Overview
eDreams has a rating of 4 stars from 11,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Sencillo y fácil, buenos precios. Es útil tener la info bien detallada.
Espantosa. Tenía una te buena imagen de Edreams, hasta hace unos días.
Compre un boleto a un valor, a las horas me dijeron que aumentaba, lo pago. Y luego me entero que los asientos que yo pague x un valor alto, ahora me dan otros de menos valor.
No me reconocen el dinero para darme el asiento que yo pague, se escudan en la aerolínea. E hice la prueba y lo seguían vendiendo a ese mismo valor que yo pague. Una estafa, un robo al cliente.
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Muy bien atendido. La disposición de la aerolínea para conmigo fue exelente
Les cuento q buscaba viajar para ir haber a mis hijos en esta navidad y por eDreams conseguí los pasajes a buen precio y las fechas q yo quería viajar estoy super agradecida por su ayuda
Compré mis pasajes incluye equipaje de mano, en el momento de abordar me cobraron usd35 adicionales. Solicito la devolución de este valor. Mi teléfono en Ecuador *******424
Dear [Miriam M.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service
Более детальную информацию можно предоставить после самого полета
Vi oportunidad en internet pero no estaba calro el tema del costo por suscripcion, cuando lo vi decidi que no me interesa porque no viajo lo suficiente como para pagar una suscripcion.
Muy buena atención. Aún no he viajado pero el trámite de compra y confirmación de la reserva ágil y fácil. Información y soporte excelente. Espero que el viaje se presente de la misma forma.
Bonjour j ai utilisé eDreams comme moteur de recherche pour trouver un billet d avion à prix modéré et très satisfait du résultat. Je recommande. Merci
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Dear Nicolas,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
https://www.edreams.com/travel/support-area/
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https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ihab,
We appreciate you taking the time to write a thoughtful review, and we're delighted to hear that you had a positive experience.
Thank you for choosing to travel with eDreams. It will be our pleasure to serve you again in the future.
Sincerely,
Anna
Customer Care