This ebay company is really bad. They solve the problem like a joke. I've purchased a floor matt from Omacusa seller, and never received it due to reason wrong address and it was the only address I have. I waited for 2 months and never received my item. I've tried to ask fo a refund but they never did. They stole your money easy. I filed a complaint to ebay and they opened the case. They said they decided to not refund me money and close the case. I've been emailing them for a few times to ask for reasons why and they never got back to me.