website thubmnail of Ebay CA
How would you rate Ebay CA?
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France
1 review
0 helpful votes
Follow toufik s.
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I buy a Multi Player Video GPS Car for my Toyota Highlander and when I get the product I see that is not conform to the specifications, then based on Ebay policy you have the guaranty that you get your money back, but what Ebay never told you that if you pay the shipment to return the product you will not get anything.
I call Ebay before to return the product since the vendor was asking a shipment by air so cost estimation of 250 $, then Ebay confirm that this is regular procedure and since they see the email from the vendor asking to return the shipment by flight and that he will be reimbursed the return shipment fees.
After I send the product I got only money back for the product itself but never for my return shipment. Ebay they cannot do anything since in their process I get my money back of the product. After I escalate the issue to the management they agreed to give me a voucher of the same amount of my return shipment but I need to use it in one transaction, time to choose what need to buy since need to be same or less amount in one transaction and was period of my vacation, so I took more time than allowed that I was not aware of it, then when I decide to buy something, the voucher was already expired. Ebay they just told me that they cannot do anything, it's over.
So my advice never buy something big that will cost you a lot to return it because if you receive something that was not what you was willing to buy then you have just to keep it and whenever you see it you will hate Ebay.
My Advice is simple, just buy from Amazon, the service is much more better.

Date of experience: March 18, 2017
Canada
7 reviews
23 helpful votes
Follow Marta W.
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Professional services
December 19, 2016

Fast processing time, quite fast delivery, everything is visible on website, you received email confirmations, overall I'm very happy!

Date of experience: December 19, 2016
Canada
1 review
6 helpful votes
Follow Tracey O.
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Terrible experience! Sold three items on eBay for a supposed net profit of $405 my Ebay fees were $40.50. Serious problems developed however as soon as one of my buyers harassed me with 4 email requests for a full refund. Though they initially said they liked the product and were happy, suddenly they changed their mind, thought it wasn't an "authentic" Canada Goose Jacket and also claimed it didn't fit them. I kept refusing a refund since I stated no refund in the original listing, but Ebay granted them one anyways automatically and with my supposed "consent" which I never gave at all. Now they get to keep the item PLUS my money as well I am out of pocket for the shipping fees. If they had returned it I would have also been charged return shipping fees.

I tried to phone Ebay many times but only got an automated voice that gave me only the amount of information I already had.

Tried to report the buyer, to warn other sellers against them but I wasn't allowed to since it had been more than 7 days since the selling of my item.

Now they get the jacket plus their money back and I still have to pay Ebay $40.50 for the pleasure of it all.

I've never hated a company so much or been so horrified from this one Ebay experience.

Will boycott forever and never ever ever use this horrible terrible auction site again.

TOTAL ripoff!

I got the distinct impression this buyer fanglinhaoku has done this to many other sellers. They harassed me and basically stole my jacket in my opinion, and Ebay supported the whole thing.

COMLPETE SCAM DO NOT BUY OR SELL WITH EBAY!

Date of experience: February 6, 2016
Canada
1 review
1 helpful vote
Follow Pierre P.
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Ebay always protects the buyer! They suck They suck They suck They suck They suck They suck They suck They suck They suck They suck They suck

Date of experience: September 7, 2021
Canada
2 reviews
0 helpful votes
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I've ordered several items from Ebay, and delivery and service has been good. An item that I returned was refunded as soon as it was mailed.

Date of experience: April 30, 2017
Canada
15 reviews
18 helpful votes
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EBay is great, I've never had any issues. EBay remains consistent in selling and purchasing and excellent customer service.

Date of experience: April 9, 2017
Iowa
4 reviews
21 helpful votes
Follow A Z.
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Has your local post office reduced its hours or completely closed? Well, guess who is partially responsibly for that? Yep, ebay. As you know, eBay strongly encourages sellers to print USPS shipping labels directly from eBay or PayPal. Sure, USPS gets it money form these labels, but this gets reported as general postal income. Your local post office does not get credit for these shipping labels. So when it comes times to make a budget for your local post office its revenues are actual shorted by all the eBay and PayPal labels printed by residents of your local community. Thus, using eBay and PayPal labels helps close your local post office or shorten its hours. But eBay and PayPal are not done there, because eBay has also negotiated special shipping discounts with USPS so that its sellers can receive discounts on shipping that are cheaper than the rates you pay at the post office. This practice also reduces postal income and forces any revenue from mail not related to ebay to subsidize eBay and PayPal labels. The Post Office is acting if its needs eBay to survive when its the other way around. To make up the revenue lost by such transactions USPS has now started a new program to allow people from Hong Kong (China) to ship small 1st class items to the U.S. for practically nothing. USPS gets a small cut of each of these packages so it hopes to make up some of the money it gives away on the ebay label discounts and other misfortunes. Thus USPS is also helping to kill jobs in the U.S. by allowing Chinese firms to ship items into the country via ultra cheap shipping rates. EBay has also forbidden the mention of money orders in listings, which was another cash cow for USPS. Ebay also now offers by default an alternative shipping insurance, which competes with postal insurance and further helps to kill of postal income. EBay was publicly against major reforms to the post office designed to help save the service after it was hit by Congress (who is forcing it to fund the cost retirees for decades into the future).

