eBayReviews 3,490

Ebay has a policy of witholding payment for 30 days for "High Dollar" items ($999+). The reasong they say, is to make sure the customer is satisfied and no issues with needing to return it.
1. I sold a sealed and graded collectible. This is an investment, not a waffle-maker. The customer left great feedback immediately. HOWEVER ebay would not release the funds. The customer sent an email to ebay stating that they were thoroughly satisfied, NEGATING the reason for the money to be held. My money was held another 28dys, while my bank account went negative. Ebay is keeping, reinvesting, & receiving interest on MY MONEY! Ebay did not earn that money I DID.

Canceling an order cost about 4-6% in exchange rate every time... they make a profit out of it, boycot ebay that's what i'm doing

I ordered this windshield and it showed up completely smashed so UPS returned it as damaged.
Never could talk to anyone at eBay and filing refund claims always resulted in "order not found"
I contacted seller and they blame UPS and ebay sent me a nasty email for contacting seller.
In the end ebay, the seller and UPS can only believe that viewing a smashed windshield is all a customer deserves for $443.00
If it aint totally indestructible then order at your own risk.

Ebay seller support & protecting sellers is non-existent anymore. Making it difficult to contact them for live support, and when you do, you have uneducated representatives reading from a script and not qualified to answer questions not written in their script. If they don't know the answer, they give you a random response unrelated to your specific question. I was personally misdirected and misinformed on a refund question where I did NOT want to issue a refund, and asked Ebay to step in on the case. They told in order to do that, I must accept the return and "trust them". FALSE information, as it immediately accepted the return and sent the buyer a label. I prefer to sell and buy my product on platforms that both buyers and sellers.

I've been a loyal customer on eBay for a decade. I get an email that says my account has been suspended with no explanation, no details. And as a matter of fact the email disappeared too. There was no way to resolve the issue or even find out what I did this one single time in a decade. The last thing I bought was an 8$ ball. Since they suspended and then blocked me i couldn't and can't even look to see if there was a problem in payment or what. I couldn't even contact the seller to apologize. I must have had an old card but I would have gladly changed it if they'd given me one chance but like I said something shady about it and the fact that you cant get in touch with customer support or even send a simple email. Its absolutely ridiculous. Since then I'm a loyal customer of Amazon and hope ebay dies out and loses money. They certainly are where I'm concerned and everyone I know.

EBay is a scam people, ebay rips sellers off, they promote scamming allow buyers to openly commit mail and bank fraud, eBay is actually assisting and helping scammers commit these crimes.
They are a joke at this point and deserve to be sued and shut down

Some of their sellers don't accept returns and I just got ripped off $44 for a dvd that was poorly wrapped without any kind of protection and the condition of the burnt disc was unwatchable. I worked on getting a refund from ebay for 2 days and it's still not resolved so I just gave up. Their help techs are untrained and don't understand when you explain a simple problem to them. And then when you think an issue is resolved and over, you find out later in the day that they actually DID NOT understand and suddenly you're saddled with three new issues. Customer service is almost impossible to get ahold of and to talk to a live person is only after a person has been dealing with ebay for HOURS. Their customer service numbers do not work--they just ring and ring. I do know that some sellers remove all their negative feedback and I believe this seller I got ripped off from did just that--she has a %100 positive feedback. That's complete bull bc who has a perfect rating especially when they've been selling on ebay for years? Nobody--that's impossible for anyone. But ebay then is suppose to handle it but talking to them is nothing but exhausting and a waste of time.

