website thubmnail of EconomyBookings

EconomyBookings

How would you rate EconomyBookings?
grey star
grey star
grey star
grey star
grey star
Florida
1 review
0 helpful votes
Follow Veronica H.
Unfollow Veronica H.
Send Message
Share Review
Report Review

Hold refund 30 days
November 15, 2023

Never book here, holding you refund for 30days due to high season unreasonable. I cancelled because I wasn't given full contract that Florida residents are not under the unlimited mileage until after I had paid need that money to book different company. Not a good look

Date of experience: November 15, 2023
Suppport T. EconomyBookings Rep
over a year old

Dear Veronica,

We genuinely apologize for any inconvenience caused. We want to assure you that we are actively working to expedite our refund processes. Currently, due to a high volume of cancellations, there is a notable delay, and we appreciate your understanding during this period. Rest assured that we are doing everything possible to accelerate your refund.

If you have any further concerns or questions, please feel free to contact our Customer Support team. We value your feedback and thank you for choosing our services.

Best regards,
Economybookings.com

Netherlands
1 review
0 helpful votes
Follow Jasoon K.
Unfollow Jasoon K.
Send Message
Share Review
Report Review

EconomyBookings
September 17, 2020

I was recently a customer at EconomyBookings in Holland MI. The car I reserved was clean and ready to go. It was nice having a reliable vehicle as opposed to my own which I don't trust to take me too far

Date of experience: September 17, 2020
California
1 review
1 helpful vote
Follow VERONICA H.
Unfollow VERONICA H.
Send Message
Share Review
Report Review

Rip off
September 20, 2018

I tried to make a reservation and just changed the name in about 4 mins and they charged me 56.00 because they claim the prices had gone up. But that was not true. They are not open 24hrs they sound like they are from another part of the world,

Date of experience: September 20, 2018
France
1 review
0 helpful votes
Follow Rob D.
Unfollow Rob D.
Send Message
Share Review
Report Review

I hadn't rented a vehicle over some years. I forgot EconomyBookings didn't accept cash, had to take their shuttle to the bank to deposit it. I was trying to use 2 cards to pay, but they do not split payment

Date of experience: May 19, 2020
Norway
1 review
10 helpful votes
Follow Roar H.
Unfollow Roar H.
Send Message
Share Review
Report Review

Very satisfied
August 31, 2018

We rented a car for 5 days at Easyrent Stansted. The car we were renting was ordered on the internet. Upon
Arrival the airport we called the company and a shuttle bus with a nice
Driver picked us up and drove the 10 minutes to the company. There we showed driver's license and passport and signed necessary papers. I chose full to full tank. I
Responded that I had to pay £ 95 in the deposit for fuel, but after the
Lease the amount was refunded my account already the following day. The car we got was absolutely clean and looked like new. Then we inspected the car with a friendly employee before we drove off. When
We returned, the car was again inspected by another friendly female
Employee who had no comments before we were transported to the airport. Renting at this company was a positive experience.

Date of experience: August 31, 2018
Netherlands
2 reviews
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Send Message
Share Review
Report Review

Just super
December 24, 2019

Very good girls from the agency. They solved a big problem in no time... (with a reservation made and paid a month earlier) I turned to them and they immediately rented me a car even without any reservation. I won't waste time next time. Directly from them

Date of experience: December 22, 2019
Florida
1 review
0 helpful votes
Follow Kathy V.
Unfollow Kathy V.
Send Message
Share Review
Report Review

Going on a 2 week road trip from California, Vegas and Arizona we needed the room and we did know that a big vehicle was going to cost a large sum. With economy bookings we received a larger vehicle for the same price we had received from another company.

Date of experience: April 16, 2022
Germany
2 reviews
0 helpful votes
Follow Bill T.
Unfollow Bill T.
Send Message
Share Review
Report Review

Best staff
December 14, 2019

Easy to deal with, very polite and customer focussed staff in particular Josh who genuinely goes the extra mile to get the right deal for the right price... would recommend this enterprise branch to anyone in the local area. Bill..

Date of experience: December 12, 2019
Canada
1 review
1 helpful vote
Follow BILL B.
Unfollow BILL B.
Send Message
Share Review
Report Review

Lots of negative reviews so I made the reservation and then called Thrifty to confirm. They said I had a valid reservation and there was no issue picking up the car at Thrifty.

I was charged exactly what I expected.

Date of experience: September 8, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Latonia B.
Unfollow Latonia B.
Send Message
Share Review
Report Review

You're my new best friend. Thank you for the tip and also for saving me over $175 on the Jeep Wrangler! I honestly don't travel much so I don't know all of the tips and tricks.
Can't thank you enough.

Date of experience: June 30, 2015
Louisiana
1 review
0 helpful votes
Follow Ming C.
Unfollow Ming C.
Send Message
Share Review
Report Review

Good Price and service
October 7, 2018

I am happy with their price and service. I had no problem with their car rental services. This is my second car hire from them. They offer better price than others and I always received prompt responses to my questions.

