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Aliya A.

1
Level 1 Contributor
Walsall, United Kingdom

Contributor Level

Total Points
340

3 Reviews by Aliya

  • Flight Catchers

11/15/21

Please avoid this unprofessional fraud company…
Mr Huzaifah and Mr Farooq provided me wrong information booked my flight in red list country on purpose. Please avoid this unprofessional fraud company they are scammers I have booked my flight after couple of days heard that due to COVID issues turkey is in red list and you are not allowed to travel to Saudia via Turkey I have rang to customers services and inform them the turkey is In red list they said don't worry the flight is still going I was kept ringing since two weeks everyday they said flight is confirmed when I went in airport they said the flight is not going through I have contacted to customers services they refused to accept and say it's not their fault its my fault, and now I won't get nothing no refund or flight changes then I contacted to Turkish airlines they said I should get full refund now Mr Syed Fakhar saying I'm going to get refund but he will deduct admin fee £50 this is ridiculous they ripping off what job have they done even they made my big loss PCR test parking fee hotel reservation charges I have to pay everything If they would have told me before I was able to cancel my all bookings I'm really disappointed please please don't trust on them they dont listen to you at all. Great scammers

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Aman D. – Flight Catchers Rep

Dear Aliya A.,

Thank you for taking the time to leave us a review. Your feedback is very important to us and we believe your issue has now been resolved.

Please do not hesitate to contact us if you require further assistance.

We look forward to being of service to you in the near future.

Customer Care Team

  • eDreams

6/19/21

Please be aware this is unprofessional untrusted travel agency my flight has been cancelled by airline and they deducted of me airline issued full refund coz it was their fault this company ripping people off please avoid

Tip for consumers:
Don't use this fraud agency'

Products used:
Ticket

Service
Value
Shipping
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Quality
  • lastminute.com

6/17/21
Verified purchase

Not trusted travel agent please avoid I booked ticket but haven't received any confirmation or e ticket money left my back they don't have any contact number or customer service

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Similar Reviewers on Sitejabber

Thumbnail of user shlersaleh52
3/22/24

Be careful with this agency they are phishing customers, I have booked with them flight tickets...

Thumbnail of user richardp3397
1/30/24

Scammers!Scammers!Scammers!Scammers!Scammers!Scammers!Scammers!Scammers!Scammers!Scammers!