asked byon 5/20/19
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Fraud website. Indigo has refunded my booking amount on 4 July and I cancelled the ticket as per ease my trip customer care email reply in end Sept. But still they have not transferred my amount to my bank account and only giving excuses. Complete fraud... will never book from this website again.
Booking ID EMT69766677 Wallet Transaction ID - 69766677.
Mumbai Amritsar Fri-01May2020 Indigo Flight 6E- 453... 5 tickets
My wallet balance is showing Rs. 37410 as I had cancelled the ticket due to Corona lockdown as the flight had got cancelled. However, when I am doing a transfer to my bank account, it is giving the message as already processed but I have not got any amount in my bank account.
Email replies from customer care are absure and they are giving same reply that it is being processed... this is since 1 month am getting same reply.
Very horrible service. We purchased a ticket thru Jet Airways and we all know they cancelled their flights and refunded all the money(Jet airways personally tracked and confirmed that they refunded) But still Ease My Trip is not refunding the money saying one of the flight from London to Toronto (Air Canada) wasn't cancelled.
How would we reach there if all the other flights got cancelled, They never even offered to switch to a different flight. Never buy from these cheap services who would never refund or help with the ticket. U have been warned, Never buy from them. Pay a little extra and buy it directly from Airlines.