Date of experience: October 6, 2018
GB
1 review
0 helpful votes
Follow Liisi J.
Unfollow Liisi J.
Send Message
Share Review
Report Review

When I first read the reviews I was amused. My experience was good. Nothing bad to say. There are couple of sites like this that I am aware of and this is as good as the others. I used this because it gave me the best deal. The biggest bonus that I see when comparing with economycarrentals.com is that you can choose the provider/rental company, the minus is that you have to pay the total price, but eventually you need any way. I have rented car hundreds times and would go any time through site like that because over that time I have never got better deal through the rental company and I have not had any issues with that.

Date of experience: August 31, 2020
MD
2 reviews
0 helpful votes
Follow danil P.
Unfollow danil P.
Send Message
Share Review
Report Review

Thanks EconomyBookings
November 24, 2018

Thanks EconomyBookings, they found a Car rental place. The car was provided on the right days, brought directly to the hotel. The car was all OK, the chair is not forgotten. After the trip, the whole car was covered with a dense layer of dust, we thought we would take over the sink, but no, at the time of delivery of questions arose. Thank you!

Date of experience: November 23, 2018
Texas
1 review
0 helpful votes
Follow Markus Z.
Unfollow Markus Z.
Send Message
Share Review
Report Review

EconomyBookings
March 9, 2021

My wait time was 5 minutes tops. Including wait time I was in and out within 7 minutes.
Returning the car was even easier. All done within 3 minutes (which included me checking to be sure I didn't forget anything).

Date of experience: March 9, 2021
Luxembourg
1 review
0 helpful votes
Follow Lucy R.
Unfollow Lucy R.
Send Message
Share Review
Report Review

Cool!
December 21, 2018

The gave me a brand new Toyota Yaris! Immaculate condition; fuel efficient and large boot at the back to accommodate our luggage. Inside of the car was spacious to accommodate us; 2 adults and 3 young children. Staff were friendly; car pick-up and drop-off were seamless and quick. Definitely a value for our money.

Date of experience: December 21, 2018
Serbia
1 review
0 helpful votes
Follow Alec G.
Unfollow Alec G.
Send Message
Share Review
Report Review

Lost my money to this company and they didn't seem to care when I wrote many emails and tried calling and I didn't get the car! And the reviews on their website are reviews before you get the car so it's not true, and you can't write a review after the process is complete! They know what they are doing.

Date of experience: July 10, 2017
Canada
1 review
5 helpful votes
Follow Tor S.
Unfollow Tor S.
Send Message
Share Review
Report Review

Usually I never write any reviews, but in this case I feel like I have to do to help other people to be aware. It turned out they charged me for a deposit and they didn't deducted it when it's time to pay the total. Meaning over all its cost 400$ in total, but with the prepayment of 50$ that you paid already, you supposed to pay 350$ for the difference. NOT WITH THEM!
It's been almost 2 months I've been try to contacted with them, by email, by calling guess what? NO REPLIED AT ALL. So please, those who are reading this, try another company, not this one, if you want to have a free mind after returning from vacation. Good luck!

Date of experience: August 7, 2018
GB
1 review
4 helpful votes
Follow Steve P.
Unfollow Steve P.
Send Message
Share Review
Report Review

Scam
August 15, 2013

Scam. Cheap price on booking. The reservation and car was fine. However after the booking I was changed another 42% beyond the stated remaining balance. If you try and ring them, you hang on forever before they cut off the line. When you get through they say send us an email. When I sent them an email, they changed the booking voucher to add items not included in the cost that are not on my printed voucher (to try and make me not refute the transaction). Avoid - it will cost you!

Date of experience: August 15, 2013
Alaska
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Send Message
Share Review
Report Review

Great price
May 6, 2018

I initially was worried about booking a car and having to pay at the booking instead of when I picked up the vehicle as I always have before... but, the price was less than half so I chanced it. Everything was fine - the car was through Dollar car rental at the airport and booked through Economy Bookings. The actual vehicle had a few issues but the people were nice and the getting of the car was as fast as the line would allow. I ended up having to extend my stay by 24 hours due to flight cancellation and I was able to reach someone on the phone without any hassel and they didn't charge me any additional fees. I thought it was great.

Date of experience: May 4, 2018
Norway
1 review
1 helpful vote
Follow Helene F.
Unfollow Helene F.
Send Message
Share Review
Report Review

Nice and efficient
December 18, 2018

I booked the car weeks ahead, stating pickup time (in the evening) and flight number. When printing the voucher days before the pickup I discovered the voucher stated pick up at noon. I called the company to correct the error, and they were only willing to correct the error with an extra fee. According to my helper, the website needed constant refresh to work properly. Not good.
Arriving in Munich to pick up car, was super and efficient. I got a nice, new car and was able to leave the airport within 10-15 minutes after entering the car rental desk. Super.
Return of car was also super efficient. All in all a great experience

Date of experience: December 18, 2018

Overview

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
819
value
783
shipping
471
returns
608
quality
674
This company responds to reviews on average within 87 days
+300