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eDreams

Overview

eDreams has a rating of 4 stars from 11,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

service
873
value
828
shipping
509
returns
679
quality
752
This company responds to reviews on average within 3 days
+524
How would you rate eDreams?
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Florida
1 review
0 helpful votes
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Excelente
September 14, 2024

Muy buenos precios,me parece una compañía seria y responsable

Date of experience: September 4, 2024
Tunisia
1 review
0 helpful votes
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Thanks
September 14, 2024

Thanks---------------------------------------------

Date of experience: September 4, 2024
Italy
1 review
0 helpful votes
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انا حجزت تذكره ذهاب من ميلانو ايطاليا الي القاهره في مصر علي طيران العربيه يوم ١٣ اغسطس والعوده من القاهره لميلانو علي مصر الطيران يوم ١٥ سبتمبر بتكلفه ٥٥٣،٧٤ وانتم قمتوا بخصم مبلغ من الكارته٦٤٨،٣١ زياده عن مبلغ التذكره ليه انتم غير صادقين وانا أرغب في رجوع الفرق الى حسابي اما هبلغ الشرطه وهعمل محضر

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2023
Israel
1 review
0 helpful votes
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None
September 13, 2024

None none none none none none none none none none none none none none none none

Date of experience: September 3, 2024
Belgium
1 review
0 helpful votes
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Waarom boarding pass alleen in de app
August 11, 2024

Waarom kan je de boarding apss niet afdrukken vnauit de pc? Moet het alleen met de app?

Date of experience: August 1, 2024
John T. eDreams Rep
9 months ago

Dear Patrick,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care

Serbia
1 review
0 helpful votes
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Zadovoljan
August 12, 2024

Brzo, lako, pouzdano i jednostavno možete rezervisati avio kate.

Date of experience: August 2, 2024
Norway
1 review
0 helpful votes
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Naudojuosi jau du metus ir labai dziaugiuosi pasirinkimu.

Date of experience: September 3, 2024
GB
1 review
0 helpful votes
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Sobre minha viagem.
August 12, 2024

Até o momento, está tudo a correr bem. Espero que assim continue.

Date of experience: August 2, 2024
Florida
1 review
0 helpful votes
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Bien
August 12, 2024

Muy buena las opciones de vuelo que pueden conseguir excelente

Date of experience: August 2, 2024
Belgium
1 review
0 helpful votes
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Excelente
August 12, 2024

Excelente servicio los recomiendo para sus futuros viajes.

Date of experience: August 2, 2024
California
1 review
0 helpful votes
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Bien
August 10, 2024

Bien gracias por todo el seguimiento del servicio gracias m

Date of experience: July 31, 2024
Israel
1 review
0 helpful votes
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Todo el proceso resultó fácil y correcto.
July 13, 2024

Pude realizar la compra de mis pasajes en un mínimo de tiempo y con toda la información muy detallada y comprensible.

Date of experience: July 3, 2024
Colombia
1 review
0 helpful votes
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Muy mala reserve un vuelo y no me notificaron que la aerolínea cancelo mi vuelo

Date of experience: August 27, 2024
John T. eDreams Rep
8 months ago

Dear Diana,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care

Argentina
1 review
0 helpful votes
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Excelente
July 13, 2024

Precios baratos y respuesta inmediata. Comparada con otras aplicaciones fue la mejor en precio y respuesta. La recomiendo absolutamente

Date of experience: July 3, 2024
Peru
1 review
0 helpful votes
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La reserva es compra?
September 3, 2024

Sinseriamente no sé si ya está como compra de tiket el término reserva no es seguro

Date of experience: August 24, 2024
John T. eDreams Rep
8 months ago

Dear Berenize,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care

Spain
1 review
0 helpful votes
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Excelente
September 10, 2024

Todo muy en orden lo recomiendo, son muy eficaz en todo muy contenta

Date of experience: August 31, 2024
Canada
1 review
0 helpful votes
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C la pire expérience que j'ai jamais vécu
Mon vol a été annulé
Ils ont injoignable pire encore
Aucune assistance n'est offert
J'ai viens de fermer mon compte et j'espère ne jamais refaire affaire avec vous

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2023
Egypt
1 review
0 helpful votes
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Maribor Slovenia
August 8, 2024

Zadovoljna sem z vami, nikoli nisem imela slabe izkušnje.

Date of experience: July 29, 2024
Belgium
1 review
0 helpful votes
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Arnaque avec les prix
August 8, 2024

On clic sur 98€ et ça devient 137 ou autre mais tjs plus. Arnaque

Date of experience: July 29, 2024
John T. eDreams Rep
9 months ago

Dear Ludovic,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care

Thailand
1 review
0 helpful votes
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Good
August 6, 2024

Het is goed gegaan de vlucht en het vervoer naar het hotel ook

Date of experience: July 27, 2024