Last month I booked a holiday package from this website and I must say that I got myself a fair deal. My itinerary was perfect according to my need. Hotels that were booked were excellent and I received good support from their teams. Thanks to the team for this wonderful trip
I recommend this app to all the people as I have had very nice experience booking the holiday package from this portal. Itinerary designed was good and I could afford it too. They keep on adding good deals on their website. Go for their packages. They have good deals to offer
Dear Sir,
We appreciate your feedback. It is really valuable for us
I would certainly recemmond this portal for the travel bookings as they are customer oriented, provides better prices for flight, hotels and packages booking. Also they have great deals and discounts available on their website. I always make my travel bookings from this site
Dear Sir,
We appreciate your feedback. It is really valuable for us
Definitely a extremely bad experience. I have been booking EaseMyTrip trip from long time and not through flights directly. But this time it was very disappointing the EaseMyTrip customer service Mr. Abhishek Tiwari was not at all hospitable as per him he was giving resolutions but he was rather dumping on me which m sorry is not a resolution. I'd you people can't resolve issues then rather inform so the customers can go directly with the company not not you people. Would never book via EaseMyTrip ever and would also refer people not to.
Dear Ma'am,
I hope as per telephonic conversation your query has been addressed and you chose the reschedule option.
Worst website I have ever seen, horrible experience
1. They don't provide full info when cancelling the flight or refund or any other business.
2.so careless in their service my refund got cancelled the next day and they reverted it back after 8 days.
3. I made EMI of my tickets on their website and it is the responsibility of the merchant to cancel the EMI, refund I got after 15 days and my EMI wasn't cancelled even.
4. Keep making calls to them and take the pain.
Dear sir,
Please provide us with the proper details, so that we can look into this a resolve this, Even being a long time since this issue being posted, we have started a movement to resolve each and every customer's issue to their satisfaction, how old that may be.
Worst experience!
I have already mailed 3 to 4 times regarding refund my money for flight cancellations. Already spicejet refunded the money to Easemytrip 8 days back but they never refund my money in my account. Always told me didn't get money from spicejet but I have already shared the proof on mail that is spicejet already paid the money on easemytrip account
No-one can revert on mail as well.
Worst fraud company Easemytrip
Please refund my money Asap
Booking I'd - EMT*******
Hey Ashish,
We would like to inform you that your refund has been processed from our end and you will get it in the same mode of payment within 7- 10 working days.
I have been an Easemytrip customer for more than 2 years now and has switched from mainstream portals to Easemytrip. Has found them extremely competitive in pricing and customer friendly and have not had any complaints so far. Wishing them more success in the years to come.
We booked the flight through their portal and due to medical emergency when we requested to reschedule it they asked ask to connect with Aur lines directly. And disconnected the call in between. Don't but and avail their website. Worst customer service team
Hi Jugnu J, We apologize for the inconvenience caused to you. Kindly DM us on our what's app escalation no. 9355030325, so that we can assist you accordingly.
I must say that this is totally a travellers portal. I always had the best of my experience with this website. Got best deals and offers everytime. Always got the priority assistance from the social media team.
Dear Medhaj,
We are pleased to know that you liked our services. Thanks for booking with us.
I tried booking tickets from Asr to Goa, they guys took out money from my account 3 times but never recieved the confirmation of tickets.
Upon calling them again and again they said that tickets have been cancelled withiut any reason given. Now i have to wait for 10 days for my refund nice business to use people money.
You guys needs to be more user friendly and must have good communication with customers.
Hi Abhi,
We would like to inform you that your refund has been done from our end.
They have a pathetic phone support, wait time is above 15 minutes and they are not able to answer a single query about International Travel. Government and Airlines are offering free cancellation and re-schedule but this Easemytrip sucks as they are not able to support humanity.
My friend suggested to use easemytrip for low fare and that time i just booked a cheap flight using it and there service is good. I had my bookings in covid pandemic time even thought everything was hectic the answered my calls and responded to me quickly and made sure all my bookings get complete refund. So i always use easemytrip for safe low fare bookings.
