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EaseMyTrip

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India
1 review
0 helpful votes
Follow Akula M.
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Nice app it's very helpful to everyone and helps to students also TQ soo much easy trip for your great services

Date of experience: June 10, 2023
EaseMyTrip E. EaseMyTrip Rep
over a year old

Thank you for taking the time to write this review. Your kind words encourage us greatly.

India
1 review
0 helpful votes
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Execellent portal
May 28, 2019

Execellent portal for bookings and also it's a customer oriented company. Will definitely recommend this to all my family and friends.

Date of experience: May 28, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir,
Thank you for showing your trust in us. We are happy to hear that you liked our app. Keep travelling with EaseMyTrip.

India
1 review
0 helpful votes
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Love this app
December 6, 2020

Initially i was not aware regarding this app.
One of my frnd suggested me and since then i am loving it

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Akber S.
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I love easemytrip...
Even in hard time of covid, I received my all refund without any problem...
Never disappointed...

Date of experience: January 1, 2021
India
1 review
0 helpful votes
Follow Himanshu M.
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Best app
December 4, 2020

I really like this app more than anything.
Always recommend it to my cloded ones
Bestest app cheap deals

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Laksh G.
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Instant booking.
Received my refund immediately when my flight got cancelled due to lockdown
It's purely made in India.

Date of experience: December 22, 2020
Washington
4 reviews
7 helpful votes
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Worst company ever
It's the worst company ever. I booked a flight for 635 pounds, and the next day, I was told that it would be an additional 649 pounds to confirm. I reluctantly paid, went to check in, and they canceled the booking. I explained to British airways what happened, they rebooked for same flight next day, scam travel agency vindictively contacted British airways and got that cancelled too. They won't answer their phone or emails. Filing fraud claims with my bank and I will win. British Airways weren't helpful at all as they said there was nothing they could do about the company canceling my flights. I will never return to England because of this experience of trying to get home and paying an extra $5000 to get home.

Your follow up about the regret this caused is lies, this was done with purpose, vindictiveness, and out greed.

I called *******043 at least 30 times just to be told I was next caller in queue to be hung up on every single time. The main person who did this to me specifically is:

Brandon
Senior Travel Sales Consultant – UK Operations
Tel: +44 3300 *******
Easy Trip Planners Ltd.
Registered Office – 309 HOE STREET, LONDON, ENGLAND,

Here is a quote from one of his emails:
"You have already paid £635, You are making the payment for the difference of £648 to Confirm it."

Further, I have a full chat transcript from British Airways stating that the "Travel Agent" canceled both the flight arrangements made on 3/17/2024 and the ones made directly by me to British Airways on 3/18/2024. This had nothing to do with them; it was just interference in my travel plans to further trouble me. You will hear from multiple banks and organizations about this once I return home. This is not over.

The positive reviews are also planted. "Jyoti Rawat" is an employee of the company as evidenced as part of some emails chains with them. Do not believe the positive reviews, they are planted by the company. This company WILL SCAM YOU.

Date of experience: April 8, 2024
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hi Jeremy,

We kindly request that you connect with your respective bank regarding the refund.

Additionally, if you require further assistance, please don't hesitate to reach out to us at care@easemytrip.co.uk.

New York
1 review
0 helpful votes
Follow m s.
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Poor customer service
October 1, 2023

With great difficulty I could get to them, they refuse to refund while it was clearly refundable when I booked.

Date of experience: October 1, 2023
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hey M,

We regret the inconvenience caused. We request you to kindly DM us the booking details on +918929416196 so that we can assist you at the earliest.

India
1 review
0 helpful votes
Follow Kuwar P.
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Perfect app
December 4, 2020

Loving this app amazing experience I am having all the time with ease my trip. I will never book with any other website

Date of experience: December 3, 2020
India
1 review
0 helpful votes
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Excellent
January 10, 2019

One of the finest site with lower airfare. Already in love with the application. They do not charge any convince fee as well

Date of experience: January 9, 2019
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sneh,

We appreciate your feedback. It is really valuable for us

India
1 review
0 helpful votes
Follow Gautam S.
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Best services
December 22, 2020

Easemytrip is providing best services not in normals days but also in pandemic situation.
Executive is well trained and good.my exp was good.

Date of experience: December 22, 2020
India
1 review
0 helpful votes
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Awesome
December 4, 2020

Amazing company amazing discount or coupons are available for bookings. Easy to book and manage the itinerary. The website is very user friendly

Date of experience: December 4, 2020
India
1 review
0 helpful votes
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Good service.
January 17, 2021

It was a great experience booking my flights with ease my trip. I even got my refunds back during the time of pandemic.

Date of experience: January 15, 2021
India
1 review
0 helpful votes
Follow Mushtaq A.
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Excellent
December 27, 2020

Got my refund on time without any issue, easemytrip is one of the best platform to book domestic flights without any convenience fee.

Date of experience: December 26, 2020
India
1 review
0 helpful votes
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Best app
December 4, 2020

I always use to compare fares and later on i realized that easemytrip is the best when it comes to cheap flight rates

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Drishty S.
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Budget friendly
December 4, 2020

Very nice and budget friendly services I always make flights or train bookings from this website and also I'll recommend this to everyone

Date of experience: December 3, 2020
India
1 review
1 helpful vote
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Great Service
December 28, 2020

I'm finding this app really great as per the pricing or the refund policy and in customer service keep up the good work...

Date of experience: December 27, 2020
India
1 review
0 helpful votes
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Good experience
December 6, 2020

If you don't want to struggle while searching for cheap flight rates I'll suggest you to download easemytrip
And do hassle free bookings..

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Mohan V.
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Good service
December 31, 2020

It was the best app for booking flights I ever had. Service is good and got the flight cancellation charges easily at the time of lockdown

Date of experience: December 31, 2020
India
1 review
0 helpful votes
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Nice service
December 17, 2020

They have paid back the amount in the pandemic situation after my flight cancellations. Nice service

Date of experience: December 17, 2020

Overview

EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 26th among Travel Search Engine sites.

service
155
value
153
shipping
122
returns
129
quality
140
This company responds to reviews on average within 2 days