eBayReviews 3,488

Ebay keeps back (and probably use) my funds even after buyer received my product and left positive feedback. They became dishonest. Not to mention their final fee is way above 20% by now! This was the last time I used them :(

Never NEVER become a professional seller on this platform, the commissions are huge ( paid more than £11.000) to deal with a bounch of monkey that are not able to coordinate between them-self,) suspended account, payments on hold. And so on because they are literally not able to speak between them, one operator confirms that you are able to do something another one blocks your account! Bravo! I open my own platform and get away of incompetent people! User hertheman

Ebay does not address issues sellers have with their accounts. They will not provide customer service to smaller sellers.

I recommend avoiding EBAY if you are a smaller seller and find other solutions such as CraigsList.

I purchased an item from M.A.S.K Gator for $550. It was a pre-order which that is my fault for not knowing you couldn't sell pre-orders on eBay. EBay allowed this seller to sell 30 of these items. The seller took the $550 from all of us and never sent the items. When we reached out to Ebay we were told too bad so sad. The seller got away with over $18,000 from his fake listings and all eBay did was cancel his account. He was never held liable. This is one of those situations where I feel Ebay should've stepped up and helped all of us out instead they turned their back and said it's your own fault. Don't trust the hundred percent moneyback, guarantee or buyer protection because it's a load of BS..

I was awarded two refunds by two different sellers for goods never received and got neither of them, despite the seller and eBay assuring me they were issued. Well, not according to my bank who said they weren't even pending. I have tried really hard to contact eBay but all you have is a basic page to refer to that fails to address your specific problems. Shockingly bad service.

Don't use! Promises not kept by ebay itself! Selling locally isn't even worth it! I spent my whole life on this only to realize again that others were only paid.
You will not be refunded, even after doing their own "footwork"

I ve been member of ebay since 2006 but now I really hope ebay will go out of business very soon>
Put my Tiffany's watch on eBay and someone has bought it. Shortly thereafter buyer messaged and asked me to cancel his purchase which and I did > however ebay paid me 785$ ( watch was sold for 1020$) 235$ commission! I called them and told them that sale didn't go through so they can charge me back and they did charge me back 1000$...opened dispute - no results still. My advice don't use ebay

I ordered an item on December 13th it is now January 8 I put in a refund request and they said they would give it till Jan 8th to be delivered! I called today and they said to call back tomorrow! I just checked the the site and it now says they will give it till January 18th! What is going on! I will no longer be using Ebay as thay don't care whatsoever about the customer! I purchased the same product from another site and got it in 5 days! EBAY WILL NOT REFUND ME AND I STILL HAVE NOT GOT THE ITEM FROM THEM! HORRIBLE

I purchased wi-fi product, wouldn't connect. Contacted seller, got several offers to accept at reduced price, declined offers, I had to pay return shipping with promise of refund, Shipped back 11-16-22, still not delivered as of 1-8-23. Refusing to refund return shipping. EBay did refund cost of item. Seller's name: CUCKOOCLUBS
DO NOT BUY FROM THIS THIEF.

BREF IMPOSSIBLE DE PARLE DE VIVE VOIX A QUELQU'UN ET LES LITIGES NE CE RÈGLE PAS ILS ÉTIRE ÇA LE PLUS POSSIBLE QUE POUR LA SUITE LE CLIENT ABANDONNE ET POUR EUX UN AUTRE CAS DE RÉGLÉ ALLER AU DIABLE GANG DE...!

First time seller
At time of listing, estimate fees $21
After tracking number added, told $141 in fees and sale funds will be held for 30 days.
Shahana, the customer "service" agent says "They are the fees" and then hungup.

DONT use eBay, they DONT give you your money back. It's awful the customer service sucks. I had to beg them for my money. Terrible customer service and the managers are terrible. WILL NEVER EVER SHOP ON EBAY! DONT buy things on eBay you can't get your money back. BAD customer service terrible managers I had a fight with them on the phone! NEVER NEVER NEVER use eBay!

How many times have I received items that were described as being perfect and was received with grinding marks, dents just generally miss represented. I return the item after explaining to the seller what was wrong. Not leaving a neg feedback which I regret now. But find out when I go to bid on a item at a future date that I have been band from bidding. Banning someone is only supposedly for not paying for a item you won not as a tool for retaliation. I've contacted ebay and was told (we can't force someone to sell to someone they don't want to). Then please give me a list of sellers I have been banned by and why.

Lost 2 boxes and lost my money not guaranteed delivery many other places to buy Happy 2023 Lot people re sale from China pages and fake order to take money from buyers using eBay warning

I was so excited to start selling on eBay. I gave them everything they asked for. They put my account on hold twice just cause they kept forgetting that they had my documents already. During my hold, I had a buyer and I couldn't send them anything until EBay finally took me off account hold. I even gave that buyer extra product. After I shipped out three boxes EBAY hasn't paid me and they got mad cause i kept asking for my money, so they suspended my account and its beena month and no money. I basically got robbed

When you search for something to buy you see photos that are about 1/10 of the size of the box that they are in. You need a magnifying glass to see the photos.

Why would anyone sell on a site that charges so much when other sites are less expensive and have huge photos in the search.

I could write a novel here on every way that ebay has gone downhill in 20 years, but I'd rather move on and shop and sell somewhere else. Not worth the time to explain or complain anymore.

Change, and for the better or cease to exist...which ebay already has done.

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Debbie Slom
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EBAY endorse and back companies selling fake products claiming they are originals
I have dealt happily with eBay for years. Bought many fake Pandora charms. Still sterling silver but reproductions.

The last 2 charms I bought claimed to be original, and both turned out to be plated and of a very poor quality. The colour peeled off then after a couple of months. I sent the sellers an ebay pictures of the charms next to original charms. It was obvious to dear they were fake. I asked the seekers for a refund. One was generated by the seller, and the second seller wouldn't do obviously I reached out to Ebay to honour the refund as they promise. I then get an email from ebay saying they don't like the way I'm behaving in my account and that they think it's time to part ways and then banned me from EBAY. Wow so ebay endorse illegal trade in fake products and throw out clients who expect the original Pandora beads which they claim to be. THIS COMPANY IS NOT TRUSTWORTHY!