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EaseMyTrip

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India
1 review
0 helpful votes
Follow Mirza Z.
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Best Travelling Experince
December 25, 2020

Easemytrip is the best platform to book tickets and travel around the globe. There services is at par with respect to other platforms and even during the Covid 19 pandemic, there service was excellent and very helpfull. I recommend everyone to use their service for travelling around the globe.

Date of experience: December 24, 2020
India
1 review
0 helpful votes
Follow Vikram a.
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Perfect portal
May 30, 2019

I have been using this portal from quite a small time but this portal has been very influencing for me and i would loge to use this agaik and again as it gives me great discounts and no convenience fee. Thanks to the team and for there great support.

Date of experience: May 29, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Vikram,
We appreciate your feedback. It is really valuable for us

India
1 review
4 helpful votes
Follow Goura B.
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Flight ticket booking on EMT is really cheap. Interesting thing on EMT is throughout year 0 convenience fees. Lucrative offers on hotel bookings and other packaged travel bookings makes it most useful application for travel plans.
During covid lockdown time, all my travel tickets got refunded without calling or asking EMT. It's really convenient.
Really recommend others to use EMT for travel and hotel bookings.

Date of experience: December 28, 2020
India
1 review
0 helpful votes
Follow Husain P.
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Easemytrip Doesn't give our hotel cancellation charge as per we talk with the executive before cancellation They say that we will give full cancellation But after the cancellation easemytrip take the full refund from hotel and doesn't give us nothing...

Date of experience: October 25, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir, Apologies for the trouble caused to you, Please share us your details on our what's app escalation number 8929354510 so that we can assist you in a better way.

Bahrain
1 review
1 helpful vote
Follow Omran H.
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ATTENTION THEY ARE FRAUDS
October 30, 2023
Updated review

Don't book with this company ،im writing again and again to expose you, i payed for a hotel in Dubai since 26/09
They didn't book for me anything and they said we will, refund you in 4 to 5 days
Now its more than a month and still no refund
Booking id is EMTAE*******

Date of experience: October 30, 2023
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Omran,

We regret the inconvenience caused and understand the anguish in this regard. Furthermore, we would like to inform you that an amount of 800 has already been processed from our end on 25th September 2023. We request you to kindly check with your respective bank if the amount is not reflected yet.


THey will steal your money!
October 16, 2023
Previous review

GUYS Be careful with this company ،im writing for the 5th time, i payed for a hotel in Dubai since 26/09
They didn't book for me anything and they said we will, refund you in 4 to 5 days
Now its almost a month still no refund
Booking id is EMTAE1489135
I know someone will reply that we will respond to you but they LIE,...

Date of experience: October 16, 2023
India
1 review
0 helpful votes
Follow Madhu S.
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Very good
December 27, 2020

Nice to book a flight vesy quickly. I have book the ticket from pune to chennai to and fro in lockdown unfortunately flights has got cancelled i raise a ticket for refund the amount they will refund the cash with in 7 working days. Customer care staff is very cooperative and flexible with customers

Date of experience: December 26, 2020
Sweden
1 review
0 helpful votes
Follow Sulfikkar B.
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I have booked the flight from LOT Polish airlines through this easytrip. With in 1 hour of booking, I got the ticket and in another 2 hour the ticket was cancelled by the LOT Polish airlines. If easytrip can not gurantee the booking even for 2 hours, why is it to be called as easytrip. I would never recommend easytrip to anyone anymore

Date of experience: November 16, 2020
India
1 review
0 helpful votes
Follow Lovepreet S.
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Booking id:- EMT*******
Dont book tickets from easemytrip. Ye customer ke proper koi b help nai krte just formality k elawa. M flight book ke jis m 3 flights connected thi Luftansa air canada and air india. Ospe name ke mistake hui. Just (i) ke jga ee dal gya. Or mene inse baat ke ye problem ha to Easemytrip ke team bol rhi ha ye shi nhi hoga mene apne app Luftansa or Air Canada se call pe shi krwa lea. Ab air india se baat ke to wo bol rhe ha apki travel agency hamse shi krwa sakti ha app nhi Or travel agency Easemytrip ke team bol rhi hamara b yaha rule ban gya ha k kese ka name shi nhi krwa sakte mere pass air india ke call recording b ha jo inki team ko share b ke. Please dont use Easemytrip enke apne rule haa.

Date of experience: March 6, 2024
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hi,

As per the telephonic conversation, we would like to inform you that the flights are sold out hence we were not able to proceed with the name correction.

India
1 review
0 helpful votes
Follow Mohammed M.
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Great app
May 30, 2019

Booked a flight and got sticked with a title correction with one of thw passenger and got in touch with the social media team and all the process was done with am ease and the correction was made. Thanks to the portal and the team for such an great support

Date of experience: May 29, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir,
We loved to hear that you liked our app and services. Happy holidaying!

