If you are trying to sell basketball shoes on ebay don't waste your time. 9 times outta 10 its a 0 feedback bidder that wins and never pays. Ebay doesn't care because we still end up paying ebay fees on unpaid items.
Ebay knowingly allows thieves to conduct business on their website. They then refuse to return money with proof of theft. Beware you to can be ripped off by them as well. Now I'm out $80 no gift for my sons birthday.
Ebay has done more for promoting worldwide competition which has lowered prices and improved service than any other entity. Buy a watch battery? Get a 5 pack delivered to your mailbox for less than half of what it would cost you for one after taking an hour to drive to the store. Garage door opener? Sky lantern? Chanel purse? Printer? Cell phone case or charger?
Buyers: only buy from experienced sellers with excellent feedback and use PayPal.
Sellers: great for selling rare or unusual items, especially if they are not produced any longer.
I've had good and bad ordering experiences with eBay. I have yet to deal with eBay's customer service Representatives. As with any auction site each seller is different some are better than others and so on. So far dealing with returns with individual sellers has going well. One thing you must always keep in mind when ordering from eBay is "buyer beware." If it's super cheap there's probably a reason for it.
Absolutely zero protection for sellers. They pull funds from my account regardless and lie about returning listing fees after they force me to accept a return. Items get returned damaged. No help. AVOID ebay
Been a member since the beginning way before Paypal. Ebay has slowly become useless in the bidding industry, they allow sellers to hold your review hostage until you give them one first even if you have paid and completed the task. I have been ripped off so many times and Ebay still nearly 20 years later sucks at helping and preventing scams. It should be an automatic account closure or investigation when a seller is at 95%.
I have an ongoing dispute with ebay. They have a prescribed policy for filing a "Notice of Dispute", prior to initiating arbitration. They do not respond within their own timeframe. Nobody can provide contact info to follow up on my complaint. Online responses are circular, bewildering and totally incompetent.
Only had a couple of issues. That were fixed ASAP. Always receive my orders. Never had money taken from account or stolen. Easy simple transaction no stuffing around. You can filter anything i love me some Ebay
Ebay's Customer Protection Policy is very good. They are very aggressive at protecting their customers from fraudulent buyers & sellers: (for example - item/s not as described, defective items, late delivery/no delivery situations etc). As a buyer, I've had to contact their customer service dept. four times in the space of approx. Six months. They've always compensated me accordingly. Kudos to them for maintaining such a secure, stress-free marketplace.
I've been a member since: Oct 08,2003, and have a (243) 100% positive feedback rating. However, I'm finding that buying on Ebay is becoming more and more of an unpleasant experience due to the increasing fraud.
In one instance, I spoke to TWO Ebay CSR's (called in twice) BEFORE I made a "buy it now" purchase, to have a seller/listing investigated because something didn't seem right. The price for the item listed was way too low.
The CRS's assured me that it was safe to go ahead and make the purchase despite the sellers reviews. Naturally, I never received my order. The tracking # provided by the seller showed that it was apparently "delivered" to a totally different province! Many other buyers were complaining about the exact same thing. Ebay does nothing towards providing the buyer a good will gesture for all your frustration and inconvenience.
As far as I'm concerned, they're going downhill fast.
Iv'e been getting 50 free listings for years, This month I've listed about 8, on #9 I'm now being charged 3.99. Thanks, eBay. Way to screw with people. I really hope someone straightens out this floundering company.
Used eBay for over 2 years. Listed two items and even before the auction was over they charged my account almost 300.00, this site has become a joke. Glad I was able to shut down my account before anymore of these "new fees" hit my bank. If your selling on eBay be very careful, they not only charge their selling fees but now have more fees lol.A Legit scam lol. Good for you guys. Gotta make that money somehow I guess.
2021 enclosing I cannot recommend anyone to just now start selling on ebay.
Facebook Marketplace, Letgo, Craigslist are still leading the way as I am paying 4000$+/- annually for zero rights and assistance being a honest seller.
Amazon and other apps thrive while ebay is still straggling beheind.
Bought something on eBay for the first time. I was just shocked. The delivery of my product was delayed for 8 days, and was damaged during delivery (I will add a photo)! I applied for a refund, but I was refused without explaining the reasons for the refusal! I bought a product on Amazon a thousand times and if something was wrong, I returned it without any problems in one day! Never Buy on Ebay! I can't believe people can cheat like that now! This is my worst online shopping experience!
