I have a ecrater site which they refuse to submit to google making it useless could be good no communication what so ever you can email them forever and get no response too bad if I don't make sales they don't make money completely stupid
Made a purchase of 2 Igloo coolers through Ecrater who indicated that their were 2 in stock, paid with a credit card & got an order number. Five days later received a shipment with the wrong item, not even close to what I had ordered & paid for. Only way to contact Ecrater is via a hard to find complaint form on the web site, no customer service phone, filled out the form & was advised to contact my credit card bank & make a dispute. My advise is to stay far away from Ecrater
Buyer claims to have shipped order, tracking information shows only that a label was created two weeks ago, not that it was ever actually shipped. Contacted customer service and they won't do anything. The seller has my money and I have a bunch of dead fish (I ordered a fish antibiotic). Try a trustworthy site like ebay.
Bad from start to no finish! Poor communication, almost none! Had to threaten to report as a scammer just to get shipping info, or any other communication! Well into almost 40 days, no product! Then received daily texts and emails saying incomplete shipping info " complete crap" please give your credit card info for redelivery! USPS does not do this! Never got product, filled out complaint form, now into near 60 days! Heard nothing! Complete scam! Do not use this company! Unless you like getting ripped off!
There is no order #56996619 in out system. You either provided a wrong order number or a fake review.
Excellent, this merchant "GrabFlashDeals" is excellent, the item purchased is precise and adequate to what I wanted. Exactly with the description it has. Everything worked perfectly in the installation process, I was able to do the process very well and they sent the codes to my email right away.
The customer services were very friendly, courteous and very fast. She explained in detail how to do the process and answered every question and doubt I expressed, which were several.
I was delighted with the item purchased and the service.
It saved me thousands of dollars and this item is really what I needed.
Thank you very much and very happy with the service provided
I have to say, I was skeptical. So much so that I thought I got scammed because I never heard of the site. I got my order as described. It took less than the time the vendors stated. The tracking # was provided. I am happy.
Ordered on 7/18/23 from a seller names Famess for a bottle of Zupoo. Never got any Information after 2 days of order. Contacted ecrater team and they got a tracking number from seller. We'll the tracking number was a BOGUS tracking number to a different condo as per UPS customer service and photo of delivery and not my apartment. So far 7 emails to ecrater for a resolution and they haven't responded. How do you do that to customers? This is fraud and nobody seeks to care. Horrible
What is your order number?
I bought an inexpensive watch with the Rolls Royce logo on it. They also asked if I wanted to donate one dollar to the Rolls Royce Foundation. I was very happy to do that. It showed that they were supporting the Foundation and not just using their logo. I received the watch in a very timely manner. It looked great and was very comfortable! I would recommend ECrator in the future and I also look forward to doing business with them in the future! I recommend their Rolls Royce watch as well.
Bought a battery from a company posting on ecrater. Says California based with battery in stock. It's be 3 weeks and they created a tracking that only says package has not been received by USPS. Communication through the site has been extremely broken English. They don't seem to even understand the issue. Ecrater provides no ability to review or reach any resolution
The sellers who are not highly rated on ecrater are scam sites. They will lure you with reasonable good deals such as in my case a nintendo switch for 269.99 plus a game. Upon displaying other related items to look like a legit seller. However, upon ordering the items through PayPal and obtaining a receipt via email. No response, and a few days later the link was suspended. I believe the seller have done it many times before and is not their first rodeo. This site is good for sellers but not for buyers because when it comes down to it the seller will hold your money hostage and disappear off the site altogether leaving you with a bitter taste about shopping online on sites like these. I rather pay a premium on site such as amazon and retail sites from now on then to deal with these crooks. If you are deciding to buy from them I suggest you STOP now and save yourself the headache. You will be sorry if you complete that impulse purchase on ecrater.com. Terrible, terrible site.
I ordered a dog kennel through ecrater.com and months after I didn't receive it or a refund. I was told the kennel is out of stock. So I don't understand why they took my money and accepted an order for a product they didn't have and didn't bother to notify me until after taking my money. The seller disappeared and ecrater.com states you can file a complaint, but does not say how to file a complaint. They do not take responsibility for the sellers' robbing of customers, and toss the ball at Paypal so they find a way to refund your money. I will NEVER buy anything from this site again, please be very careful with this scam.
