eDreams

It was great experience save lots of mony was trying to purchase the tickets this app popp up save me tots of mony

Wouldn't recommend the site to book flights. EDreams may come up on a flight search but there are so many hidden costs you will find better value going straight to the airline. Also poor communication concerning travel details after booking. This site must pass on your details to every other possible marketing company - inundated with selling emails.

Booked a trip to USA and paid eDreams mid 2021. They informed me BA cancelled flights. Said refund would come, it never did. Impossible to contact eDreams! They kept my £1,000 good night! New age con men…

My flights were cancelled by the airline, but eDreams didn't bother to tell us! Customer service non existent they are only interested in taking your money. Unfortunately, I didn't read the reviews until after I had booked. Please do not use this company it is not worth the hassle

E dreams sells wrong tickets & then blackmails ppl for money. Fake Indian phone no's *******891 *******813 *******890 in knowledge of all regulators speaks volumes of the complicity of big agencies.

Edreams themselves were fantastic the whole booking side of it was seamless... until i got to airport 90 mins early and found my 90 min wait would become 210 minutes due to delays but thats not edreams fault.

Bought a ticket all good after 1 month started taking money for prime I never chose prime bdw but they are taking so no refund no customers service phone nr and you talking with a bloody robot who is useless I won't recommend this e dreams crap to nobody

Horrible booking service! Better hope nothing comes up because even though they advertise that they have a cancellation policy up to the day before your trip while you are booking, it's mediocre customer service. This is considering I bought the travel insurance! They'll cancel but they won't refund you or let you change the dates of anything. You will loose all the money without being given credit at the very least. They are false advertisement 100%.

Do not book with them!

If I could give this company negative stars I would. They are utterly useless. All I requested was to add an additional "Jr." to a name. They tell me it will be 24-48 hours. A week later still not done. Told to wait more days. When you call, IF you dont wait several minutes on hold you will then get a person who can barely speak English, as well as barely understand English. I had to repeat myself multiple times. My request was never filled. And they told me they may charge fees to add "Jr". This is the worse company I have ever dealt with on any level. Zero competence. Do NOT book with them. There are several other companies to choose from. JustFly is awesome!

I urge you to not use this business as they will rob you out of your money and ignore any attempts to co tact them. They robbed me of 5807$$ even though I tried desperately to undo my booking within 24 hours. One is blocked on purpose to get through to any customer service representative via phone! Online chats are ignored and disconnected by rude employees

Emails to customer service are ignored and send computer generated messages back that make no sense! This is very scary! As a single mom with three kids I got scammed by $5807!

I booked a ticket last month. And last day I found Edreams deducted 59.99 GBP. Pure scam. This charge was deducted directly from my credit card I used to book which I had not agreed to save on their website. This is the end of the disappointing story. I have tried contacting customer service for many times from all ways I could find, online chat, calls, emails…Nobody ever responded to me but a robot. It's outrageous.

Do not use EDREAMS. These people or these programs reserved for me a return flight which I was unable to take, nor to be reimbursed, despite the insurance that I had with them in addition. It looks more like a scam than anything else. Avoid other companies, they are in the same competition for theft and other scams. Don't worry, it's your fault if you use their services. I have more computer problems thanks to them now.

I booked $670 for flight ticket but I spent about $1300 which is almost double, I don't know why people charged more.
There is no service of transfer of my baggage from incoming to outgoing at Bangkok. Scoot air should arrange that if not I have exit to collect baggage and the process through immigration again. I am a transit passenger.

Please be aware this is unprofessional untrusted travel agency my flight has been cancelled by airline and they deducted of me airline issued full refund coz it was their fault this company ripping people off please avoid

We booked 2 flights for June 2021, in December 2020. 4 weeks later, due to health issues of a traveller, we requested cancelation of the flights. (4 in total)
Well, after numerous requests and the departure dates arrived and went, we received an email saying no refund available even though we took out insurance.
Now we are told it is up to the airline.
All bull $#*!. Ripped off. We would never use or recommend this company.

Booking process difficult. Very pushy system, trying to sell you extra stuff continuously. After booking you continue get inundated with junk mail, despite not having oped an account. Check in keeps failing. No response to emails regrading check ins. Totally regret using eDreams. Unsubscribe does not work.
Edit 02/09/2023: Unsubscribe finally worked..

I have been scammed. Our flights were cancelled and airlines informed us that the money was refunded to edreams 7 days later. I have tried to contact them every week since November when it happened. No contact number is available. U can chat to the a robot who gives the same answer that airlines is taking 3 to 6 months to refund. I cannot believe they have not returned 2000 dollars which has extra fees on top of it. We will now go to consumers forum and have asked our bank to dispute the transaction. I will post a review everyday so hopefully they cant do it to anyone else