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How would you rate eBay?
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Israel
1 review
0 helpful votes
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Ebay offers amazing customer service and fast delivery on all purchases. I will definitely be doing business with them again

Date of experience: June 27, 2018
China
4 reviews
1 helpful vote
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Awesome and fabulous
April 27, 2017

So fabulous, really! Item Perfect as described! Thanks for fast shipping and great communication, Greatly appreciated.

Date of experience: April 27, 2017
Michigan
5 reviews
1 helpful vote
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The fees have gotten out of hand. I only sell things when there's a promo which makes it worthwhile now.

Date of experience: July 21, 2015
Texas
2 reviews
2 helpful votes
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Easy way to order!
August 14, 2018

I've never had one single problem when ordering or receiving anything from eBay! I'm completely satisfied with my shopping experience!

Date of experience: August 13, 2018
Florida
2 reviews
0 helpful votes
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Purchased poolbot with 3 year warranty Stopped working under 2 unable to contact eBay or seller now.

Date of experience: August 3, 2022
Indiana
2 reviews
1 helpful vote
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Fraud
October 17, 2017

On several occasions I have sellers back out of transactions. Ebay does nothing and doesn't care. Contacting them is worse than useless.

Date of experience: October 17, 2017
GB
2 reviews
8 helpful votes
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All ebay changes recently have made the whole selling experience awful. They dont listen and their new policies are completely unfair.

Date of experience: March 16, 2016
GB
1 review
0 helpful votes
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Speedy service
February 23, 2021

Quick service, no hassles, well packaged, will be using again next time, totally recommend to anyone

Date of experience: February 23, 2021
California
2 reviews
1 helpful vote
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The way that eBay handles dispute is great and always gets resolved other sites like Amazon should learn by example

Date of experience: February 28, 2023
Sweden
4 reviews
8 helpful votes
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Best ever
April 13, 2016

Using Ebay for about 10 years. Excellent service. Quick seller and buyer support. 100% satisfaction with this site!

Date of experience: April 13, 2016
Italy
1 review
4 helpful votes
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Bad experience!
May 30, 2019

Bad experience!
Ebay is a haunt of scammers starting from those who respond to requests for assistance.

Date of experience: May 30, 2019
Georgia
4 reviews
5 helpful votes
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Ebay ROCKS!
February 12, 2015

Ebay ROCKS! I've bought books, cds, beads, yarn, beauty supplies, dog coats... i love the *auction* thing!

Date of experience: February 12, 2015
Pennsylvania
1 review
0 helpful votes
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They will hold your account hostage and restrict any activity if you don't pay their monthly fees that accumulate.

Date of experience: December 11, 2021
Texas
1 review
1 helpful vote
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The worst customer service EVER. Buyers and sellers beware. This company has been getting away with non sense for years now. They need to be stopped.

Date of experience: May 19, 2022
Michigan
1 review
1 helpful vote
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I have had nothing but issues with ebay lately, not worth wasting my time. Craigslist could be better by now.

Date of experience: May 9, 2020
Arizona
5 reviews
0 helpful votes
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Poor service
December 14, 2017

When you need help they're customer service is not working as it should work. Theres great items sometimes but no thanks

Date of experience: December 14, 2017
1 review
0 helpful votes
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I bought a mini dress from Ebay and it's so cheap but really worth every penny. Good place to buy stuff.

Date of experience: March 1, 2017
Massachusetts
1 review
1 helpful vote
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Review Update
April 19, 2020

This is regarding my negative review of expired Turmeric. After much complaining, they finally issued refund.

Date of experience: April 17, 2020
Louisiana
1 review
0 helpful votes
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I'm now an ex-EBAY member. With ZERO explanation, my account was "restricted" until I shared way too much personal info - after a PERFECT BUYING record over 10 years. BYE EBAY

Date of experience: March 6, 2023
Georgia
1 review
0 helpful votes
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Canvasdiscount keeps my business moving forward. Quick turnaround, trackable shipping. I will be back soon to order more

Date of experience: April 18, 2021

Overview

eBay has a rating of 1.9 stars from 3,485 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eBay most frequently mention customer service, negative feedback and credit card. eBay ranks 179th among Auction sites.

service
867
value
790
shipping
739
returns
706
quality
743
+521