We are sorry to hear for your bad shopping experience with this merchant. What is your order number?
I ordered two pairs of shoes, one Mens and one women's. Both of these shoes came brand new in amazing quality and shipped extremely fast. I've never been happier with the price as well.
So in fairness, after contacting eCrater with my problem about two weeks later I did finally receive the merchandise. But it is doubtful I will use these guys again... seriously just have a very uneasy feeling about sellers on this site
Made my first and last order on this site. After ordering I received no communication from the vendor. After a week and getting nervous I attempted to contact the vendor by email. After two attempts with no response. I contacted eCRATER to report the problem and received no satisfaction. It has now been 14 days with no merchandise but of course they have my money. Please, heed this warning. ECRATER is a scam site. Do not use.
I've had really good experiences buying on eCrater. I purchased from several sites with no problems and they items were as described and cheaper than I could have gotten them on Ebay. It's worth checking out. I did find since it is free to sell on this site that like most sites where the seller doesn't pay a fee they can have some high prices... that's unfortunate, but the purchases I made were excellent.
Been a customer for many years. I love it because it supports small home businesses in America!
Ecrater is in one way like ebay, it's a market place with many different sellers and yes... you get scammers there too. Make sure you check feedback! Send an email to see if the store is active. Ask where the item ships from and how long it takes, buy nothing that doesn't come with tracking. (Just the obvious stuff when you buy from the internet)
Do not EVER buy from sellers that come from CHINA, Thailand or Indonesia, most cheat and steal your money.
If you have any issues, email the site admin. I had 2 issues in 10 years. That's very acceptable.
Again! Read the individuals/stores FEEDBACK and be a smart buyer.
Bought downloadable software, received license quickly from seller, and am very happy. Glad I took a chance on this site, but am sure much depends on the seller you select. 4 stars because it would be more reassuring if site allowed buyers to create logins.
We are a family of movie lovers, and unfortunately lots we remember seeing long ago still have not been released on dvd. Thankfully there are movie fans who saved hard to find titles when could like Lost-and-Found-film! We like for price others charge for 1 movie Lost-and-Found-film has many ads with 2 movies on 1 dvd-r... and so many to choose from... our grandma likes classic films, our uncle westerns, my sisters tv movies... we love all the choices! Plus seller sends confirmation email after order and makes & sends with tracking number in a unique handmade artcase. Have added pictures of some we've gotten. Could not be more pleased with this nice, honest seller and the ease of ordering at the ecrater site. A+ all the way!
Only $6 for Microsoft Office Pro 2016. Needed to use phone activation as it said would be likely since the codes don't usually work. Took 5 minutes to do the phone with automated Microsoft site and typing in numbers through my smart phone. Super easy. Will be buying more software from Ecrater!
I had a business on eCrater a few years ago and never had one complaint. Within 1 year we came close to sell 1,500 items. I was thinking about opening another store here but some people have abused their customers ripping them off. I use only PayPal, never accepted checks, money orders and bent over backwards to please my customers. I had many repeat customers and think that eCrater should set tight restrictions. Sorry to read about the scams that have happened to you.
Answer: I think you have to call the seller to get a tracking number
Answer: The tracking number indicates that the package is in transit: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92144902336058910009921719
Answer: Please contact the merchant directly. Click on the contact seller link in the order confirmation email that you received, fill out the form and click on the "Send" button.
Answer: You can visit directly https://sellername.ecrater.com
Answer: The review has already been removed by our team after you contacted our support.
Ecrater has a rating of 2.5 stars from 374 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ecrater most frequently mention tracking number, credit card and customer service. Ecrater ranks 591st among Marketplace sites.
We are sorry to hear for your bad shopping experience with this seller.
The tracking number indicates that the order was delivered on 04/15/2024:
https://t.17track.net/en#nums=LQ102100790SG
The order was shipped on 04/04/2024