website thubmnail of Ebay CA
How would you rate Ebay CA?
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Canada
9 reviews
41 helpful votes
Follow Samantha L.
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E-bay is an excellent website to purchase from. Just make sure you do your research on the seller before you purchase from them. If somebody tries to make you purchase an item through a PayPal "Friends and Family" transaction... do not. And I mean DO NOT do it. They will take your money and send you a bogus product (if any product gets sent at all) and will not refund you the money. These scammers are all over ebay, so beware. PayPal and Ebay will not be able to refund you that money if this happens. Just a piece of advice. Otherwise, I have used this site over a dozen times and have been very happy with my purchases.

Date of experience: July 29, 2016
Canada
6 reviews
19 helpful votes
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Overall good overall good
November 19, 2018

Generally good service with reliable suppliers. Occaisional problems, generally resolved in a timely fashion. It is rare to have an ongoing problem, but they do happen!

Date of experience: November 17, 2018
Canada
1 review
2 helpful votes
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VOICE MAIL
May 15, 2018

WHY CAN'T I TALK TO A LIVE PERSON IN STEAD OF VOICE MAIL EVERY TIME I PHONE I GET VOICE MAIL AND WHEN I FOLLOW INSTRUCTION OF THE VOICE MAIL

Date of experience: May 15, 2018
Canada
2 reviews
1 helpful vote
Follow Maja P.
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Hi, I purchased the item. Tried to cancel. Was ignored, item was shipped week after. Tried to return but they said international shipments can not be returned. What a scam! I closed eBay account and purchasing from Amazon directly

Date of experience: August 27, 2018
Canada
1 review
4 helpful votes
Follow Balwinder B.
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Useless customer service
October 11, 2016

They do not allow an order to be cancelled once you pay. I didn't receive my order even after a month and was told to wait for 35 days to get my money back. They rip people off their hard earned money.

Date of experience: October 11, 2016
Canada
1 review
0 helpful votes
Follow Jane B.
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Unbelievable rip off
March 16, 2018

1. First of all i registered and when i went to log in a different user name came up with my email address. 2. i attempted to make a bid several times and on each occasion i got a message that i had exceeded my maximum number of allowed bids yet i had no registered bids(i think that maybe my bids were just less than they wanted)3. The majority of canadian ebay items were from the us so no bargain there 4. Items cost more than in the store and refurbished items were listed even higher than new items in the store basically... ebay.ca is just garbage

Date of experience: March 16, 2018
Canada
1 review
5 helpful votes
Follow Mary-jane H.
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My husband buy a musical toy baby playmat activity gym on 21 august still waiting till now and all info and details about our purchased item had disappeared it just said listing not found am wondering if we just got stolen very disappointed

Date of experience: October 2, 2015
Canada
1 review
2 helpful votes
Follow nehemiah m.
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Seller sent wrong Item, then deleted return policy, all ebay said was I didn't contact them in 30 days yet I was in contact with this seller for days and they saw all the communications.
I left a review about the issue and ebay removed it. So apparently on sellers matter to them because they pay google and the buyer, you're on you own. So disappointed, I believed in ebay all this time, but I think its time now to join my friends on amazon... Ebay will be now used as last resort.
Ebay doesn't put the guaranteed buyer protection 30 day limit of the front front page. It's hidden somewhere and to get to it, you have to call and they take you through 4-7 steps to find this record.
Just be careful when buying expensive items, or just avoid ebay if you can.

Date of experience: June 27, 2018
Canada
2 reviews
6 helpful votes
Follow Craig D.
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Been selling on eBay for over 20 years now - easy to set up, list and sell. Surprising what stuff around your house you could get money for... so don't donate - sell it! And if you need tips how, go to facebook and join the canadian resellers and fantastic thrifters group - that all we talk about!

Date of experience: November 13, 2018
Canada
1 review
4 helpful votes
Follow Faye Z.
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My Order number: 17-*******-******* I have purchased products which Was on Ebay for $109, when I looked on my account I had paid $249? I was tying put stop on it, but Ebay very hard to reach. This is a robbery, their prices is not transparent, they advertising one price and charge what they like. Do not shop on Ebay!

