Booked a rental through them for a van at Orlando airport. When we arrived the rental company, AZ Rentals, was not at the airport, did not answer any calls, and left us stranded. I had to get a rental from a legitimate rental company that was actually permitted and licensed to operate at the airport. When AZ rentals finally answered the phone the next day, they said to get a refund from EconomyBookings. When I reached out to EconomyBookings they replied with a big f-you, claiming I had cancelled my rental, and failed to pickup the vehicle.
Dear Customer,
Thank you for sharing your concerns with us. We sincerely apologize for any inconvenience you may have experienced.
If you remain dissatisfied with the resolution provided upon closing your case, we encourage you to reach out to our Customer Support team directly. They will be more than willing to review any additional details or information you can provide to ensure a fair assessment.
Best regards,
EconomyBookings.com