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EaseMyTrip

How would you rate EaseMyTrip?
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India
1 review
0 helpful votes
Follow Pooja D.
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Nice for bus booking
January 29, 2020

I like this app for bus booking. Buses are available at cheap prices and coupons are also very good.

Date of experience: January 28, 2020
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir/Ma'am Thank you very much. Keep using our app :)

Belgium
1 review
0 helpful votes
Follow Dipa G.
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Dont Recommend
December 1, 2022

I had booked flight from Brussels to Mumbai with ease my trip and wanted to reschedule. My trip was BRU- AUH - MUM. Just wanted to reschedule AUH - MUM and they asked me 1,80,000 Rs for reschedule where as airways directly asked only 7,0000 Not sure if they cheat the customer in this way.

Date of experience: December 1, 2022
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hi Dipa,
We regret the inconvenience caused. Furthermore, seat availability and fare can fluctuate in a jiffy and as airlines are the sole decision makers

India
1 review
0 helpful votes
Follow Ankit K.
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Bad experience with travel agent they will not entertain u if not provided thr set price for packages

Date of experience: July 13, 2023
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hi Ankit,
We request you to kindly DM us your contact details on WhatsApp escalation number +918929416196 so that we can assist you at the earliest.

India
1 review
0 helpful votes
Follow Rahul P.
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Very good user interface, easy to operate, gives you best offers and discounts on flight and bus tickets

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Hrittick P.
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Good service
December 27, 2020

Good service and cheapest rate, I got refund on time, got confirmation from customer service.its very easy app

Date of experience: December 27, 2020
India
1 review
0 helpful votes
Follow Yashasvi S.
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Good experience
December 6, 2020

I always use easemytrip whenever I have to book hotels, flights of trains
Good offers and nice initiative

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Nasreen M S.
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Excellent Service
July 29, 2022

I would recommend everyone to use EaseMyTrip for booking. I got a refund since my flight was cancelled. I have not experienced such things ever.

Date of experience: July 28, 2022
EaseMyTrip E. EaseMyTrip Rep
over a year old

Thanks for the Review. For any query, customer can reach us out on our customer care number 011 - 43131313, 43030303.

India
1 review
0 helpful votes
Follow Goutam C.
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Good Service
December 27, 2020

It is very helpful for booking Air tickets. I am very much pleased with the service of them. I travelled through this company several times

Date of experience: December 27, 2020
India
1 review
0 helpful votes
Follow Sangam S.
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Awesome experience..
December 4, 2020

Awesome experience with Easemytrip
I have booked one flight tickets but due to covid 19 my flight was cancelled after i have raised complain and full refund receieved by Easemytrip

Date of experience: December 4, 2020
India
1 review
1 helpful vote
Follow Saboor S.
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Beware of the Easemytrip portal. They are cheating Customers
I had recently cancelled a return flight booked on their platform.
I cancelled the flights by directly calling the airline call centre.
The airline processed the full refund and confirmed the same over mail
EaseMyTrip did not forward the return amount to me
Instead, I had to chase them and get it processed which requires you to raise a separate cancellation request to them also
I attached the refund confirmation mail from the airline while raising cancellation on EMT site
IMPORTANT: For this they will charge you cancellation fees over again. Then They will charge CONVENIENCE FEES also.
On top of it they have processed a lesser amount than what was mentioned in the airline refund mail
They are blaming the airline for transferring less amount to them and when asked to create complaint ticket or give mail confirmation they are not ready to do so
I request all consumers to book flights directly from airlines portal or some reputed portals and avoid these scammers at Easemytrip

Date of experience: September 14, 2021
EaseMyTrip E. EaseMyTrip Rep
over a year old

Dear Sir/Ma'am,
It is never our intention to cause you any inconvenience and refund will be initiated as per terms & conditions. Moreover we request you to kindly DM us on our whats app escalation no. 9355030325 with reference code SM-SJ-140921, so that we can assist you accordingly

India
1 review
0 helpful votes
Follow Abhijit P.
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Good experience
December 16, 2020

Excellent service with very helpful customer support team. Very helpful and convinient, the customer care support team is very active and works 24x7 for redressal of customers issues.

Date of experience: December 16, 2020
India
1 review
0 helpful votes
Follow Shreyas L.
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Good service
December 30, 2020

EaseMyTrip has very good staff which is friendly and makes us understand everything. I would surely recommend to use EaseMyTrip

Date of experience: December 30, 2020
India
1 review
0 helpful votes
Follow Jai B.
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Nice app
December 3, 2020

I have tried this application for my travel and overall satisfied with services and support from team.

Date of experience: December 3, 2020
India
1 review
0 helpful votes
Follow Debarun D.
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Nice experience
December 3, 2020

Nice experience. I book tickets every time by easeMyTrip. I feel no hazel... Refund also process nicely..

Date of experience: December 3, 2020
India
1 review
1 helpful vote
Follow Devesh S.
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Cheaters
September 28, 2023

Very high cancellation charges within 3 hrs of booking
Other websites charge Rs.300 and easymytrip charges Rs.4000

Date of experience: September 28, 2023
EaseMyTrip E. EaseMyTrip Rep
over a year old

Hi Devesh,
As per the telephonic conversation, we have already shared you the minimum cancellation charges against your booking however since we have not received the approval of yours, we regret that now the ticket will be cancelled as per airline's policy.

India
1 review
0 helpful votes
Follow Nikhil Y.
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Awesome experience
December 6, 2020

Super site, nice experience with easemytrip. Promotions discounts are good here. Always booking my flights from easemytrip

Date of experience: December 5, 2020
India
1 review
0 helpful votes
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Happy flying Experience
January 23, 2021

Very competitive prices And customer centric policies. A very happy & satisfied customers I am. Highly Recommended

Date of experience: January 21, 2021
India
1 review
0 helpful votes
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Services
December 29, 2020

Excellent Services provided by them at very affordable cost. The support staff is very friendly and helpful.

Date of experience: December 29, 2020
India
1 review
0 helpful votes
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Excellent Service
December 20, 2020

Always get good experience... also got tremendous help from them during one cancelled booking refund during pandemic

Date of experience: December 18, 2020
India
1 review
0 helpful votes
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BEST SERVICE
December 8, 2020

BEST WEBISTE FOR FLIGHT, TRAIN, BUS, HOTEL, UTILITY SERVICE IN INDIA.
Awesome flight deals, cheap fares,
No need to go anywhere
One and only ease my trip.
An all rounder application

Date of experience: December 7, 2020

Overview

EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 26th among Travel Search Engine sites.

service
155
value
153
shipping
122
returns
129
quality
140
This company responds to reviews on average within 2 days