Date of experience: May 15, 2020
Rita B.
Canada
1 review
5 helpful votes
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If I could put no stars i would. Used E bay for the first time to buy a poster. Was senet an e mail stating I bought a $400 dollar chair. Three days on the phone to e bay. At one point they said the FBI was on it. That s right, I am second to President Trump. Huge run around. Be very careful here. I will still go after them

Date of experience: January 18, 2018
Canada
3 reviews
10 helpful votes
Follow Calvin S.
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If you have a problem and it's not listed on the list of problems getting a hold of them and the phone number is next to impossible and if you do get the number an automated voice tries to solve your problem which is a joke. I had a problem with my item not leaving Ebay's Global shipping center for two weeks no updates or anything. I contacted the Seller to see what is going on he told me to contact Ebay and so I tried. All of the stuff they had listed wasn't what I needed and it's not the Sellers fault it didn't ship from Ebay's Global Center it's Ebay's problem. I feel Ebay avoids complaints towards them by hiding their phone number with issues that don't relate to your problem. Amazon I don't have that problem they are easy to get a hold of and don't have an automated voice handling your issues. I use Ebay.ca as a last resort but I think I will be using other online stores instead and avoid Ebay.

Date of experience: July 10, 2018
Canada
1 review
4 helpful votes
Follow Mahleka K.
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This business is a scam.
November 17, 2017

I purchased a Google Home Assistant.
Payment was received by PayPal.
Order was confirmed. Delivery was to be sent by October 16th. EBay emailed me requesting I wait til October 23rd. I contacted both seller and ebay on 3 occasions. Sellers account was suspended. No response from either until this morning an email saying, "My file has been closed because I haven't responded back to them."
I contacted owner 3 times and ebay 5 times...

Date of experience: November 17, 2017
Canada
1 review
3 helpful votes
Follow Jade N.
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Not responsible.
January 22, 2021

This ebay company is really bad. They solve the problem like a joke. I've purchased a floor matt from Omacusa seller, and never received it due to reason wrong address and it was the only address I have. I waited for 2 months and never received my item. I've tried to ask fo a refund but they never did. They stole your money easy. I filed a complaint to ebay and they opened the case. They said they decided to not refund me money and close the case. I've been emailing them for a few times to ask for reasons why and they never got back to me.

Date of experience: January 22, 2021
Canada
1 review
3 helpful votes
Follow Never E.
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I would give 0 star. I shop on eBay a lot and most of the time they arrive on time. International shipment took a longer period which I understand, and I feel fine for it to arrive within 2 months. I requested refund for the items I never receive after 2 months and I received a warning letter saying I am a fraud. Never shopping on eBay again, closing my account.

Date of experience: February 6, 2017
Canada
1 review
0 helpful votes
Follow Lia E.
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Poor service, unprofessional stuff, it did not work for me and for most of my friends.
Do not recommend. If I could give it 0 stars, I would definitely do so

Date of experience: May 25, 2022
Canada
2 reviews
2 helpful votes
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Love it!
May 7, 2015

I find the ebay is a fun & useful resource for those things that can be hard to find. The customer service is great & the merchants are helpful. I always recommend to friends the usefulness of ebay.ca.

Date of experience: May 6, 2015
Canada
1 review
1 helpful vote
Follow Jane C.
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I'm done with eBay. Seller sent incorrect item and could not provide return shipping label. Ebay advised meto contact the shipper and arrange for return. Seller asked me to return and agreed to pay for shipping. She did not like what I paid for shipping and refused to reimburse me. Ebay refused to help saying I should not have sent the item back without being reimbursed first, Moral of the story is that eBay is fine as long as you're dealing with an honest vendor and don't have any problems,

Date of experience: May 29, 2019
Canada
1 review
0 helpful votes
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Currencey
October 9, 2019

If you are Canadian you must sell on eBay.ca and receive Canadian money. If you are in USA you must sell on eBay.com and receive USA funds. If you are Chinese eBay allows them to sell on. Com and receive USA funds Double standards at best. Selling items has become a joke as everyone sells on Amazon now.

Date of experience: October 9, 2019
Canada
2 reviews
7 helpful votes
Follow igor r.
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I purchased ring on ebay.ca paid $400USD with shipment. Seller vandpjewelryinc sent order without request for signature upon delivery. SHipmet was marked as delivers but I never got it. Post office can not email proof of delivery as no signature was requested. I filed complain and ebay sided seller. Next is even worst, when I submitted feedback they removed it. Customers are unprotected and they never will know problems and issues ebay is hiding from them.

Date of experience: February 27, 2018

Overview

Ebay CA has a rating of 1.9 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ebay CA most frequently mention and customer service. Ebay CA ranks 529th among Marketplace sites.

service
21
value
21
shipping
17
returns
14
quality
15