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eDreams

Overview

eDreams has a rating of 4 stars from 11,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

service
873
value
828
shipping
509
returns
679
quality
752
This company responds to reviews on average within 3 days
+524
How would you rate eDreams?
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grey star
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grey star
grey star
Georgia
1 review
0 helpful votes
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Jenial
September 6, 2024

Exelente muy buen precio su0er jenial demaciado vueno siempre

Date of experience: August 27, 2024
Washington
1 review
0 helpful votes
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Yes
September 6, 2024

Fue una experiencia buena en gran manera y los felicito por este servicio

Date of experience: August 27, 2024
Albania
1 review
0 helpful votes
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Nice
September 6, 2024

It was great... ghzhxhxhhdhd&bkkdkdkzk
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Date of experience: August 27, 2024
Michigan
1 review
0 helpful votes
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Súper satisfecho
July 6, 2024

Una excelente experiencia muy buen servicio por parte de los operadores estuve muy de acuerdo con los precios

Date of experience: June 26, 2024
Mexico
1 review
0 helpful votes
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Le prix était en US et était mal indiqué
February 23, 2024

J'avais mis les informations concernant que c'était en canadien que nous étions au Canada et au final la facture était calculé en américain ce qui ne donne pas du tout le même montant 🤔😢

Date of experience: February 16, 2024
John T. eDreams Rep
over a year old

Dear Michèle,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care Team

Belgium
1 review
0 helpful votes
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Швидкий сервіс
August 4, 2024

Усе супер отримала усі підтвердження мого замовлення

Date of experience: July 25, 2024
Spain
1 review
0 helpful votes
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Edrims is the best
June 13, 2024

Përshëndetje unë përdori edrims dhe jam shum I kenaqur me kyt sherbet.nuk them që edrims është më I miri por my të mirë nuk Keni ku ta gjeni.

Date of experience: June 3, 2024
Ecuador
1 review
0 helpful votes
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Yes
September 4, 2024

Yes bien solo espero llegar bien a mi destino en turquia y regresar todo bien

Date of experience: August 25, 2024
John T. eDreams Rep
8 months ago

Dear Nanny,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care

Poland
1 review
0 helpful votes
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OK
April 19, 2025

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Date of experience: April 9, 2025
Ecuador
1 review
0 helpful votes
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UNA EXCELENTE OPCIÓN PARA TUS VUELOS
April 6, 2023

Sin duda esta aplicación es excelente si estás pensando en tu próximo viaje, buenas ofertas para tus vuelos y brinda muchas facilidades desde la aplicación.

Date of experience: April 6, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

Albania
1 review
0 helpful votes
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Gyors
September 11, 2022

Taskaval volt problema nem jeloltem be de megis tartalmazta az arat. Ezt en nem tudtam. Igy postai auto val oldotam meg mert 2 kis gyerekkel nehez utazni 3db 10 kg os taskaval.

Date of experience: September 11, 2022
Texas
1 review
0 helpful votes
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Espero que siga así hasta el final.
July 4, 2024

Hasta ahora todo marcha muy bien solo espero que siga así hasta el final y que no se presente ningún problema hasta ahora vamos bien.

Date of experience: June 24, 2024
Netherlands
1 review
0 helpful votes
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Good
September 4, 2024

Good good good good good good good good good good good good goo

Date of experience: August 25, 2024
Brazil
1 review
0 helpful votes
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Es muy caro
September 2, 2024

La experiencia fue buena para comrpar, pero no pude darme de baja de la suscripcion.

Date of experience: August 23, 2024
Netherlands
1 review
0 helpful votes
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Nooit meer e-dreams
October 3, 2022

Nooit meer E-Dreams, wij hadden een rechtstreekse vlucht geboekt Amsterdam-Bangkok met EVA air als vliegmaatschappij koste €741,- p/p scherts mijn verbazing dat wij een ticket kregen met Jordanian air met een 4,5uur tussenstop e. Dreams totaal onbereikbaar uiteindelijk het Europeese Consumenten Centrum ingeschakeld en uiteindelijk onze €1482, 00 weer teruggestort gekregen, wij hebben via Thailand Travel uit Rotterdam een nieuwe ticket ams-bangkok geboekt, maar nooit meer e-dreams!

Date of experience: September 3, 2022
MD
1 review
0 helpful votes
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Einfache Eingabe, sehr übersichtlich
July 31, 2024

Schrittweise erklärte und übersichtliche Vorgehensweise

Date of experience: July 21, 2024
Albania
1 review
0 helpful votes
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מצוין
September 1, 2024

מהיר +שירות מצוין טיפול לקוח אני ארבע שנים עבד יתנם ומגלה שירות מצוין

Date of experience: August 22, 2024
Croatia
1 review
0 helpful votes
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July 31, 2024

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Date of experience: July 21, 2024
Colorado
1 review
0 helpful votes
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Servicio de calidad
July 31, 2024

Mejores tarifas, fácil acceso y tutorial en todo el proceso

Date of experience: July 21, 2024
Puerto Rico
1 review
0 helpful votes
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Muy biem
September 1, 2024

Sus servicio es muy facil en español a tiempo y economico perfecto

Date of experience: August 22, 2024