EconomyBookings

Booking was unclear. Price indicated as CAD but I was charged in euros.
I booked under free cancellation, but when I went to my online account to cancel, there was a cancellation fee. Followup emails to clarify cancellation policy were not helpful.
When I forwarded a copy of my original confirmation clearly stating free cancellation, they did not apologize nor offer to correct my online account. To date I have not had to cancel, but I'm not certain that they would honour the original agreement.

I value straightforward business practices, so I will steer clear from this company in the future due to underwhelming customer service, dodgy practices and lack of transparency.

We easily found the rental place in the Airport. No people were there at that time so we got the keys and other documents in 5 minutes. No extra charges or any other surprises, what we booked we got.
No delays or any other trouble upon returning the car.
Very SATISFIED and thank you

Booking the car was easy. Collection staff very helpful. Locating the car in the car park was even better.The Opel Astra was immaculate, comfortable and suited all our needs for a week-end in Essen. I would certainly use this company again.

I got an email with a document, saying, you are "all covered" for your latest vehicle insurance.
In hindsight, there is no contact details on any of the documents or emails I have had from this company. Come time to make a claim on the insurance due to a cracked windscreeen, - Can I get hold of these people... NO!
The only email I have, there has been no response I had to pay the $1200 to the rental car company for the wind screen, being told to apply for a refund through the insurer. Hello Economy Bookings, where are you? Zilch, nothing, not a brass razoo. Do not use this company, they are bad news. The 'vouchers' attached, have no contact details at all, not worth the paper they are written on.!

I was extremely disappointed since the airport shuttle service was not able to find your location. This booking is confusing. I won't use this website anymore. The company name is different. This is third party company with a similar name at another big company with the purpose to steal money to new visitors. This company stole my money and they don't have a customer service person to talk to when it is needed.

Don't use this service! I've booked a prepaid for 18 days! And have bought a full coverage insurance. On pick up point in Malta I couldn't get the car because I had to pay plus 450 € for insurance, because I didn't have a credit card. I wanted to cancel to refund rather half of payment, but they don't return any! I've lose my money and get only message "When you complete the reservation, you have read, understood, and agreed to the Cancellation and Non-refundable Policy disclosed during the process of booking, therefore, you accepted and agreed to the transaction, made the reservation and received confirmation." But for example bookingeconomy could return half because I didn't use my order at all. They even didn't offer me discount of next booking! I totally fractured and angry about this service. I don't recommend to use it. Better to rent a car directly

They didn't take my car insurance by saying that liability should be 300k. However, I used many car rentals and they never had this kind of condition. This company is rip-off. I wanted to buy full protection from the link which i received thru emai sent by the company but it didn't work. It was $12.50 per day. I end up paying $35.0 per day at the time of check-in. This is rip-off. I want my money back. They also gave me a different car which has a milage of *******. This is insane. I will never use this car rental ever and not recommend it to anyone. They charge me $35.0 per day for car insurance.

I rented a car four times with Economybookings.com car hire. The car was clean enough, the cover on the trunk was in bits, but I must say – this is why I never buy hatchbacks. On each occasion the cars were reliable and value for money was very good. I would like to especially note the insurance cover included. So, I recommend this company now and will recommend it in the future. The staff was very kind and competent and the whole procedure was very efficient.

Thrifty Car rental and Economy Booking both have very poor service and are untrustworthy. I booked with Thrifty in April 2023 for $881.00 Canadian but later found a cheaper booking for Thrifty with Economy Booking for $625.99. I cancelled my initial booking via email and pre-paid with Economy booking. After using the car The Thrifty Agent withdrew the $881.00 from the deposit. I explained that I had pre-paid but he refused to correct the problem or provide his name. Both Thrifty Car Rental and Economy Booking have failed to refund either of the bookings even though I have written and explained the situation to their agents exhaustively.