EconomyBookings

I purchased a full coverage from Economy Bookings. I had a small incident with the car for which the car rental chaged me with additional fee. After return from holidays, I submitted full coverage refund request to Economy Bookings. They responded they will look into the case and contact the car rental, but after a number of follow ups and a few months they never returned and provided the refund. Scammers.

I had to cancel my booking due to a change in travel dates. I went online to cancel my reservation and saw that there would be a charge for the cancellation, even though when I booked it was a free cancellation. I called the company and was reassured that I would not be charged a cancellation fee. So i went ahead with my booking and now when double checking the email I received (after waiting for 2 weeks for the money to be sent back to be already) I saw that I was charged a 50GBP cancellation fee even though I was told multiple times that this would not happen. There is no email and I have been trying to reach someone in the call center for hours now. Would not recommend booking with this company at all.

How can Economy Bookings even remain in business by stealing? Most rental companies have no charges when cancelling a reservation in advance, in my case several weeks in advance. And Economy Bookings charged me $66.01 cancellation fee! I would understand if it was 48hr or 24hrs prior but several weeks prior? Will never rent from this place again! The price was cheap in the beginning but in the end cost me a lot more than renting a luxury vehicle!

When I arrived to collect my rental car, a Chevrolet Impala, I was informed the model I had booked was in the Premium range not in the Full size. I ended up with a Nissan Altima instead. It was a really good car. However I swapped this for a Dodge Charger on my second week.as I wanted something a bit sportier.
I paid a small fee to do this.
The Dodge was slightly bigger and looked great. When I got it home I noticed it had quite a few areas of damage, the wipers needed changed, the onboard computer stated it required an oil service and the air conditioning wasn't as good as the Nissan.
I suspect it needed a recharge.
It had travelled 45 thousand miles which was a bit surprising as rental cars are normally newer with less miles.
I suggest the web site is amended to reflect the true classification of the Impala so other people are not misled.
The staff at the collection and drop point were very courteous and helpful, particularly the lady who did the exchange for my second week.

I used their portal to rent a car in Canada. I booked one and next day I received an email saying the car I want to rent is not available and the sales representative offered me the same car in another supplier with slightly higher price. I said okay. NOW BE CAREFUL! They are selling Insurance saying full coverage but Supplier companies does not even aware of it! This insurance is total SCAM, it is not covering anything with the car. The supplier company told me that They informed EconomyBooking many times that They dont accept their insurance. So I had make another insurance at the supplier's office, so I paid double. I sent an email to economybookings for a refund but until now I have no reply! I will never book a car with them and I dont advise anyone.

First it is a UK company and they do not have 24/24 customer service by phone. The prepaid price is in fact their commission and the software used for online booking has a bad way to stolen your money. At the front desk in FLL airport the price paid for the rental car was25% above the market price.
Never use this company again and I will suggest to everyone to stay away from EconomyBooking.