Ebay CAReviews 79

Ebay censored our tracking ability because we complained about Ebay shipping delaying the package being shipped after the package was received by the Ebay hub warehouse in the USA. After several days of the package not moving, we contacted ebay. No response but Ebay terminated our tracking this package ability. No further tracking can be seen now. We deleted our Ebay account over this treatment. Shame on you Ebay. There was no reason to delay our package and you preventing our tracking of this package because we asked why you have not continued to ship the package after several days the package stopped moving.

Ebay needs to upgrade their Bot!
Every time I open an account on ebay it's permanently suspended when I didn't even buy anything. They don't provide any way of asking for a review etc. It's easy enough to use a fake phone number but I shouldn't have too. Considering the reputation ebay has for fraudulent sellers perhaps they should stop blocking the honest people! AND by the way I was looking at dolls! Lol

EBay Global / International shipping is expensive (more pricey than shipping with courier) and EXTREMELY SLOW (eg. Take 3 weeks when the courier can do it in 5 days for the same price). Other than the shipping program, I don't really have any gripe. I had items lost and eBay honored the refund. Yes there are plenty of scammer sellers on eBay but so are many scamming websites, you just have to do your homework before buying! In general, I prefer Amazon for internet shopping: it may be more pricey, you cannot get away from tax, but shipping is generally FAST AND RELIABLE IMOE (NOTE: I don't have Amazon Prime).

I did win an auction on eBay. Paid in full after it. Received an email with order confirmation and estimated delivery date. The item was valued more then what I paid, but it was just an auction. I believe eBay at this case makes sure I will never receive the item and at this case offer you the money back. After one month and without me asking what I want they just said here is the refund. They closed the case without even knowing why my item never was shipped or delivered.

It took me a long time to list a brand new item for $75 and ebay estimated shipping cost to be $25, so I listed the item for $100. The buyer paid $100 + HST. I got paid $52. I had to add my bank account using the old way of depositing 2 small amounts (silly). Then it took me a lot of digging to find out the details of my payment. It turns out that shipping was not $25 it was $32 (not sure why) as well as $15 ebay fee that I have never heard about. I could of added it to my item before I listed it.
I don't think I will use ebay again.

Sold a guitar for $2,100. Buyer claims it arrived damaged and accused me of sending it that way. Damage claim with carrier was rejected. Ebay stepped in and issued a refund to buyer without my consent. When I received the guitar back, the damage was obviously caused after unpacking and hence obviously by the buyer. Clear evidence of a direct impact. Ebay claims they cannot prove the buyer is responsible so I am out $280 shipping and eBay fees + $500 repair + $500 reduced value of the guitar.

My item has been at EBAYs shipping center for 2 weeks with no movement. Only answer from ebay is it may still arrive. Its in KY, I'm in Ontario Canada and they want me to believe it may make it by Sunday(today is Fri.) I want my item. Not a refund! I feel Ebay could do better than say just wait it may come. Time to switch to Amazon.

300$ purchases payed within 5 minutes. 4 AM the next day and was charged a second 300$ even if my orders were confirmed and shipped. Unauthorized charges sould be a crime. The money on the second charge was money to pay my bills today. I will have a dent in my credit and 50$ charges because of ebay stupid overcharges a day later

Poor service, unprofessional stuff, it did not work for me and for most of my friends.
Do not recommend. If I could give it 0 stars, I would definitely do so

I recently purchased a watch and it was a fraudulent transaction and EBay refused to honour there mo et back guarantee as te
He Transaction was listed under property and that voided there money back guarantee. I have been a regular buyer and have encountered more fraudulent transactions over the last few years and don't recommend EBay to buyer for watches.
Disappointed
Charles

I've needed to contact eBay.ca customer service on 4 occassions and I have yet to get any issue resolved. They seem to be reading from a scripted response manual and have no real resolution knowledge or skills. I've had to figure out everything on my own. If the posting I'm trying to list comes back with a problem, eBay has no clue what I have to do to list my item except to reiterate the reason I'm seeing on the listing. It's their system, you would think they would know how to troubleshoot a problem but they have no clue. I even asked to escalate the issues only to have them tell me that a supervisor will call me back, they never did.

