Easemytrip is very good, I'm always use this app, easemytrip giving benefits and offer. I suggest to please must use this app and achieve offer.
Easemytrip specially customer support too good, easily sole every problem solution.
Not a Good experience with the customer support its soo pathetic
This is in regards to the Booking id: EMT*******
My status is showing refund since 15 Days but funds not credited yet.
They only send me automated messages that they are handling my query. No constructive feedback
Highly dissapointed.
It's very good application and easy to use. I have been using it for a long time. It's been very helpful. I have cancelled my ticket a several times and I got full refund in my wallet. It's easy to navigate.its really awesome..
They are frauds, don't trust them, don't book tickets, I got cheated. They took the money and never issued the ticket. I missed the flight and a very important meeting due to this. They don't help. They are horrible!
Now, you can book tickets for flight and hotel at easemytrip.com this feature is very helpful when places you are going to travel are not connected by air. I used their services to book tickets to Pune. Their online flight ticket booking services allow you to compare flight fares for various travel companies. You can select the operator of your choice and book your tickets instantly.
Its very good, helpful, trusted, travel company
Dear Sir,
Thank you for your appreciation. We value it
Whenever you book any ticket,your amount will be deducted and later, easemytrip will face technical difficulty.Later you will get call from easemytrip,they will say fare has been increased,you need to pay extra amount to continue booking.If you donot pay extra amount then ticket will be cancelled.Your booking amount will be refunded after 7 working days till then your amount will be with them and ticket fare will increase.You have to pay extra amount for same ticket.
Hi Sanjay,
We regret the inconvenience caused. Furthermore, seat availability and fare can fluctuate in a jiffy. We had already shared the fare difference and rejected your booking as per your consent. We hope that your refund must be received by now.
Overall experience is good but I didn't got the full refund of one of my booking Id EMT*******. However my flight was cancelled by Airlines end itself. So I am eligible for full refund of this booking. So look after it. And other than that I had good experience with ease my trip
Dear Sir, Mam we would like to inform you that we have already refunded your amount INR2992/-in your EMT wallet, In which you can easily transfer your amount into traveller's name and you can also use your wallet amount in future booking with us.
I booked a multiple city ticket and Ease my trip cancelled my booking and put the blame on airlines. Upon calling the customer care, Priya their agent is telling me that they called me 3 times but I never received even a single call. I have attached the pic of the booking confirmation that I received which was later announced as cancelled.
This is the second time Ease my trip has done this. Last time, it took me more than 3 months to get my refund from them. I do not know how much time it will take now. PLEASE DO NOT USE EASE MY TRIP. It is a fraud and bogus website.
Hey Shweta,
We are keen to look into your grievance and address the same. We request you kindly share us your booking id/details so that we can check and assist you in the best possible manner.
Great price and also i would really appreciate that if you guys could bring up more kind of discount and offer's, also would like to say thank you, im not a rich guy but getting my tickets at a cheap rate helped alot, literally i tried to book my tickets on go ibbo, paytm and yatra also on one more website no one could give me the price that you offered, thanks again
Dear Sir, Thanks for your valuable feedback. We appreciate your association and wish to make your every journey memorable with us.
Fabulous app for for booking tickets or for hotel reservation. The prices are way cheaper than any other app and the customer care and social media team is also very cooperative and helpful in evrey way. Nice app and i had a very good experience with the reservations provided by the easemytrip keep up the good work.
Dear Sir/Ma'am,
Thank you for your appreciation. We value it.
I was trying to reschedule my flight booking 8 hours before flight departure but their website is not working and the customer care is worst than ever I have seen not 4 calls not a single person responded from reshecdule team. I lost my 5500. I would not recommend anyone to use easemy trip
Hi Mohammed F., We apologize for the inconvenience caused to you. Kindly DM us on our what's app escalation no. 9355030325, so that we can assist you accordingly
It was a very good experience with Easmytrip.com as i have booked Flight tickets from this website and i got very good discount on my tickets. The interface is user-friendly and therefore i didn't get any difficulty while booking my flights. I will definitely recommend this site for flight booking.
