eBayReviews 3,490

I bought 2 pairs of sneakers at once, knowing that the sellers dont except returns (MY MISTAKE) and if its authenticated from Ebay they wont let you contact the seller after the fact. Well one of the pair of sneakers that was sent to me had a cosmetic flaw by the toe area and the stitching was messed up! We are talking about $175 on a pair I had no way of returning, exchanging or anything... This flaw was not mentioned in the sellers details by the way. Being the fact that the seller sent them as is AND Ebay supposedly authentcating it and was ok with them, just makes me believe that its a scam! Knowing the seller doesnt except returns and neither does Ebay because it "Ebay authenticated". I took my concerns to customer support and this person took up 45 mins of my time and in the end still didnt help me as I was hoping to be helped. I feel like I paid for something and it didnt reach my expectations for what I paid for and now im stuck with them. I will never buy anything from Ebay again because of this situation.

I've been an eBay member over 12 years with 100% perfect rating, and with eBay not depositing funds in PayPal has made never wanting to sell again! I know now they are not with PayPal, but they still accept it for payments?! Sold an item for a little over $300 and eBay took $50! It's at 12.9% seller fee with other fees added. Was told too mail item by eBay even tho payment was in eBay possession and not mine! Said for next 25 transactions all of the payments would be put on hold till they can verify if item was received! EBay rep said they are doing everyone like this! Never ever did I think a perfect ebayer with 0 problems would be treated like this. It's like the new law, guilty till proven guilty! It's like why strive for perfect reviews when eBay as a company could careless? Spoke with about 4 different people from Dubai until I was able to speak with someone proficient in English language. You don't have to listen to me, but if your expecting payment it will be late and way under what you sold for! Very upsetting when funds were going towards child bday party! No more selling for me!

Got my necklace chains on time. Actually, I got them two days early. I've NEVER been so happy! I don't know or understand why people are saying the positive reviews are fake and why people hate EBay so much. I took out the 18 in chain and so far I'm making good use out of it. And a helpful tip, if you are looking for something on EBay. Look on the images about the product to see if there's more proof if the product decribed as it says it is, otherwise, it could or might be a scam. That's first thing I did when looking for the necklace chains. And I got the correct one too. :)

Had an email saying my account is restricted and my items delisted, no reason given except that I had failed to add additional "information" on my profile, one that is around 20 years old. I clicked on the link it sent to resolve the issue and the link wouldn't work. Thought maybe it's a scam so went to eBay site and found yes, I'm restricted and delisted, another non-working link was tried. Then spent all morning trying to talk to an agent, then kept getting put on hold, and then call dropped after waiting long time, with the last hold lasting over 1.5 hours then my phone battery died.
I spend a lot of time listing items, taking pics and measuring dimensions of every piece of clothing. At least they could keep the items I have listed on until they are gone, but as it is, I'll either forget trying to sell them or go through rigamarow again to list it all on another site. Buying has often been bad as well, and most times nothing gets resolved, so stuck with useless items
Awful awful site!

One of my all time favorite perfume would have to be Flower by Kenzo Red Edition. I remember the first time I ever smelt it as a sample from one of those perfume stands at the mall, and I knew that I would always be obsessed with that scent. The best way I can describe the scent would be having notes of orange, blood mandarin, and bergamot paired with orange blossom and jasmine. The only bad thing about it would have to be the price, which is why I recommend you buy the dupe version as it looks and smells exactly the same for only a fraction of the price!

Ebay only makes money from Sellers. So when sellers rip you off or fraud or lie, Ebay will side with them on every appeal. They DO NOT guarantee anything. They say they do but when you try and collect they side with Seller. And if you think using PayPal helps, it does not. Paypal will side with EBAY on every decision they make, so you have NO RECOURSE. It is a big scam and I would not use unless you are prepared to get ripped off and take the loss. Too bad, it used to be a pretty good place, now they make Craigslist look like a safe place.

I have been buying and selling on eBay for over 20 years. It has been a mostly good experience until now. They have changed the search engine so much that it is nothing like what it used to be. All the categories (dolls, teddy bears, clothing, parts, wholesale) and sub categories (antique, by material, by maker, artist dolls ect... all gone! Why? What is the point of changing something in such a way that makes it harder to browse and search for just what you need. It's frustrating as a buyer, but actually frightening as a seller, to think it will be difficult for buyers to find your items. Especially in an auction setting. This has made me extremely hesitant to even list. I know there are thousands of people, maybe tens of thousands, feeling the same way I do. I can imagine ebay has to be feeling this in their profits, know how many people are negatively affected by these changes. For God sakes ebay! Put it back the way it was!

I am so disgusted with ebay that I have started the account closure procedure. Absolutely crazy to keep selling on such a site. The commissions are very high and as a seller you have no protection. I leave aside all the cases of people who tried to scam me with the excuse of the object not received (when the tracking shows the opposite) or object not according to description. Scammers are everywhere: what is not acceptable is that ebay doesn`t do anything against scam attempts or verbal assaults despite lots of evidence are provided. The straw that broke the camel's back was the case of an American, who bought a football shirt from me, and already the day after the shipment, started to send an avalanche of messages about the status of the shipment, becoming message after message violent and intimidating. At some point I stopped responding and in response I received negative feedback (with insane language even there) basically 2 days after I sold the item. I reported the customer to ebay and asked them to remove the negative feedback and take action against this user. They did nothing. I saw on the page of this person (who is also a seller) two negative feedbacks within a week (one also complained about the aggressive / intimidating tone of the user). So this is repetitive, not a single episode. Ebay will definitely do something I thought. Result? After a week the person in question no longer had negative feedback and was with 100% positive feedback. Ridiculous... Ebay has no standards, as long as you pay your commissions you can be the worst scammer, you won't suffer any consequences.
I am attaching photos with some nice free offenses and threats received and for which ebay has not done (and will not do) anything

I have been an eBay customer for quite a few years (15 years as they keep telling me every time I call) now, probably decade. As a sparse buyer/seller.

