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The overall reputation of eCrater is mixed, with notable strengths in product variety and competitive pricing, particularly appreciated by customers who value supporting small businesses. Many users report satisfactory experiences with specific sellers, highlighting product quality and timely deliveries. However, significant concerns arise regarding customer service, including poor communication, difficulty resolving issues, and experiences with fraudulent sellers. Customers frequently express frustration over delays and a lack of support from eCrater when problems occur. This duality suggests that while there are positive shopping experiences, potential buyers should exercise caution and conduct thorough seller research before purchasing.
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They steal your money and don't send your stuff, don't buy from them, its true! They don't have a phone number to communicate, I got my money back because of my bank. Put everything on a credit card.
I love the name and the service was outstanding. I had my CD, which is in excellent condition, in no time. I am very pleased.
I love Gonnesh Incense but it's hard to find. Now I have a new place to shop with ecrater! It took a little while, but... well worth it!
This merchant's website is full of wonderful Angel Trumpet plants to choose from. She answered all my questions prior to my purchase. Once I made my purchase, the plants arrived quickly with explicit instructions included on how to care for the plants prior to and after planting. I will definitely purchase again.
I was concerned about the site when I placed the order and It took some time to receive accurate information about the order due to COVID19 situation. I was about to call PayPal for a refund. At last, I received the order. The site can be trusted.
Order from seller "kaiserleidao" never arrived. Seller sent wrong shipping info so no way to track and no way to contact anyone for help. $150+ down the drain :( Will never use this site again!
Bought a jersey through hazarglobe. I ordered it on jan 26th. I did not receive it until March 4th. When I did receive it, it was the wrong size. I ordered a small and received a large. I tried to contact the seller about the wrong size 3 times with no reply. I cannot leave a review because the link the seller sent me for a review expires after 6 days and he sent me the link the day I ordered the jersey! HORRIBLE! I have no way of getting a new jersey or my money back! Don't order from this website. You will get screwed!
I paid for my package order number ******* on March 3 at 10:33am. The money was debited from my account on March 9th. I was notified my order was shipped on March 21st with tracking number ************** through fedex. Today March 26th I realized my package had still not arrived even though the original tracking updates stated I would receive my package on March 24th. I called fedex at was notified that the shipper notified fraud and for the package to be returned. I did not receive my money nor my package. I need to be credited 55.00 immediately!
Paid thru pay pal and received my DVD within a few days. I had no issues with receiving it and that it was exactly what I ordered. Will do business with again.
Placed an order 2weeks ago & I have gotten nothing except a receipt. Tried the Contact site, useless. I just want to know about my order. Of course payment was taken. Ready to just cancel.
Bought TurboTax Premier 2019 from directsavings4you at a slight discount compared to Amazon a couple of months ago. However, after installing and updating, the activation code provided turns out to be invalid (Error: All available activations for that code have been used. Error code: 603). The store Directsavings4you does not respond to emails. This is a scam. DO NOT FALL FOR IT.
They r very nice and very proffesional i had some questions about the item i purchased and i got a quick response and they also have free shipping and only 4 days to get here which i thought was really cool it also tells u information about the seller u want to buy from
I would advise people to look at getting gps navigation SD card from a more reputable source. They sell cheap and tell you sorry no refunds. They actually told that $20 is a cheap experiment that didn't work. I recommend that you buy elsewhere so you don't lose your money.
I haven't received an email confirming purchase or a tracking number. I don't even have an estimate of when I'm receiving my package. I will change the review as soon as I have answers.
This was a very easy and quick transaction. They had a very big shoe selection in all types and ended up having the specific make of the shoe I was looking for in a variety of different color combinations
Thank you for e crater and HealthFashionSports The seller was excellent i get my order come in time and very easy
Awful customer service from relaxnshop! Nowt relaxing about it. They cancelled the order so they could demand even more money for postage! A lot more than the cost of the item without the postage already paid! Rude, impolite, no offer to resolve the issue, and took over a month to get back. Also had to contact them to find out where my order was! Very unprofessional and misleading! Shouldn't be trading! Would give no stars if could!
The seller was excellent about getting the product to me. There was a deliver mishap and they immediately corrected it. Great job!
The site is off the beaten path, but I'm so glad I
Found it. Price, service, & quality are all fantastic!
10/10 Would recommend
Answer: I think you have to call the seller to get a tracking number
Answer: The tracking number indicates that the package is in transit: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92144902336058910009921719
Answer: Please contact the merchant directly. Click on the contact seller link in the order confirmation email that you received, fill out the form and click on the "Send" button.
Answer: You can visit directly https://sellername.ecrater.com
Answer: The review has already been removed by our team after you contacted our support.
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