EcraterReviews 374

No actual complaint regarding this site specifically, which features a decent variety of sellers and merchandise; however, my SINGULAR experience here with one of the dealers was literally abominable -- numerous transactions (before and since) with online sellers elsewhere have been positive. In the grand scheme of things, a single bad experience is likely "statistically" predictable; however, following THIS one, it definitely "soured" me on using this site -- it's a shame that eCrater doesn't offer, seemingly, anyhow -- a "feeback forum" commensurate with eBay's, which clearly is "The Key" to monitoring BOTH buyer and seller satisfaction.

I was a seller on this site with my store now on hold. It has some good features but lacks what it takes to be a premier site. My moneys on eBay who back not only the buyer but the seller as well. My reason for this review is to let would be sellers know that you wont receive protection from unfair feedback. They insist that you send a screen shot to prove your point which I was not able to do. I sent proof of a 100% refund with a response of: when you send a screen shot we will review the case. I couldn't manage a screen shot, but did find the box to put my store on hold. EBay or amazon are still the best market place's for a seller with customer service just a call away. Sorry eCrater... The next box to check is close store.

I have actually used the site to buy plants and garden decorations for my home and I have NEVER had a problem with the site as far as a buyer goes with product or with the sellers.

I mostly use the site as a seller and I have had a WONDERFUL time using it! It takes a few things to really get the site and items going but that is just technical like google key word thing. Its a free site and it allows you to choose what form of payment you accept. If you don't pay using paypal then buyers can't leave feedback at the moment. I am hoping that they make it so all buyers reguardless of how they pay for items can leave feedback at some point. Once that happens it would be a better selection of proof that the sellers are being reliable.

Until then I would look at the selection and when the update happened. Just because the seller doesn't have a lot of feedback doesn't mean they aren't selling or people aren't happy. I send a message after every transaction asking if when item arrives if they would please leave feedback for items they purchased and let me know their items arrived. Alas even with that people just aren't courteous about leaving feedback good or bad anymore. They buy the item and then are never heard from again.

I would research your sellers, check out their pages, see what they are or who they are, read reviews/feedback, check for last update, things like this. From there ask yourself a few questions. Do they have links to other places with current or a bunch of feedback that you can see what kind of track record they have? If so, check those links, feedbacks out. See what they have for reviews. Are they known online.? Would people recommend them? From there make an informed decision. I list all my places of feedback as I am active on a few other places and not just here since I have so many items for sale. I had personally been selling items on ebay and the other places for years before I ever heard of ecrater.

I am one of the honest sellers that are out there and there are many of us. Do NOT lump us all in the same boat and label ecrater as a bad site just because you didn't research enough on your seller.

Im a seller in this side... i was a seller on ebay (im small seller) but the fees where to high for the sales i made it on the time... i change the place to ecrater the side is ok, we dont pay fee for sales, we only pay to paypal, we list the items we want. Plus the page is really easy to manage.

The bad of this place is they dont have a lot of trafict, is really hard to sell a item. Plus when someone left a bad feedback (i dont have any of this only good ones) you can reply it.

My store mypinkkittycat.ecrater.com

I've made two purchases on eCrater and BOTH of them were scams. ECrater doesn't do a single thing to prevent these kinds of transactions. Furthermore, eCrater will leave it to you to pursue a refund through Paypal.

Sellers love eCrater because there are no listing fees and no commissions, however, scammers love eCrater for the very same reason. It makes pulling their scams, just that much cheaper.

Buyers beware. NO ONE has your back if you're shopping at eCrater.

This is certainly a "sellers' website" as many reviews state. It is, however, not at all a buyers' website. All the freedoms that sellers rave about create nightmares for buyers. I purchased a $200 item, used paypal, and never got a response from seller. No invoice, no response to emails, nothing. After I waited the 14 days, as required by ecrater, I filed a complaint with ecrater, but not until after I filed a complaint with paypal. I included a comment in my email to ecrater that I had submitted a claim to paypal already, but wanted to know what ecrater would do.

The response? "Unfortunately, the merchant's store is inactive and pending review. Please visit the PayPal Resolution Center in order to file a dispute with PayPal."

So, there may be good stores on ecrater, but there are also flat out scams. How can you ever know which you are buying from? You can't, because you can't even search for a specific buyer on the site. Do yourself a favor, and look elsewhere. I will certainly never buy anything on the site again.

This is just my initial impression, as I just made a purchase last night. I paid with PayPal and received the receipt. Later I received an automatic email from the seller and it had a Pay Now link.(If I click there, PayPal tells me I have already paid.

I email the seller from the automatic email and have gotten no response from three emails. I know this is early but I had etsy purchases the same night and received immediate order received and paid for and even shipment info.

Ecrater is for sellers and from what I've heard in other review sites, they aren't supported by ecrater. You cannot contact them as a seller or buyer and get a response. There is no security that the transaction will take place and nowhere on the site to search for the seller.

Luckily, I've read PayPal has rescued many a bad transaction or non-shipment. I hope I get lucky and get a response from my seller and receive my product. I will not give this a try again. You have to be lucky and pick a legit seller who is on the ball.