eBay

The biggest mistake I did in my life is bought a product [laptop - HP Pavillion 15 Touch 4th Gen i5 12GB Ram 1TB Hdd Win 8.1 1.5GB Intel Graphics**************) - Price: Rs. 37,602.00)] from eBay, I will make sure that my family, friends, colleagues etc. will never buy any product from eBay.

EBay simply don't know concept of buying products online, let me know you - first is saving time. I had requested replacement of my product and you USELESS eBay simply emailed me after 7 - 8 DAYs saying I have to dispatch my product to the seller by myself. If I had that much time then why I had used USELESS eBay. And in your email you stat that if I will not dispatch that product within 5 days of receiving your mail you will cancel my replacement request. HELL.

After dispatching faulty laptop I had requested for replacement and guess what, what I got in replacement - a broken laptop.

I had returned the broken laptop to the seller using same way - courier by myself to the seller. And seller confirmed receiving of broken laptop. Now story starts from here - this time I had requested my HARD EARNED MONEY back. I had provided all details - images of broken laptop and receipt of courier but TILL DATE EBAY HAVE NOT RETURNED MY MONEY TO ME.

From 07th September 2015 I am requesting eBay to return my money and called approx 8 - 10 times to their USELESS customer care but still I am struggling with my refund.

Is this a way to do online business?

Hey Guyz Never Shop from eBay, it is selling fake & duplicate products which offers cheap quality.

Recently I bought a 32 GB Memory Card from eBay India I paid online on 16 April because there was no Cash On Delivery available, it was showing expected delivery till 21 April & Last date (Maximum Time) 27 April 2016, On 17 April I got a confirmation message about shipping of product by DTDC courier, when I didn't get product till 23 I tried to contact these people they people again assured me that you will get till 27 april anyhow, I drop mails and kept regular touch with on FB page at https://goo.gl/IAA6YU always they people said we are checking your issue more than 7 days when I didn't get any solution & last date was also passed I contacted them again but they bloody people have just learned a line sorry for inconvenience we are working on your issue, like these kind bull$#*! excuses they have given and finally product came on 3 May 2016 (6 days after the last date), I thought leave it at least I got my product perhaps they might have some confusion or something mess, but as I was already reached on the heights of irritation & frustration from these people, as I opened the packet I found it is looking like Fake product & when I tried to using it, the product was also not working, showing a message need to format this device but system was unable to format this drive, they people have so worst services that you'll need to hold their calls for 30 minutes & after that your call will be disconnected automatically. I have decided to teach them a lesson. I have used other online portals as well like Amazon India, Flipkart, Snapdeal and many more but believe me eBay India is the worst company I have ever found, no support, no customer services, I suggest you all my friends that never shop from eBay, these people are doing fraud with us. To teach them a lesson pla do share this.

Rated OK, but going downhill as long as they have paypal hanging around its neck. I have been a ebay user over 12 years, 100% feedbck rating. Everything was ok untill my last purchase in March. Went through ebay checkout to pay with paypal (have bank account and two cedit cards on file, verified and in good standing) and my payment was declined, tried several times but no luck. Called paypal customer service it did not offer specific help and hard to understand(believed it is outsourced, India?) Next I tried email them, got response pretty fast compared to the time it took to explain the problem to them. I was told they would fix it, tryed to use the checkout process again but was declined. Emailed again, same response or told to call giving me the same number i called before, just a big run around. I went through that several times, before i gave up. Their response was the same thing, it was automated web forms with a different name on it. I had to remove my bank account and my credit cards from paypal to keep them from getting ruined. Made payment for my purchase by good ole American Mother Lovin cashiers check. Now i have no confidence in their payment process or customer support, now will ask sellers if they will accept chashiers check or usps money order to pay for a purchase, if not I won't bid. I thought I might sell items myself, i would hate to be on sellers side that kind of problem. To this day was not told what went wrong or if really really fixed. Now just hanging out in space. I could tell everybody to be very carefull using ebay/paypal, but if you follow the guidelines and a good person you could end up like me.

Ebay should instruct Pitney Bowes Co. To verify correctly the import duties because as I mentioned already this is legal robbery!
I would be very pleased to be refunded the $25.- which Pitney Bowes extracted from my PayPal account.

