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Ecrater
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Ecrater

ecrater.com
Texas
1 review
2 helpful votes
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Great Stuff!
December 2, 2022

I love shopping there, lots of unique items for a reasonable price, never had a bad experience in over 15 years. It has to be pointed out that there are a lot of amateur sellers on this site and many of foreign sellers too. Make SURE that the shop you are buying from has at least 98% positive feedback. I also check for where it ships from. I personally don't want to wait a month for my items to arrive. Due diligence!

Date of experience: December 1, 2022
Louisiana
1 review
1 helpful vote
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Pleased
August 12, 2020

Good pricing, quick delivery, and good quality. We were very pleased to find Jungle Book with Jason Scott Lee for the price we did, everywhere else was 80 dollars and up. It is in good condition and not a scam. Thank you

Date of experience: August 12, 2020
New York
6 reviews
18 helpful votes
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The best FREE tool for creating your own first store. Easy basic tools to use, monthly stats - I love it. They don't even take any % on your sales! If you don't have an online store, you must give it a try.

Date of experience: November 1, 2011
Ohio
1 review
18 helpful votes
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First time buyer from this site. I was looking for a gift for my husband for fathers day. The person I bought the ring from e-mailed me to explain my purchase may be a little late due to all this Covid19 stuff. He wanted to make sure that I was ok waiting a extra week or two before he finalised my order. I thought that was kind of him. My husband got his ring earlier than expected and he loves it! Great quality! I will purchase from them again!

Date of experience: June 18, 2020
Wyoming
1 review
1 helpful vote
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Thank you Ecrater! I've ordered 2 zippo lighters from ecrater. The first one arrived in 2 weeks and was a gift for a friend. Then I ordered another one for myself. The second one took 2 months but it did arrive. Ecrater kept me updated on the late delivery. I absolutely love the zippo's. Thank you Ecrater! I'll definitely be ordering more from Ecrater! Light my fire!

Date of experience: April 14, 2021
North Carolina
1 review
24 helpful votes
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I ordered an Urban Shop bean bag chair from Dealerslane on this site, on July 12, and wanted to check on it's status. The order number, item and seller were not recognized by this website! I tried to contact eCrater, without any luck, as it won't allow you to submit your question? I'm worried I'm out 60 $! Dyan from SC!

Date of experience: July 23, 2020
California
1 review
0 helpful votes
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Good Prices, Slow to Deliver, Poor Communication. I ordered the product on July 7th and no further communication until delivery on July 22nd. Emails were not returned. It may have been a coincidence, but the product showed up a right after filing a PayPal Dispute.

Date of experience: July 22, 2021
Mick D. Ecrater Rep
over a year old

We are sorry for your bad shopping experience with this merchant. You can leave appropriate review to the seller if you still haven't done this.

Texas
1 review
3 helpful votes
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Scam!
March 19, 2022

I ordered a dog kennel through ecrater.com and months after I didn't receive it or a refund. I was told the kennel is out of stock. So I don't understand why they took my money and accepted an order for a product they didn't have and didn't bother to notify me until after taking my money. The seller disappeared and ecrater.com states you can file a complaint, but does not say how to file a complaint. They do not take responsibility for the sellers' robbing of customers, and toss the ball at Paypal so they find a way to refund your money. I will NEVER buy anything from this site again, please be very careful with this scam.

Date of experience: March 19, 2022
Mick D. Ecrater Rep
over a year old

We are sorry to hear for your bad shopping experience with this merchant. What is your order number?

Colorado
1 review
7 helpful votes
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Scam - avoid this site
July 8, 2022

They offer no customer support for their countless scam victims, and they also refuse to remove sellers with countless negative reviews saying people never get their orders. Just use ebay or something, this site is a rip off of ebay with worse support.

Date of experience: July 8, 2022
Michigan
1 review
31 helpful votes
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I did finally get the merchandise
September 3, 2019
Updated review

So in fairness, after contacting eCrater with my problem about two weeks later I did finally receive the merchandise. But it is doubtful I will use these guys again... seriously just have a very uneasy feeling about sellers on this site

Date of experience: September 2, 2019

You're crazy if you use eCRATER
May 21, 2019
Previous review

Made my first and last order on this site. After ordering I received no communication from the vendor. After a week and getting nervous I attempted to contact the vendor by email. After two attempts with no response. I contacted eCRATER to report the problem and received no satisfaction. It has now been 14 days with no merchandise but of course they have my money. Please, heed this warning. ECRATER is a scam site. Do not use.