Date of experience: July 8, 2013
Canada
1 review
0 helpful votes
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Very bad experience
February 11, 2021

I made a purchase as a guest that I didn't receive (I believe it was a scam), can't contact the seller or get a refund.

Date of experience: February 11, 2021
Canada
2 reviews
10 helpful votes
Follow C Y.
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Scammer Name: Mead, ShenZhen, China
EBay Name(ID): "3dayandnight"
Email: *******@members.ebay.com.hk

This is a LIAR SCAMMER seller in eBay selling JUNK to SCAM buyers for quick money.

When I received the junk faucet, it totally different from my request so it cannot be used in my country. I've clearly sent message when placing my order, saying "if seller cannot supply the specification, do not take my order". Seller still just sent out something totally not I ordered. I complaint to this seller (I should complaint to eBay immediately). This SHAMELESS SELLER pretended to send me replacement parts to fix the problem. But he just lie to me to buy time; as soon as it passed eBay's resolution period, this LIAR SCAMMER "3dayandnight" totally ignored all my email; and of course I never receive any replacement parts. Now I just got a piece of junk on hand.

DO NOT BUY FROM THIS SCAMMER SELLER "3dayandnight". He ships JUNKS to SCAMMER BUYERS for quick money. His dirty way is to pending on the case until it passed eBay's resolution period, then he will ignore you totally and pocket you money.

DO NOT BUY FROM THIS LIAR SCAMMER "3dayandnight".

Date of experience: October 20, 2014
Canada
2 reviews
9 helpful votes
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Ive gotten some really super deals lately on ebay,, ive been recomending to everybody, when you cant find something, try ebay.

Date of experience: February 2, 2012
Canada
5 reviews
10 helpful votes
Follow Paula S.
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Best goldshop hoop clasp broke once they came from box.
I emailed them and eBay MANY TIMES DURING IN 2 YEAR TIME PERIOD?
E bay response: contact seller. Paid $48.00 USA.
BEWARE.

Date of experience: March 22, 2019
Canada
10 reviews
29 helpful votes
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Here i go again...
September 8, 2018

What the hell is wrong with me? I fell for it (shakes own head on disgust). Ebay sends me a promotion they're having. Today and tomorrow list up to 5 items and it'll only cost $1per item. Well, i said to myself, its completely different than buying so lets give it a go. If you ever decide to do this, please keep in mind that they will ask you for your package dimensions so it's basically got to be ready to go when your listing it. Then you get to have the most enjoyable experience when you have to decide between 8 shipping options for Canada alone, then decide which shipping options you're going to use if an American buys your product, and then you have to decide what you're going to use if an international buyer decides to buy your product. This, in itself, was an exercise in absolute frustration. As I said to eBay, why are you not letting the buyer decide which shipping option they would prefer. Maybe someone wants to and is willing to pay $50 to get the item there in 2 days. Or maybe they just want to spend $15 and wait 30 days. They give you a handy dandy shipping calculator to figure it out. I say give the dimensions and let the buyer decide! Anyway, I finally get the lot into a box ready for shipping and as I press post, i get a notification saying i didnt select the handling time. (... was pretty sure I did... and there in black and white it said 2 days handling time) press post. NOPE. Says i have not selected the handling time. Okay. So i go to change it to 1 (maybe it had to be 1?) NOPE. Doesnt give me the option to change it. And wont let me post. Wtf? So over an hour spent and i have nothing listed, and a few less hairs on my head (thinking of suing - they're getting sparse...) But you know what, Ebay? I'm going to give you a thumbs up. For your consistency. You are at least consistent at sucking at EVERYTHING! Save your time, folks, use facebook or craigslist. They're cheaper to use anyway.

Date of experience: September 8, 2018
Emmaline W.
Canada
16 reviews
14 helpful votes
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Ebay is okay
April 23, 2016

www.ebay.ca can be a difficult website to get the hang of, but in the end it is worth the struggle.

Date of experience: April 23, 2016

Overview

Ebay CA has a rating of 1.9 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ebay CA most frequently mention and customer service. Ebay CA ranks 529th among Marketplace sites.

service
21
value
21
shipping
17
returns
14
quality
15