I did not mention the charge of $40.90 charges by Pitney Bowes Inc. / Ebay to cover the transport costs of the seller in the USA
The cost of the transport from the USA to Thailand were clear $10,95.
In case Ebay will not admit this kind of abuse your place is clearly between the abusing parties!

Import duties over-charged with 127%
Shipping cost over-charged with more than 400%

I consider the extraction of $25.- as theft as it has nothing to do with the by Ebay mentioned obligation to pay import duties to the Government

This article of Change.org is circulating on the Internet and explains clearly the problem!

Ebay's Global Shipping Programs' only use is to illegally gouge and steal money from non-US customers. Any time an American Ebay retailer sells an item to someone outside the USA, some company called Pitney Bowes blindly adds a %15 charge to the item's final value, on top of the sellers shipping and handling fees, for no apparent reason. The buyer has no option to opt out of this bogus service. These unfair and unjust fees are forced on the buyer illegally. It's nothing but a scam and Canadians are tired of being taken advantage of!
It has nothing to do with shipping or handling. We know this because the seller takes the item to a USPS Post Office, the same as they always did. There is no way USPS would know to forward this particular piece of mail to some third party handler, as opposed to any other piece of mail. They simply deliver this item as they do any other item, for the normal rate. As well, this has nothing to do with taxes or duties. Pitney Bowes just blindly adds a fee to any item's final price, regardless of the item's tax eligibility. In many cases, there is NO TAX to be charged on a particular parcel, however this does not seem to make any difference.
Ebay and Paypal. Shame on you for allowing PITNEY BOWES to money-grab your customers. This should be illegal, but unfortunately we will have to sue Ebay, Paypal and Pitney Bowes for fraud in a class-action lawsuit. It is horrendous that a company allows a third party to steal from their customers like this.

I've been a customer on eBay for years you can find some really good finds on sweet deals! But being a customer on eBay you still have to take heed because it comes with the fabulous sellers and the greedy or plain horrible sellers not all sellers are professional or seem to care about the business they have on eBay all that much if there is an issue certain sellers will not reply or comply. 99% of the time it is the seller's fault from complete laziness narcissism negativity or greed if anyone would know about this eBay team support would from all the cases that are opened to the negative feedback left about sellers to customer complaints. I feel it's not fair to the customers to deal with that sort of headaches when customers who buy from eBay keep getting burned by these negative sellers and eBay itself. Sure you can open a case with eBay over a defective item but eBay can also take sides with the sellers and want you to come out of pocket to return the trash that was sent to you meanwhile sometimes after not only purchasing the item listed that you didn't receive as described and while sometimes paying for shipping and always now extremely high taxes eBay just recently started is 8 to 9 % if that isn't the prime example of greed I don't know what is its not like eBay doesn't make enough already with their fees its probably some rich greedy ignorant CEO who's sitting back just collecting more money. Mind you when items don't arrive you may get a refund for the item but you're not getting the taxes you paid back which makes eBay look even worse I am pulling away from eBay more now and doing my online shopping elsewhere. When I've gotten get bit on eBay I bite back when eBay is no assistance or any help to me I personally will go to the next step pay pal and last but not least straight to my bank If really needed, there you will get the help that's required and is fair. I still feel its unnecessary and ridiculous customers would have to go that far. Sellers should get so many chances and if they continue to fail by being dishonest or unprofessional they should be banned permanently from eBay avoiding these issues. The best advice I can give is if you're going to shop on eBay to always go by the feedback left by other customers because it can save so much time and money spite the ridiculous taxes now smh

