais et je ne peux même pas me faire rembourser. À fuir!

Cute clothes for a really nice pirce I lovvvve this website sooooooooooooooo mutch! And i reallyy recomend

No compren en esta pagina, pesimo servicio nunca llego mi producto mi hija se quedo sin regalo de navidad,llame varias veces y aveces y contestan despues de haber intentado muchas veces, y no te dan respuesta de nada, la guia del tracking is fake. Es una estafa

Veramente fatto bene, con tante idee e premi! 3 settimane per arrivare i vestiti mane vale la pena per bei vestiti

Tutto apposto tralasciando i tempi di consegna,la taglia è giusta e va tutto bene!

BEWARE! DO NOT BUY from Emmiol! The products are poor quality and defective, and the customer service is even worse!
I paid $45 for a pair of jeans, plus $23 shipping cost, as a gift for my son. We received a DEFECTIVE pair of jeans because there was no buttonhole cut and sewn into the jeans. I contacted customer service, sent them a photo of the defective jeans, and they refused to admit it was defective, therefore insisting I would be responsible for the return shipping costs, and only offered to provide 15% refund of the product cost only, which amounts to $6.75. Pathetic! Save yourself from the disappointment and frustration!

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