Date of experience: May 21, 2019
Illinois
1 review
5 helpful votes
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Never Got My Refund
July 23, 2018

Program purchased would not work since it was an illegal copy and I never got my refund.

Contact through email only, will not call me back. Kept arguing with me calling me stupid and ignorant. Someone needs to put them out of business forever, can you say prison!

Date of experience: July 23, 2018
Texas
1 review
13 helpful votes
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I spent half a day setting up a store. Everything was fine. My items showed up in the search results. But after a week or so, none of them would show up anymore. Ecrater support just kept saying everything was fine on their side and they can not comment on search results. I was selling some video games that no one else was selling. So my game should be the only thing that shows up. But when I do a search now, no items are found.

Don't waste you time selling on ecrater.

Date of experience: November 9, 2020
GB
1 review
0 helpful votes
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Terrible service
July 1, 2020

I have been waiting for my order for 28 days!... still nothing tracking number useless and when I emailed to chase it Gregory's customer service was rude and unhelpful... definitely won't be buying anything again

Date of experience: July 1, 2020
GB
1 review
3 helpful votes
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Licences did not work and nor did the replacements. I had dealings with a guy called Frank who is unresponsive, unprofessional, doesn't read emails, repeats requests for information when already sent. Frank has now said that my order needs to be refunded but a week later hasn't done anything about it and is now not answering my emails. I suppose it is one of those companies which is fine when all is well but the moment there is an issue its a world of pain. Hopefully I will have my refund soon...

Date of experience: September 19, 2017
Oregon
1 review
41 helpful votes
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$750 item. Seller never had the inventory. Doesn't respond to emails. Will only answer the phone when called from a new phone number. Gives the runaround on who or how the refund will come even though the merchant ID for the charge is CLEARLY the seller. I feel dumb and have filed dispute, but this is ridiculous. Would have been better off sending the money to the "you're the sole heir of uncle so and so in some random country" scam.

Date of experience: May 4, 2020
California
1 review
2 helpful votes
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The seller uses Lego product numbers along with Lego product photos so you will think you are buying Lego. What shows up is a brown cardboard box full of bricks without instructions. I am embarrassed for thinking I can purchase anything from China without getting ripped off.

Date of experience: October 10, 2020
Alabama
1 review
0 helpful votes
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While all discs arrived intact,recorded quality lacking.Numbered 1 thru 18 & unable to determine if episodes are in sequence from season 1 to 6.Overall,ok with the purchase.

Date of experience: June 19, 2023
GB
1 review
3 helpful votes
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Ordered pen knife, seller said don't rate them till you receive goods.
After delay, seller said goods stuck in customs.
Pay pal protection ran out of days and I still never got my goods.

The site offers no protection so beware.
Untrustworthy.

Date of experience: September 28, 2013
New York
1 review
10 helpful votes
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Fraud
August 3, 2017

I'm so sorry that I did not read the reviews before I opt money out of my pocket. I been trying to contact the seller several times asking when is my items going to arrive never heard back from them they did a disappearing act when they got the funds. I had to contact my bank and open a claim case against who ever took my money. I call myself saving money going through these people instead I get rip off. Amazon had the same items but I call myself saving money when I lost money. Some buyers are lucky to get a legit seller as for me I'm sticking to well known company, 'like Amazon'. Stay away theses guys are crooks, also I contacted my bank and file a claim against this company.Not everything that looks good, is good because it glitters doesn't mean its gold. Stay away scam

Date of experience: August 3, 2017
Kentucky
1 review
3 helpful votes
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I've made two purchases on eCrater and BOTH of them were scams. ECrater doesn't do a single thing to prevent these kinds of transactions. Furthermore, eCrater will leave it to you to pursue a refund through Paypal.

Sellers love eCrater because there are no listing fees and no commissions, however, scammers love eCrater for the very same reason. It makes pulling their scams, just that much cheaper.

Buyers beware. NO ONE has your back if you're shopping at eCrater.

Date of experience: October 25, 2012

Overview

Ecrater has a rating of 2.5 stars from 374 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ecrater most frequently mention tracking number, credit card and customer service. Ecrater ranks 591st among Marketplace sites.

service
79
value
81
shipping
76
returns
43
quality
76
This company does not typically respond to reviews