Dear Swati,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!
The first booking I made from Lucknow was canceled due to an "server communication error". They sent me an email stating just that and no additional steps or information... no big deal I rebooked it. Then I go to the airport and am told it is not confirmed nor in their system so I cannot proceed. I called emt from the airport and the first number was incorrectly listed. I ended up having to repay through the counter to continue. And everyone knows paying on site last minute costs a lot more. A very unpleasant experience. Emt refuses to acknowledge a refund. Do not use this company. Their PayPal promo also is a fraud you never get it.
Dear Sir, Apologies for the trouble caused to you. Please share us your details on our what's app escalation number 8929354510 so that we can look into it and provide you the resolution accordingly.
No sign of getting refund of the flight canceled by airlines 2 weeks ago. Unfriendly customer service. Wants to deduce service chargers 400 a ticket for no fault of customer. When asking for return, giving excuse of return from airline. Never again.
We hope that we were able to address your query and the remaining refund shall be processed in original payment mode within 05-07 working days.
They are very helpful and considerate of our situation when it comes to refunds. I had to cancel the booking just a day before the journey because of lockdown and the pandemic. They responded really well and arranged for a full refund.
Awful experience. I got only Rs. 5945 refund on cancellation of my flight ticket though the airline refunded the whole amount ie. Rs. *******. The cancellation was done immediately after booking the ticket. Be very careful when you deal with these gentlemen. PNR: AR6J7H
14 th April 2022: Easemytrip called me today and said that they would refund me the whole amount as soon as possible. Their kind gesture is highly appreciated.
14th April 2023; 4pm: I have received the full refund of Rs*******. I thank easemytrip for their quick response. I update my recent experience with easemytrip and award them 5 stars here. I have not changed the original rating so that the chronology is maintained. Thank you
Hi SAM J.
As per the telephonic conversation, We would like to inform you that your remaining refund has been already processed from our end.
It was a great booking experience while booking my flight with easemytrip. Moreover, when I could not take the flight due to Covid, I got a call from their side informing me that I will get refund for the flight booked with another call confirming I had received my refund. Really happy with easemytrip service.
Yesterday I booked the ticket from Goa to Dubai for 676 AED (Dubai Currency) but I did not receive the ticket so I mailed to their customer service. They said you need to pay an extra 45aed or 1000 inr to get the ticket.
I never had such experience that a booking site asking for extra money to release the ticket.
I asked them to refund my money, then again they said "whether you pay extra to get the ticket or buy another ticket from our website using the same money. We can not refund" OMG this is really unacceptable and pathetic.
Guys! My genuine advice is never to book a ticket from EaseMyTrip.com better book it on airline sites directly.
EaseMyTrip is the Worst Site and had a very bad experience. Same on them.
Hi Sanky, We have already raised your issue with our team for any other issue you can let us know on our whatsapp escalation number 9355030325 so that we can assist you accordingly.
I booked bus and flight tickets and at last moment they changed the bus and seat too. Last seat given and when I contacted customer care, she refused to do any thing and the bus I travelled that was worst to worst ever seen in life. Driver and conductor both were very rude. I suggest not to book tickets from this plateform. They never help after taking money.
Hi Abhay S., We apologize for the inconvenience caused to you. Kindly DM us on our what's app escalation no. 9355030325, so that we can assist you accordingly.
As regular traveler i believe in recommending people for services i use so i tell you
Dont book your tickets or packages from this site. Very bad experience. Customer support executive are so bad and pathetic.
Don't waste your moneyAs regular traveler i believe in recommending people for services i use so i tell you
Dont book your tickets or packages from this site. Very bad experience. Customer support executive are so bad and pathetic.
Don't waste your money
Dear Surabhi,
As per the telephonic conversation with Aayushi, her refund issue has been resolved and she got the refund in her same account.
Overview
EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 26th among Travel Search Engine sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the inconvenience caused. We request you to kindly share the booking details on +918929416196 so that we can assist you at the earliest. Thanks!