STEER CLEAR OF THIS SELLER! HE SOLD ME A MIG WELDER WHICH I PAID FOR ON MONDAY THIS WEEK.
I CONTACTED JUSTTHEJOB85 THE SELLER TO ASK IF MY ITEM HAD BEEN DISPATCHED YET. HE PROCEEDED TO TELL ME THAT THE PAYMENT WAS PENDING AND SENT ME A PIC OF HIS PC SCREEN. SO I CONTACTED PAYPAL STRAIGHT AWAY, TO BE TOLD THAT ITS NOW THEIR POLICY FOR HIGH VALUE ELECTRICAL GOODS TO HOLD PAYMENT UNTIL BUYER RECIEVES THE ITEM, THEN THEY RELEASE THE FUNDS TO THE SELLER ONCE THE ITEM IS RECIEVED, BUT HE DIDNT LIKE THIS AND CANCELLED MY PURCHASE IMMEDIATELY. HE STATED ITS HIS BUSINESS AND NOT PAYPALS SO IS NOTHING TO DO WITH PAYPAL.
I DISCOVERED HES ALSO USING 2 DIFFERENT NAMES MARC SANDERSON AND MARK ANDERSON BOTH OF WHICH USE DIFFERENT ADDRESSES IN SITTINGBOURNE KENT.
SO HES GOT SOMETHING TO HIDE IT WOULD APPEAR, AND SO I LEFT HIM NEGATIVE FEEDBACK AS INSTRUCTED BY PAYPAL AND EBAY, HE ALSO RECIEVED ANOTHER NEGATIVE FEEDBACK TODAY, SO 2 NEGATIVES IN ONE DAY FOR THIS SELLER ISNT A GOOD SIGN.
HE'S SELLING FAKE/COUNTERFEIT GOODS WHICH IS VERY VERY BAD AND POSSIBLY DOWNRIGHT DANGEROUS IN THIS CASE, AS IT WAS A 180AMP MIG WELDER!
AVOID THIS CON MAN AT ALL COST USER NAME JUSTTHEJOB85

Rtr_promotionals sells altered NASCAR diecast car collectibles. Violates copyright, trademark, licensing. One car in particular is listed as 2008 Rookie #96 Logano DLP/HDTV raced at Kansas diecast which is purely fake & absolutely not worth anything. It is simply a J. J. Yeley diecast which had Yeley's name above the door removed & a Joey Logano water-transfer decal placed above. Yes, the seller lists it as a 'custom', but in reality, it is a very cheaply modified diecast and it was not authorized or licensed by Joey Logano, NASCAR, or Checkered Flag Sports. It is also NOT the version DLP car that was raced at Kansas. The #96 car that was raced in Kansas in 2008 (Race #29, September 28,2008) was a DLP/HDTV/NEBRASKA FURNITURE sponsored car. The real car had NEBRASKA FURNITURE on the rear deck & rear quarters (anyone can do a search for 96 logano Kansas 2008 will see 'furniture mart' on the rear quarter). Attached is a communication from the manufacturer of the diecast regarding the authenticity of the diecast. Also attached is a photo of the cheap modification (water-transfer decal) which in reality violates copyright, trademark, licensing.

As a seller or a buyer, you will sometimes end up with problems. And then you can try and use Ebay's automated system, but frankly it usually fails miserably. Calling and talking to customer service is a very long operation, and is hit or miss, and you can spend many hours doing this. On one item I bought I ended up calling a total of six times, and several times I was told one thing by one person, and a completely opposite thing by the next. Good information was rare. The people in the Philippines are much better than they used to be, but it's still common to get a really bad one. You have to be very persistent and find a good person which is getting harder and harder. -
- Also, many items on Ebay are fakes. There are websites that help you figure out if what you are buying is a fake. And Ebay sells dangerous, illegal things. Earlier this week I had them take down an auction for an abortion drug, Mifepristone. Many illegal prescription drugs are for sale, although it varies greatly over time, as they do take some of them down. -
-I just got them to take down about 100 auctions for an antibiotic that's by prescription only, but another one that's even stronger and more dangerous, even after three phone calls, they've not taken down over 50 auctions for it. The FDA confirmed it was illegal.-
-Recently there were F-14 Tomcat military aircraft parts, and other apparently stolen military hardware. After reporting it, it's all still there. Calling the Dept. of Defense it was very hard to get someone to help but they finally looked at it and agreed "It's illegal". You can see the NSN numbers on a lot of these items, and they're not supposed to be sold to the public.- Attempting to report these things to US customs, the FDA, the FTC, FBI cyber crimes, and DHS, has met with utter failure after numerous tries since 2002. Attempting to get legislation through Congress has met with failure.
-Magic the Gathering cards, a one billion dollar a year worldwide industry, many of the cards coming in from China are all fake. I've bought many of them, sent them to PSA and Beckett, all fake. Ebay still allows those sellers to sell. Also, reported dozens of auctions with fake fossils from China, Ebay took them all down, a week later they were all back up again by the same sellers. Rinse, repeat, called them several times, they took them down, they came right back. To this day they're all still there for sale, fake fossils from China. -I'm not an unhappy Ebay user, I'm a seller with a good rating.