India
1 review
0 helpful votes
Follow Shubham N.
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Good travel portal
December 4, 2020

It's very good that Indian company is growing and giving good completion to foreign market. So guys keep using this travel agency for flight hotel bus

Date of experience: December 3, 2020
India
1 review
0 helpful votes
Follow Benison M.
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Great customer service!
December 29, 2020

Great customer support from staff! Got the refund of my cancellation ticket on time. I highly recommend easemytrip for offering the best rates out there compared to other platforms

Date of experience: December 28, 2020
India
1 review
0 helpful votes
Follow TASADUQ H.
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The service is quite good even I had done booking via ease my trip during pandemic. However when my flight got cancelled they returned me whole amount without charging anything... awesome service

Date of experience: December 27, 2020
India
1 review
0 helpful votes
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Great discount
May 25, 2019

Various offers and such a nice gesture of no convenience fee and moreover they do a great job while you have any questions, just get in touch with there social media team

Date of experience: May 24, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir,
Thank you for your appreciation. We value it

India
1 review
0 helpful votes
Follow Jignesh S.
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Waiting Refund
November 4, 2020

I am waiting for a refund from EaseMyTrip for the past 2 months:

• Every time informing me that it's in process!
• No one is responsible to pick up the phone and no one calls the client to solve queries.
• It's a very disappointing and shocking situation, such a big company doing this!
• They had promised to pay within 7 days; however, the airlines have already paid the money to Easemytrip and I have a proof for the same, still, they are holding the payment.
• Can any authorized person can solve the query?
• Before buying a ticket from EaseMyTrip TAKE PRECAUTION for the same

Date of experience: November 4, 2020
India
1 review
0 helpful votes
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Refund not received
November 25, 2020

I am waiting for a refund from EaseMyTrip for the past 2 months:

• Every time informing me that it's in process!
• No one is responsible to pick up the phone and no one calls the client to solve queries.
• It's a very disappointing and shocking situation, such a big company doing this!
• They had promised to pay within 7 days; however, the airlines have already paid the money to Easemytrip and I have a proof for the same, still, they are holding the payment.
• Can any authorized person can solve the query?
• Before buying a ticket from EaseMyTrip TAKE PRECAUTION for the same.

Date of experience: November 25, 2020
India
1 review
0 helpful votes
Follow Amitabh G.
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Best Travel Agency
December 27, 2020

Best App for Flights or Hotel bookings.
They provide handsome discounts on various booking. They also help us out if there has any query like refund or date change.

Date of experience: December 26, 2020
India
1 review
0 helpful votes
Follow Alahari A.
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Excellent platform
December 15, 2020

It's a wonderful platform which provides the best rates and ease of access to my bookings, I love this app, I would strongly recommend this platform to all.
Very good service
Best Customer Support
Reliable app and best rates
Superb offers and best way to book.

Date of experience: December 15, 2020
GB
1 review
0 helpful votes
Follow S G.
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They attract customers with the promise of low-priced tickets, but upon payment, they claim a sudden and significant price increase of 30-50%. This appears to be a deliberate attempt to obtain more money from customers. Such behaviour is unethical and unacceptable.

Refusing to comply with their unreasonable demands, they offered a refund within 14 days. However, it is important to note that this refund offer may be deceptive. It seems they aim to retain customers' funds for as long as possible while making false assurances of reimbursement. This approach demonstrates a lack of concern for customer satisfaction.

In retrospect, I regret not booking directly with the airline instead of using EaseMyTrip. It is evident that they exploit unsuspecting customers by inflating prices and manipulating the booking process for their own financial gain.

To avoid a similar experience, I recommend considering alternative options and choosing reputable platforms or booking directly with airlines. This will help ensure a transparent and hassle-free booking experience.

Date of experience: May 27, 2023
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hi,
We regret the inconvenience caused.
We urge you to kindly share the details on +918929416196 so that we can assist you at the earliest.
Thanks!

India
1 review
2 helpful votes
Follow Sachin J.
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Easemytrip is the worst airline ticketing company. There customer service has no clue of ticket rescheduling, cancellation and refunds. I wanted to cancel my flexi ticket at indigo. I called them to ask for what refund i will get. The cust care person told me the refund much lesser that my expectation (about 70% deducted), because I had rescheduled the flight once so more payment was done for rescheduling. He said whatever money was paid for rescheduling will not be refunded, So I called indigo and asked them, Indigo told that they will deduct only 500 and refund, So i cancelled at indigo.

When i checked back with easemytrip, they have no clue of what indigo refunded to them, they are not even aware of additional payment I did for the rescheduling (I used easemytrip only to do the rescheduling and made extra payment for it). The customer care person told me they will check with the airline how much refund is done? Really - do you have any accounting systems? Any tracking of money credited into your bank account for ticket cancellations or ticket rescheduling?

This is a joke, don't book with them. Big hassle. They have non-functional systems when it comes to rescheduling and cancellation, or maybe they want to cheat on customers

Date of experience: January 13, 2024
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hi Sachin,
We sincerely never intended to let you down. Please contact us on WhatsApp at +918929416196, and we will ensure to assist you at the earliest. Thanks!

India
1 review
0 helpful votes
Follow Vicky S.
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Awesome Experience
December 20, 2020

This was really good experience talking with Manpreet Sharma and Shanu Jha. They really called and helped us in getting my stucked flight money due to pandemic Covid 19 situation. They really stayed on phone and guided us individual steps. Really hats of to both of them. Keep up the good Job. You guys are make easemytip the best platform. Cheers Champs

Date of experience: December 19, 2020

Overview

EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 26th among Travel Search Engine sites.

service
155
value
153
shipping
122
returns
129
quality
140
This company responds to reviews on average within 2 days