EconomyBookingsReviews 4,739

I purchase Full Coverage from Economy Booking for my trip to Italy only to have heard nothing from them after having additional charges to my card. This is similar to the negative experiences/feedbacks given by many consumers, only to find out in their horror that Full Coverage is not recognized by the rental company and the process is long and tedious with the team from EconomyBooking.

I paid extra to rent an automatic. Rental day comes and no car is available. I submitted a claim that day and here we are, 28 days later with no refund. Run-around stall tactics. Totally unprofessional and unethical behavior.

At our arrival, the rental company just didn't accept my debit card as security deposit for an unknow reason! That's never happened to me with the 4 last rental companies i used. So to avoid the security deposit, they forced me to buy an expensive "full coverage insurance" who's totally useless because i have an insurance included with my debit card. I explained them for hours but they would do anything for help and just said, "if you cancel, you lose your pre payment.
It's just a scam and they totaly know it, they said that happend often!
I wish you can offer me a compensation for this terrible experience!

This company is a big scam regarding the full coverage insurance purchased from them. The insurance you buy from them is not recognized by the rental company and you end up paying for the insurance once more when you pick up the car. So if you choose to rent a car through them, I advise you not to buy any insurance from them because it is a waste of money and the insurance must be bought directly from the company that rents the car. Unfortunately, I didn't know this and paid the insurance twice

I was able to rent the same car at a discount to my loyalty program by booking through Economy Bookings.

Economy car rentals are budget friendly, and mostly new or with low mileage. The staff are friendly and very helpful.
I am happy with happy their service.
Location, easy to find.
Will highly recommend them to others.
Branka from Australia

Modèle de voiture changé, passage de Toyota Aygo à une Peugeot 208
Bon état extérieur du véhicule, intérieur pourrait être plus propre

I would like to warn all customers of this website, which is operated by a group of swindlers and scammers. This is what happened to me during my visit to Bosnia, where I made a reservation, paid 100 euros, and requested the car at Sarajevo Airport. When I arrived there, I did not find anyone in the company with which the car was reserved, and I had to visit them in the morning. They assured me that there was no reservation and that this company had a lot of problems with us. When I contacted them trying to recover the amount paid, they told me that I could not do that because it was my fault, and this is of course a reason to laugh. Unfortunately, I did not find a headquarters for them or any office for their cases, so I warn everyone against dealing with these people. Scammers

We hired an SUV for 10 days around Tassie. Booking was hassle free and the car as per what we ordered. Insurance was a bit confusing. Book insurance direct with the car company when u collect the car as economy bookings are the middle man and if ur insurance is with them then u need to pay any damages up front and then claim back.

Wow price was very good,lots of cars to choose from. Couldn't ask for anything better, thank you so much economy booking!

가격대비효율은좋았다
차도깨끗했다
직원이 영어를 못했다
Economic booking 싸이트내 렌트카회사 위치가 연동된 구글맵위치오류가있었다.'이스탄불시내'라고만 명시되어있어서 위치 파악에 오해가있었다.시내라고 표현하기보다는 '사비하곽첸공항'이라고하는게 맞다.
싸이트내 주소와 실제 위치는 달랐다

Easy to download and booking process was straightforward. In comparison with other rental companies I find you to be the best for now.

Booked a rental through them for a van at Orlando airport. When we arrived the rental company, AZ Rentals, was not at the airport, did not answer any calls, and left us stranded. I had to get a rental from a legitimate rental company that was actually permitted and licensed to operate at the airport. When AZ rentals finally answered the phone the next day, they said to get a refund from EconomyBookings. When I reached out to EconomyBookings they replied with a big f-you, claiming I had cancelled my rental, and failed to pickup the vehicle.

No descarten en alquilar en esta empresa es muy segura
Su seriedad brinda tranquilidad
Volveré a alquilar

Never do business with them, I was a victim of their cheating scam. Read their bad reviews all over the internet before making your own decision. Don't fall for their cheap prices, you'll end up paying much more than you can imagine.

Stay away from EconomyBookings.com, their "free cancellation" is not free. If you cancel your booking, you will get a "credit" on their eWallet. That amount can only be used for future bookings. If you want to withdraw that amount to get a refund on your credit card, they are charging you an hefty administrative fee of 60 euros to do so.

I admit that I did a mistake when a booked my rental. I booked the car at the wrong Rome airport. But the car wasn't available at the other Rome airport, so a credit would be useless to me right now. I simply booked too fast with fear of missing out on a great deal. However, I realized my mistake minutes after booking and it was already too late... there is no "grace" period where you can cancel and get a credit card refund without paying any fees... its all or nothing with that website.

Overall, its a bad experience, with misleading information, abusive fees, and bad faith from the customer service who just send you to their cancellation policy (which is definitely not a common practice and requires some digging).

Don't get trapped, don't lock your money on their platform, use another platform.

Their customer service will not help you get a full refund. They will simply reply with links and pre-made template and evasive answers. You will have the worst time communicating with them.

(Note: I'll modify or delete my review if they come to their senses and offer a full refund without asking any fees / reducing my refund amount)

Generally I had a good experience with Economy Bookings as usual. But it would be really great to improve the part related to full coverage and the extra charges.