I sold over 60 some items to from two eBay to their customers in the past 30 days. I've been paid on three of those items. All the items have reached their destination that has been some that want to refunds it's like every fourth person wants a refund. From my item eBay allows them to get that refund but eBay has not paid me for any of the items except for three out of 62. They won't me to pay it out of my checking account to cover the reimbursements which I have not been paid for yet. Then they told me they've only take 30 cent out of my checking account to cover a fee to refund the person that has my item already and they supposed to send it back to me. So I did well they lied. They took the full amount out of my checking account which caused the overdraft charge. You cannot get an answer from eBay at all for anything. They pass you around about 18 different people and they eventually end up hanging up on you because they can't give you an answer on why your accounts locked so they lock your account and drain you for fees after fees after fees until eventually I guess it's going to be gone. That's what they're trying to do. I think they're in cahoots with the customers because it makes sense for them to. Have a refund issue because they get paid three times for one item and you never get the item back. Or if you do get it back it comes back broken or something's wrong with it. They will not hold their self accountable for anything. They have my money and an account which they will not let me have. So if I refund a person I have to pay for it out of my own checking account when I haven't even been paid for that purchase yet doesn't make sense they're bunch of thieves they're a bunch of liars and thieves and I can't wait for them to go under I think that's what's happening now they know they're fixing to file bankruptcy so they're trying to do everything they can to cook their books. To make it look good so you can try to sell it to somebody else. They're a bunch of scammers and they allow that to happen on their site also. And the customer that you sell to I think they're in on it too. Some of them cuz it's every fourth person I had an issue with. I hope they get what they got coming soon I have proof I'm filing police reports against every single person I sold to and have not been paid for. And also eBay for stealing my items I suggest everybody to do the same thing

Great site to find deals on items, easy to use, and very fast delivery.

THEY BANNED MY ACCOUNT FOR NO REASON NOW I CANT PAY MY BILLS AND THAT WAS THE ONLY HOPE I HAD! I WILL GET YOU FUC KING EBAY!

Be very careful, because eBay sometimes deletes negative Feedback for sellers, and you may not see valid negative feedback posted by buyers who were burned by a seller. Some sellers use eBay to sell ruined products that nobody would ever buy in person. Sellers also use a "No Returns" policy to maximize their ability to unload ruined items, and since eBay's "guarantee" is specifically limited, buyers may get stuck with unusable items.

On several occasions I have purchased pieces of Waterford and Wedgwood, a cashmere scarf, Cutco and other kitchen items, etc., listed as new, perfect, and in excellent condition, only to receive items that had subtle but very significant problems. They were ruined, due to being scorched, marked, dirty, bent, scratched, shattered internally, had finish issues, or were deemed second quality by their manufacturers for various reasons. EBay listings state that eBay guarantees items when a seller does not offer returns, but a buyer may not prevail in a claim when something is abnormal, as eBay may deem it to be a "color" issue, and they call that buyer's remorse. When a buyer offers to pay the shipping costs both ways, and the seller refuses to agree to that and refund just the purchase price, you know it's a scam. That is a seller who is very happy to have unloaded some ruined junk.

If you do not prevail in a claim, do not file an appeal online, call eBay to file the appeal. If you file it online, it will be handled by the same type of front-line employee who denied your claim in the first place. Once an appeal is denied, then even if eBay leadership later says that the case should have been decided in your favor, the case cannot be reopened. EBay leadership will tell you to contact PayPal. Plus, if you do not prevail against such a seller, any negative feedback that you post will be deleted by eBay. In fact, if you even mention the word refund in your negative feedback against a seller who has a "No Refunds" policy, eBay will delete it. Some sellers are pretty good at using eBay's rules to burn buyers, one after another, while maintaining an undeservedly good feedback score.

Sellers who list items with quality issues sometimes use fuzzy photos to disguise the issues, while those same sellers use clear, enlargeable photos for their items that have no issues. Yet these differences in listing methods, which facilitate a seller's scams, do not raise red flags with eBay when there is a claim against such a seller. In addition, even if eBay refunds you for a problem item, the seller may try to draw you into an invalid claim against the US Postal Service, claiming that the abnormality was caused by something that happened in transit.

If you can find the same item on Replacements Ltd., or Amazon, or another site with stronger guarantees, or in person, where you can see what you are buying, you may save yourself a headache by avoiding eBay, because some eBay sellers use the site to scam buyers.