Overview
eDreams has a rating of 4 stars from 11,064 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Povoljno, brzo i efikasno. Jako sam zadovoljna brzinom rezervacije i kupnje avio karata. Preglednost stranice i sve informacije jako jednostavno prikazane
Realmente hasta el momento la experiencia es muy satisfactoria. Encontramos rápidamente lo qué buscábamos y el servicio de seguimiento fué inmediato. Hasta el momento muy conformes
שילמתי עוד 50 דולר על מזוודה של 15 קילו לא נתן לי האתר להוסיף מזוודה בהזמנה אפילו יכולתי לעשות את ההזמנה דרך אתר אחר אבל העדפתי אותכם ושילמתי בשדה תעופה על המזוודה. וזה לא בצדק!
Skinuti su mi novci sa kartice za jedan let dva puta. I nikada nisu vraceni. Pokusala sam ih kontaktirati ali nisam dobila nikakav adekvatan odgovor na moj problem.
Son excelentes mentes confiables y me siento muy seguro con ustedes
NO ME DEJARON APLICAR MIS DESCUENTOS DISPONIBLES POR ESO NO DOY 5 ESTRES
Dear Cindy,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
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Dear Lobjanidze,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
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Dear Mohamed,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
John
Customer Care
Es primera vez que utilizo el servicio y asta el momento a sido buena opción
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
كنت اكثر من مرة سافرة على هذه الخطوط وكانت التجارب جيدة
Satisfactoria 🙏🏻 y muy profesional.
Estoy agradecida. 👍🏼
Fue ágil el trámite de la compra del pasaje y luego las notificaciones por e mail
In het algemeen ik ben tevreden, er was een vertraging van onegeveer drie uur,
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Silvia R.,
We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Customer Service