I bought 2 18V batteries which the Ebay website lied about being exactly the make and model I was looking for. They cost $30.50. I received batteries with no make or model numbers except Made in China. These would not fit the Black and Decker trimmer I ordered them for. Reason: They were built with 3 prongs not 2 as my originals. So, I returned them. Seller messaged saying "We gave you full refund". But Ebay did not give me full refund. They charged me $14.03 for return shipping. Seller again said it should be $30.50, contact Ebay Customer Service. I did. They were dishonest, lying, sending irrelevant messages about how to return items; asking if I had a pleasant return experience, and much other pure non-sense. At one point, they said they did give me full refund but it might take a month or so to see the additional credit on my visa account which is an outrageous lie. To anyone considering buying things from Ebay: You will be dealing with a greedy, dishonest, fraudulent organization who will charge you money to return a product that they sold you by lying about what it is. Ebay is the exact opposite of Amazon. I can't believe Ebay is still in business.

From car parts to plants, I buy everything from eBay and have never had a problem and the prices are great. Returns are easy and usually paid by the seller although not always. I had a problem once with a seller but eBay took care of it right away.

Will continue to shop with eBay.

I'm buyer and seller on ebay for 12 years, I agree with some new rules to sell, but fxck! Ebay almost charge you for searching a item if a costumer ask for cancel a item Ebay gonna charge you a fee for cancel the bid. Fxck you Ebay you socks now. MFSOB

The so called "buyer protection" is completely useless. I purchased several thousand dollars of camera memory cards, Sandisk and Lexar brand. After experiencing several card failures (which had never occurred in 20 years), I sent the cards to the manufacturers and was informed that they were all COUNTERFEIT. I submitted all of the manufacturer documentation that they were in fact counterfeit cheap cards to eBay buyer protection. After months of email and phone calls, where they did nothing, they finally said that they would not charge back the sellers as they were overseas. What the heck? I was out over two thousand dollars and had nothing but worthless counterfeit memory cards. E bay did ABSOLUTELY NOTHING, and I did not get a dime of my money back from them. They are making so much money from counterfeit sellers that they will NOT protect you. Counterfeits in nearly every category sold on their site. Avoid purchasing anything electronic, or designer there. I used to buy quite a considerable amount on eBay, and now I will not do business with them. They lure you in with the promise of 'buyer protection', and then leave you high and dry.

If I can give it a zero, I would.
I made a seller's account to sell personal items (a diffuser) and within less than an hour eBay sent me an email stating "they temporarily restricted me from selling".

At the bottom of the email, it gave me steps to fix the issue. I went to a live agent name AbhliashKumar that was completely useless in helping me. All he can say and repeat was that my account was restricted as if I didn't know that already (he took long intervals of 5-10min in giving me a reply, you could've at least told me to "wait" or let me know you're there).

Then he threaten that future accounts that are associated with my person would be suspended as well. What did I do so wrong that made you blacklist me from ever using eBay?

What did I do so wrong that triggered your committee into hating me to the point where I'm banned forever?

It was my first time creating an eBay account to sell
My goodies. I ask him if there was a reason why I had been given a harsh punishment. He was useless in giving me a definite reason. He told me to drop it as if hearing suspended/restricted forever is not triggering to a person that didn't do anything to deserve such decision-making from incapable people.

Isn't your website build on the purpose of trading goods. It would be best to set up a more secure account process if you're so distrustful of new accounts and make the ridiculous heinous decisions of suspending an account neither less future account/s for one individual. Free tip from a citizen!

Lastly, f%@ you a thousand times!

They do launch investigation when a order is missing. I lost over 200 dollars because tracking marks delivered so its delivered. My item is missing but they wont do anything about it.

Since eBay has become too big and the administrators don't have idea or solution of how to control each transactions, eBay has turned into a very good ground for thieves and scammers. You could easily make thousands of dollars at eBay and cheat people out of their money and run away with people's money. That proves that eBay is no longer a save place to do any transactions. This seller 666hope(*******) is an obvious example of a fraudulent and criminal entity. Below is a copy of tracking number that they created and showed as a proof.

I ordered a pair of Nike 270 shoes size 13. I received size 9.5. I notified Ebay and they said no returns. Do not order anything from ebay. I order things from Amazon all of the time. If there is a problem I can always return the item. Not true with Ebay