DSW

DSW has great and huge collection of shoes. They have almost all brands and are at reasonable price. Quality and service is good.

I know you get what you paid for, but these shoes are kinda lame. Would you please tell me how to return it to you?

I highly recommend! Easy checkout!
Good attitude to the customers and very patient and helpful managers
I am satisfied with my purchases

I had bought the wrong size shoe so I went to the store for a return. The store did not have my size so they were going to have it mailed to me. The women said she had to do the purchase before the return and frankly I don't care what order it's done it. She then proceeded to double charge me for my order where I had to have her get the manager. That part was annoying but not what I was mad about. When receiving my item in the mail it not only came in a destroyed box it was the wrong shoes. When I reach out to customer services I chatted with an agent that states someone will call me at 12:30pm. I waited all day for a call, until 4:30pm when I decided to try to call them back again (I called earlier but they don't open until 9am). During this call I spoke with a manager I explained that I was leaving for vacation and ordered them with enough time that I should have had them. She then made it seem like she was going to do me a favor to expedite my order when I should have recieved the correct shoes in the first place. She then gave me the option to bring the wrong shoes to the nearest DSW which from me is about 20 minutes or I can package it up and do a return. I do see why I have to go through all this trouble when all they did was mess things up from the beginning. I don't think it's right for them to make it seem like they are doing you a favor sending you the item that you ordered. Terrible customer service. Leaving your customers just as aggravated if not more from the no help from the managers. Clearly from the cashiers, to the packers to the managers everyone needs retraining on how to do their job.

I want to recommend this online store for your shopping, for me here everything is as I have long been looking for, fast, reliable and comfortable

A great place if you are looking for good and quality clothes and shoes, huge selection and easy to use website

Your rate is average but I'll put you five stars because my wife liked your shoes, she wears them almost daily and she is satisfied

I'm a totally DSW fan. I love there boots, sneakers and there shoe clearance is tremendous. I love DSW! It's my go to source for shoes.

The order experience was very efficient and the product, including the custom logo, were both excellent. Definitely recommend.