They are actually good and don't take convenience fee on flight booking. For holiday packages as well, you can call them to suggest. They are actually good at that
I have booked one round trip BLR to DEL (EMT*******)for some reason i had to cancel it and for one side i got refund for 417rs 2ND DAY itself and for another one which was jetairways they have processed special cancellation something which was supposed to credit in 5 working days by saying 5 working days it been 1 month i have booked it on 2nd aug i am yet to receive the refund again they have been told for 5 working days. I really wonder do you really work over there for customers. You people are just making fool since these many days i really didnt expect this kind of service very disappointing. Nobody has assured from your end when i will getting refund still getting same commenyt from your end 5 more working days. Can anyone suggest how to connect higher level or someone is there to help.
Dear Juhi,
As per the telephonic conversation with you, your issue has been resolved and your refund has already been processed from our end and you have got the same in your account as well. Further, you can contact us directly on our Whatsapp number i. E 8929354510 for any kind of future queries and we will assist you without any delay on a priority.
I canceled my flight booking with airline directly as the airline cancelled the flight. I reached out to EMT customer care but they are not refunding my amount citing airline has not refunded them. I have even provided them the proof of refund that airline provided me. Still they are saying they did not recieve the confirmation from airline. They are holding more than ******* INR and not giving me my refund.
Booking ID - EMT*******
Hey Aditi,
We have tried to connect you on registered number, however there is no response form your end. Further,
We would like to inform you that your refund has been processed from our end and you will get it in the same mode of payment within 5-7 working days
I would definitely recommend this website to everyone. I always got the best prices as well as best offers and deals. They do ensure the customer satisfaction.
Dear Beni,
Thank you for liking our app. We promise to make your next trip more amazing.
I have good experience with ease my trip they have very good process from refund as well as date modifications also not take any convenient free I am very happy with these series
Hi,
Just booked a holiday package from this portal and this all was done with such an ease and with an add on of no convenience fee and great discount
Dear Sanjeev,
Thank you for your appreciation. We value it
Hi guys,
Just wanted to share my experience with the portal as i had a amazing time booking with this portal and i have been booking from a long time. Thanks for all the discounts and deals. Kudos
Dear Mam,
We loved to hear that you liked our app and services. Happy holidaying!
Been waiting on my refund from ease my trip since the last three months. They still have no answer. Their customer support is absolutely inefficient! NEED MY MONEY BACK.
Hi, Niskrti!
This is regarding booking ID: - EMT121763567
We regret the inconvenience caused to you. Further, we have tried calling the registered number ending with 140 but the call went unanswered. Moreover, as we have informed you previously, we are working on your concern and cross-checking with the airline regarding your refund concern, however, the same is pending from the airline's end. In addition, we will notify you once we get an update from them. Thanks!
Excellent work done by ease my trip...
I am very happy with the service...
Keep it up...
Hope to receive the same good experience and service in future as well.
Keep up the good work...!
My experience with easemytrip was very good. The refund process was fast and the customer care reps are very responsive. I would recommend easemytrip to everyone...
Honestly, the best place to get your bookings anytime, anywhere. Hassle free and the prices are almost half as cheap compared to others.
Offers are the first best thing!
I got the refund on time from easemytrip which was cancelled due to pandemic during march 2020. Refund initiated by easemytrip themself which was excellent
It is very nice app for hotel booking. Many discounts available to get best discount. Good portal for flight booking very good experience with easemytrip
Dear Sir/Ma'am Thank you very much. Keep using our app :)
One of the best app to book tickets. If any problems are occurs. There employees help us to book tickets. I specially mentioned his named mohit who help me to book tickets.
I am very happy to use this app. It's a amazing app for flights booking. And it's cheapest app for booking flights. Thanks to customer care fellows who cordinate with us in any difficulties.
They keep you hanging till 12 hours before flight taking full money with no refund policy. Complete fraud. Government authorities should act on this.
Hi,
We request you kindly share your booking/contact details via +918929416196, so we can assist you in the best possible manner.
Thanks!
First was offered discount of convinience fee when booked, now my ticket was cancelled with airlines and they granted full refund, Now Ease my trip claimed that there will be deduction of convinience fee, and not ready to issue a GST invoice as well for the convinience fee, after having an argument, when next day I called for refund, they now levied a new deductible charge termed as service fee of 400 over and above convinience fee, I MEAN SERVICE FEE FOR WHAT? EVERY DAY YOU CALL A NEW DEDUCTION IS LEVIED! NO GST INVOICE ISSUED FOR CONVINIENCE FEE WHICH THEY CLAIMING, IF IT WAS REALLY A CONVINIENCE FEE, WHERE IS THE GST DISCLOSED ON THE TAX INVOICE YOU SHARED?
Hey Aarthik,
We regret the inconvenience caused. We request you to kindly DM us your booking details at +918929416196 so that we can assist you at the earliest.
This provides the best service and have a very satisfied with the service provided by them. Am happy with the service and I highly recommend this app to everyone
Dear Mam,
We loved to hear that you liked our app and services. Happy holidaying!
Excellent services because it is easy to book your tickets with easemytrip so I recommend to book your tickets with easemytrip it is given highly discount provided to the customer.
Very easy to use.
Flight booking no convenience charge and good customer support...
Very easy to use.
Flight booking no convenience charge and good customer support
Overview
EaseMyTrip has a rating of 2.4 stars from 562 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EaseMyTrip most frequently mention customer care, flight ticket and extra money. EaseMyTrip ranks 26th among Travel Search Engine sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Amrita,
We appreciate your feedback. It is really valuable for us