On 2 occassions, all I had to do was to change 1 or 2 words in the title or description because eBay.ca and I assume eBay.com have words in their programing that trigger an item not to post but you would think eBay customer service would be able to make those suggestions instead of giving useless information.

The latest example of this was when I wrote (A Tribute to First Nations) in the title and description. I tried to figure out what could be wrong with my listing. After trying many things, I removed those words and I was able to list my item.

You can read what you want into this but it's scary to think what this could mean.

Thanks

I sold ONE item a couple months ago and am still waiting for my money?! They put a hold on my account because i tried to update the transit number of my bank. Spent over an hour on the phone. Was told the hold is off and yet i still have not received my money! Beware! And they charge for the service?! What service?!

I wish I could give zero stars!
I've been dropshipping on many platforms till I decided to add on ebay.ca! This has been the worst experience so far! This unprofessional platform blocked my account without notice after a few weeks of dropshipping! When I asked for the reason why they blocked it, they refused to tell me! They also blocked my funds that I made on their platform. I asked when would I get these funds, they said after 6 months! I chatted with their agents to understand what wrong did I do, and they kept transferring me from one agent to another. None of them were able to answer my questions!
If you don't want to lose your money, avoid this platform at all costs! There are professional platforms to do dropshipping, and ebay.ca is NOT one of them!

Ebay always protects the buyer! They suck They suck They suck They suck They suck They suck They suck They suck They suck They suck They suck

This bunch of crooks would make tony soprano or don corleone cringe in horror. In my case I sold some computer items back in july. On the 1st sale I was double billed for a shipping label for 2 different amounts at 2 different times on the same day. I`ve contacted them 3 times over the month & a half since and all they`ve done is lie lie lie. Their latest lie is they need ANOTHER MONTH to refund the overcharged amount. I do have a screenshot of the double charge but I`d rather not upload as it reveals the buyers real name which I`d rather not do.

I sold on ebay for a few months and have been fighting with them for over a year, lol. They are the most pathetic company to deal with. Their customer service reps always say they are reversing the charges and taking care of everything for me. Then the next month, another bill. It's been going on for about a year, they are seriously sick. It's total fraud. I have to call in every month to complain and report. Then when I say - close my account, they say we can't for about 5 days until the credit is processed, total scam.

I recently purchased a car part from a vender in Europe. I DID receive it (took over 1.5 months to receive it) and upon opening it found out that it not only didn't fit my car but was manufactured incorrectly. I contaced the vendor and was told to return it for a refund. I spent over $40.00 shipping it back to them but never received my refund. Ebay Canada opened an investigation but rejected my case without giving me a decent explanation, I appealed that decision but within a day of them receiving it turned around and once again denied by claim. I didn't get my money back, the vendor kept the merchandise AND the money I paid to buy it and to make matters worse my credit card company recharged my account for the original 'credit' that they originally awarded me when I initially complained. Double Whammy! Thanks Ebay Canada. The vendor in this case (carbra-shop) was sleazy in the way they handled it but my real complaint was with Ebay Canada because they never went to bat for me. Never again with I purchase through Ebay Canada. Steve

Sold an item through ebay in the amount of approx. $280 CDN. And netted about $225 CDN after paying various questionable and inflated fees. Once item sold, monies in the pay pal account could not be accessed for no rhyme or reason. Speaking with Pay pal they blamed everyone else but them selves for holding monies. Told me to contact ebay. Ebay says to contact Paypal. Big run around and no resolution to date. Last sold item on ebay was about 10 years ago, the process was very simple and seamless with no issues. Not sure what has changed since then. Once buyer receives item and writes a very good seller review, ebay should release money and not be subjected to Paypal as the sole banking administer of funds! Next time on small items I will donate to a charity rather than subject myself to these questionable business partners.
I plan to be very vocal on my recent experience with ebay/paypal to the general public!