Overview
eDreams has a rating of 4 stars from 11,076 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
EDreams is het meest waardeloze bedrijf dat ik ken!
Recentelijk kocht ik vliegtickets voor mijzelf en mijn partner. Ik ontving een e-mail dat mijn boeking moest worden 'beoordeeld', mijn vriend ontving geen enkele mail of andere info. Mijn boeking werd geannuleerd vanwege 'card details'. Ik nam contact op via de chat: "Nee mevrouw, u kunt beter met creditcard betalen." iDEALbetalingen worden dus niet geaccepteerd, waarom biedt eDreams dan deze mogelijkheid?! De boeking van mijn partner zou ook geannuleerd worden. Van een refund was echter nooit sprake: "De betreffende boeking was namelijk nooit gemaakt en hierom schreef eDreams dan ook niets van mijn rekening af."
Ik word van het kastje naar de muur gestuurd. Zo nam ik contact op met de bank, Adyen, iDEAL en het zielige eDreams zelf. Chat, mail, telefoon: bij eDreams werkt niets.
BLIJF VER WEG VAN EDREAMS!
Yo soy de Colombia y compre un paquete con Edreams y debido a todo lo del corona virus no pudimos viajar en resumidas cuentas cuando fui a llamar a cancelar no tienen ningun servicio en espańol y después de esperar dos horas me contesto una persona de hindia, que no tiene ni la más remota idea de lo que yo estoy diciendo y no tienen ninguna persona que me pueda ayudar en espańol. Y no cabe mencionar que trate de hacerlo por al página de internet y tampoco me es posible de hacerlo. Mejor dicho. Ni por teléfono ni por internet!
Pésimo el servicio, si usted es hispano no cometa el error de comprar nada con Edreams.com
Muy bien todo perfecto salgo el 15 de agosto de burdeos a valencia
Utilizar la página fue los más sencillo y fácil de hacer, y encontré muchas promociones muy buenas
Me gustan las ofertas y los precios que se ofrece. A la hora de reservar todo es fácil
Dan buenos precios y buena atención espero poder seguir comprándoles los boletos
It s ok, nu o i tuoi occhi e ok no se si è mai capitato che mi ai fatto un po' è la cosa che non si sa che è successo qualcosa che mi ai fatto un po' è la mia migliore di tutti i suoi capelli rossi non si è mai troppo vecchi e ti voto la tua voce mi ai ah euebdn
Veoma profesionalno, pre svega siguran način za bukiranje karata
Concernant la réservation du vol c'était très simple à faire, excellente plateform avec les meilleurs prix, j'espère ne pas avoir de mauvaises nouvelles lors du vol
Estoy checando mi interinario y me está cobrando más me dice que cheque mi vuelo y complete mi pago
Dear Rosa,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
Cuando eliges eDreams sabes lo que eliges.
Mucho anuncio, intento de venderte más cosas y mucho lío para conseguir el propósito.
No me gustó que me "obligasen" a hacerme premium, y no me gustó los mensajes constantes para tratarme de vender más cosas.
Duidelijke inlichtingen om te boeken goede service veel om te vergelijken
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Dear Vito,
Our sincere thanks for your positive words and feedback.
As a valued customer, we look forward to serving you again.
Best regards,
Customer Care team
Estimados,
Por un problema familiar tuvimos que cambiar el viaje de Praga a Dubrovnik del 2 de junio al 4 de junio. Procedimos a cancelar el pasajes (3 pasajes) del 2 de junio y sacamos el del 4 de junio. Sin embargo aún no han devuelto el dinero del viaje cancelado. Espero sus comentarios
Gracias
Dear Marcela G.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Eu apenas saberei a minha experiência depois de efectuar a viagem que agendei
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Cintya,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care