Here’s what consumers have asked with answers from Ebay CA staff and previous consumers.
I've dealt with E-Bay for many years, and anytime I've had a problem, (twice, both Chinese vendors), E-Bay has helped in obtaining a refund. Now for a couple of caveats that I recently discovered: When you purchase from a U.S. vendor, E-Bay will helpfully convert the cost to Canadian dollars. And add a conversion premium of about 3.5% to your cost. Second, even brand new items may not be covered by the manufacturer's warranty. So check before ordering! These two issues will likely see me take my future on-line purchases elsewhere.