Don't use! Promises not kept by ebay itself! Selling locally isn't even worth it! I spent my whole life on this only to realize again that others were only paid.
You will not be refunded, even after doing their own "footwork"
Ebay is a HUGE collection of independent and big name retailers in a multi-formatted online shopping experience. Just about everything under the sun is available here. New, used, refurbished, open box, for parts etc... Its all here. A little practice with the search filters should find you what you need fast. Auction and Buy it Now are the main formats, though a recent feature to "make an offer" seems to be gaining popularity. Many of the listings offer free shipping, those that charge are often reasonable. Speeds can vary greatly, though I've found if the seller is in the US, they frequently beat Amazon. Best strategy: read the descriptions carefully, and check the seller's rating. Make sure you're dealing with a legit seller. A little practice can get you some amazing deals!
Ebay steals money from sellers and justifies the charges
Anyway they can, my accounts have been charged countless times without rhyme or reason, complete trash... I haven't even sold anything and some bs charges will be taken out of my checking account... somebody should be in jail for this
Buyers can file fraudulent claims and receive refund and keep item. Then eBay charges you $20 dispute fee. Customer service is nonexistent. Sellers cannot leave negative feedback for buyers even when they don't pay. Facebook Marketplace from now on.
If you are selling on eBay beware. They only protect the seller & will charge you their fee plus return fees if buyer backs out. It's a scam that sellers pay for & buyers get free stuff. This should be illegal.
I am giving it an OK. Why? Because eBay has been making it harder for sellers to even last on there, I am not sure how many times I have been suspended due to odd reasons. I sold a couple of dollar store type items and I get a message saying something about not liking my business practices? Like really? What does that mean?
So getting back on has been a pain, luckily I ran across a website that a friend referred to me called www.auctionessistance.com
Based off talking to one of their associates, they really know their stuff just off one conversation, so I have been working with them just recently which is helping me tremendously.
But as far as selling & all the fiasco that is going down, I give it a 3 star since they are the only game in town for bringing loads of traffic.
Size has now been removed on the left hand toolbar when looking for clothing. I can't work out why. Size is the most important criteria for choosing clothing however to eBay that is obviously not a concern as it was removed over 2 months ago and despite repeated complaints it has not be reinstated.
Why would you remove a search feature from a search engine to make searching more difficult particularly when this feature has been present ever since using eBay in 2008. Will be shopping elsewhere in the future. Suspect some marketing ploy so people have look over many more items of clothing to find what they want thus possibly increasing sales. A big Turn off.
Answer: I would never buy a used car without seeing it in person and having it checked out.
Answer: Ebay is a den of thieves. Even Ebay is evasive on complaints to answers. When looking for items, be sure to be fully informed to what you are shopping and use all that knowledge to cypher the listing, even then have found those that list items to be evasive on answers. Avoid ebay if possible!
Answer: For their own purposes and to protect dishonest sellers. I was once an avid EBay shopper, but now avoid EBay. Buyer protection no longer exists. You buy at your own risk.
Answer: Ebay sells nothing. You are dealing with private sellers. Some are good, some are not. The best way to determine this is to check the feedback. I personally never buy from anyone who has a feedback lower than 90%. 96% is considered bad, by Ebay. Take that with a grain of salt. Ebay management is nuts.
Answer: If you haven't already learned the hard way that Ebay is just pure bullshit when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
Answer: Not to me! It's my main shopping tool! I look for good deals and free shipping!
Answer: Yes. You are right. All what people told you are correct. Don't trust ebay and the seller on ebay. Amazon much better than them. But anyway the best way to buy electronics from the local stores or official stores.
Answer: This depends on the seller of the item - carefully check their feedback and trust you intuition if you have doubts try another seller you feel safer with...
Answer: Hi Tom, As for reviews, you don't get them. It's called feedback. When you buy an item, the seller will probably leave feedback after you leave feedback for them. I hope that answers your question. Nancy
Answer: Depends on the seller. I wouldn't buy anything off ebay because there a crappy company.
eBay has a rating of 1.7 stars from 3,486 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eBay most frequently mention customer service, negative feedback and credit card. eBay ranks 179th among Auction sites.