Excellent app for travel booking. I booked my flights using thia app. Even though my flight was cancelled from the airline company's side, but I got my total amount refunded the next day without even calling EaseMyTrip even once. So, it's a very trustworthy platform for travel bookings.
Thank you for providing such a nice service... i will always recommend and suggest to everyone to book the flights, hotels etc on easy my trip. Happy with ease my trip I got my refund back so much happy with this refund confirmation
I use their mobile application for my travel arrangements they have designed their app very nicely as it is easy to use and it is very user friendly as well I recommend this to everyone they are doing some good work and I plan on using it everytime for my travel bookings
Dear Sir,
Thanks for your valuable feedback. We appreciate your association and wish to make your every journey memorable with us.
I have booked Toyota Crysta from ease my trip and paid advance. However, just before 12 hours, I received a call from cab Manager that type of car is not available. Based on which, I cancelled my booking and didnt received refund. Personally, I am quite dissatisfied with the service of Easemytrip.
My reference booking id is EMT_*******787. And my travel date was 13-July 2021.
Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. 9355030325 with reference code SM-SJ-180721, so that we can assist you accordingly
Used this site to book my flight ticket, paid all the amount and also paid for my seat which I wanted after paying all the amount. Got a mail saying the seat which I selected is already taken by someone else, talked with the representative they said to talk with the airlines directly. And airline representative said my seat was not selected and they don't even have any details about my seat from ease my trip. Had to pay for my seat again. Very very bad experience.
Hi Nitesh,
We regret the inconvenience caused. We request you to kindly share the booking details on +918929416196 so that we can assist you at the earliest.
They will request you to pay extra and get you a fully refundable ticket. You spend extra because you aren't sure if you will be able to stick to the schedule, fairly so. NOW, when you cancel the ticket with ample days prior to schedule, you will not get the refund. Stay away, care for your money, prefer direct airline booking. After all they are not airline, no physical presence, namesake customer care. Don't be fooled, know better now.
Hey Namita,
We regret the inconvenience caused. We request you to kindly share the booking details with us on +918929416196 so that we can assist you at the earliest.
This portal was recommended by a friend and just tried booking for the first time and I just got a new user discount and the prices were lowest from all the other portals. I would definitely use this in future and would suggest all to use the same.
Dear Subrata,
Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy holidaying!
I had booked a flight on 06/03/2021 i paid 5000 charges out of which i have been paid is back as a 1848 were as in u guys informed me to cancel it or reschedule it
suggested me to cancel it dude to pandemic n now u turned to pay me 1848 n now dey r denying to pay dnt every trust dem for name sake one star dey dnt devise to be in market
Dear Sir,
We would like to inform you that your refund has been done from our end.
Answer: Dear Sir, There is no doubt that we are a legit company. Allow us a chance to showcase our services to you. For any assistance, we have a WhatsApp Escalations number 8929354510 where you can connect with us directly over the call or on WhatsApp regarding any of your queries. For a hassle-free experience, you can make your bookings on EaseMyTrip for flights, hotels, and Holiday packages with great deals and offers along with no convenience fee on the flight bookings.
Answer: Dear Mark, For the customer service, we have 24 hrs operating customer support lines other than that we have a WhatsApp Escalations number 8929354510 where you can connect with us directly over the call or on WhatsApp regarding any of your queries. We will assist you with primacy.
Answer: Exactly same thing happened with me. This are big cheaters and fraud sitting out there to fool it's loyal customer.
Answer: Good luck cancelling anything or getting a refund. Report them for fraud
Answer: 02045868514. If you're calling to complain, they will block you
Answer: EaseMyTrip has a consumer rating of 4.32 stars from 459 reviews indicating that most customers- cont. 09382 791 716...//are generally satisfied with their purchases. Consumers satisfied with EaseMyTrip most frequently mention good service, best app and social media. EaseMyTrip ranks 12th among Travel Search Engine sites.
EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 26th among Travel Search Engine sites.
Dear Sir,
Thanks for your valuable feedback. We appreciate your association and wish to make your every journey memorable with us.