In June 2021, I decided to sell a few items on the website. It's been 8 months and eBay still hasn't paid me. I have reached out to their customer service so many times since; probably a dozen times. And let me tell you, every single time, they ask you the same questions, you have to re-explain the whole story from the very beginning again. They then promise you to get back to you the next day and absolutely never does. I have reached out on the 20th this month, with a promise to hear back on the 21st and nobody called. I have reached out today, the 22nd, and they are now telling me it needs another 30-45 days to be resolved.

I would advise anyone wanting to sell online to avoid eBay at all cost. There are other platforms out there that will happily have you as a customer and treat you well.

I was double charged for an item on ebay. I then tried to call them to work it out. However, they never allowed me to speak with a human being. My only option is to challenge it with my credit card company.

I created an account to sell some hard drives I had given to me, all brand new in boxes. They restricted my account and took my post down and then asked me to submit a lot of very personal documents to some sketchy url in order to unrestrict my account. They also just assumed I got the hard drives from a supplier and wanted me to submit an invoice. Like wtf happened to ebay? I thought it was a site for selling stuff not a site for take every single personal info and document a person has and then still not letting them sell stuff.

BARGAINMARKONLINE. Is posting pseudo accounts on EBAY IN ORDER TO SALE VAVA PROJECTORS THAT HE WILL NEVER SEND TO YOU. HE WILL instead FRAUD YOU OUT OF YOUR FUNDS. HE DOES THIS BY HAVING TWO SEPERATE ACCOUNTS WITH EBAY. ONE LEGIT AND ONE A FRAUDULENT ACCOUNT HE USES EVERY NOW IN THEN TO POST VAVAs only for a 3rd for what they COST in order to RAIL HIS VICTIMS IN. SO PLEASE. DO BE AWARE OF THIS FELLOW if you ever come across HIM ON EBAY

Have been an ebay member for over 20 years as both a buyer and a seller. Recently wanted to sell again, but could not get help in resolving what I believed to be a simple issue. They're very good at setting up your credit card for "payments" very quickly, but when it comes to setting up a bank account in order to "receive payments", well that's just not something they are concerned about in any legitimate way. I called in many times, each time trying to make the question as simple as possible, but still no help, just circle talk, silly questions not pertaining to what my simple issue was. I finally gave up and decided to just go ahead and delete the account, 20 plus years of feedback and all, just flush it. But oh wait, turns out they have to like and approve "my choice" on that, so I'm feeling fairly comfortable in saying that of course they won't close the account that is mine, right? With my personal account info, payment info, banking info etc. Just another rich persons greedy business that specializes in the manipulation and exploitation of the average ordinary everyday person. I'm done with this slimy auction site, regardless whether they approve of my choice to close it or not. That is something they should be sued for like "yesterday", not closing an account when a customer chooses! Ridiculous!

I've been an ebay user for well over a decade, as both a buyer and seller. In all of those years, I could count on one hand the amount of shonky purchases made; on the whole, I've always been satisfied with purchases/sales. However, a recent influx of Alibaba-type, China-based sellers has changed the complexion of the platform. I've experienced very unpleasant exchanges with grumpy "middlemen" (usually young women), working on behalf of a seller in the far East. For example, I ordered what I believed was a table-top ironing board. The listing showed 3 different sizes of ironing board and their respective prices. Given IKEA sells mini ironing boards for less then a tenner, I wasn't surprised that the most being asked was eight quid. I ordered the board and waited... what I received, was an ironing-board cover. I reviewed my purchase. For the first time, I noticed the caveat, "ironing board not included". There was no indication of this at the time of purchase, no photographs of the cover, no indication whatsoever that it was this item they were selling. Needless to say, I contacted the seller in question. Her response was typically arrogant: "You expect me to bother my boss in China to send back this product for £3?!" When I explained she'd charged me three times that amount for the wrong item, she knew I wouldn't give in. I got a refund but that's not the point. In my opinion, the listing amounted to sharp practice and her response far from acceptable. The fact that contacting ebay remains far from simple (to speak to a human being), suggests they don't really care that their platform is playing host to more unscrupulous sellers than ever (there's always been a dodgy element) and only really pay lip service to taking action against repeat offenders.

Ebay decided to give my seller that is already 2 weeks late an EXTRA 10 more days to ship my item rather than refund me for my misery. Customer Service is NON EXISTANT now. Never recieved item, no tracking, no shipping activity. No evidence of effort to ship to me what I purchased. I'm taking an E-BREAK PERMANATELY! HELLO AMAZON

I advise you not to make a Ebay account, terrible customer support! They banned my account out of nothing, after asking for a long time I found out it was because I made a payment when I was on my education. I tried to recover my account but Ebay was just incredible rude and just ended conversation on their own. I also had some package that didn't arrived yet, since my account is banned I cant fix this issue. They don't respond to my email anymore either. I also alarmed the dutch authority on privacy and the police, I advise everyone to do the same who got issues with Ebay.

Ebay has changed their return policy on some items, with some sellers. It was in the past that the buyer had protection for 60-90 days after purchase date. Now that has changed. If you buy from a power seller they may only give you a 30 day return window. May deny your return or allow the seller to close the case you have opened. This is not a good policy and any buyer should be aware. I have recently received several electrical items that were faulty. One that damaged my car motor when installed. Then when attempting to return, I was denied.