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Pamela G.

2 Level 2 Contributor
  • 8 Reviews
  • 29 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Computers & Technology, Baby & Kids

Member since March 2019

  • Reviews

    8

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    245

Review Distribution

8 Reviews by Pamela

4/16/21

Zulily is a great site to shop on for everyday use items. The prices are up to 85% off the regular price. I've gotten top name brand products from purses, clothing, to kitchen items, etc at a great price. Yes, some Items I weren't too satisfied with, but that's just consumer risk shopping online. However, their customer service dept was very helpful with my issues. Their shipping time is better than before also. It use to take weeks before receiving your items. Now some items can ship out quickly, as long as you see the rocket symbol next to it. Their app is convient and give you notification of new items for that day. Items use to only be available for three days, but now most are available beyond that. Good company

4/16/21

I've been a customer off an on with DirecTV for years. I recently went back after cancelling my services, due to cutbacks on the job. I had to pay $199 upfront, because of my credit report... ok, no problem. Depending on your credit determines if or how much you have to pay upfront, before you can get tv services with them. I paid it on 1/4/21. My next bill was due on 1/30/21, which was paid on time and has been every month since.
I got an email from them on 4/13/21 stating my next bill was $199 more than usual. I called to see what was going on. The first rep stated that it was a credit charge for receiving services. I told him that it was paid upfront in Jan before my services was activated. After he took some time to go over my acct, he returned only to say the exact same thing. I requested to speak with a supervisor or manager and told him that I didn't want a call back, I needed to speak to them now. Once I explained to the manager what was going on, he looked at my acct, and agreed with me. He said it just magically appeared and I told him, just like it magically appeared, it should magically disappear. So, after it took 3 dropped calls on their in, speaking to five different reps, two hours trying to get it resolved...
I was finally able to speak with someone who knew how to resolve the issue and get it removed. He open a claim for me to have it removed and said it would take 7 days to process.
DirecTV's billing dept isn't accurate. I've had similar issues in the past with them. At times I've had my bill go up without notice and had to call to get it resolved. I like their tv services, but their billing dept is a huge headache at times. I highly recommend that people keep their receipts and look over their bill throughly. Especially since already paid transactions just "magically appear" on your statement.

Tip for consumers:
Always keep your receipts and check your bill throughly.

Products used:
TV services

2/12/21

I ordered two 4 inch potted Philodendron Micans last Summer, after being on the wait list. The pic that's being advertised is lushful & healthy looking. However, that's not what I got. It took close to 4 weeks before I even received my order. When I finally got them, they were itty bitty looking sprouts, barely rooted. I allowed them to acclimate for a few days to my home. I repotted them together, praying that they'll take root. After some time, I notice some tiny new growth. It's been several months now and the leaves and new growth are still tiny. To say I'm disappointed is a huge understatement. I'm invested now, so I'm hoping this Spring, after fertilizing them again, they'll do a lot better. Pistilnursery asked for a review after a couple days. I don't give a review until I've had a product or item for sometime. In order to make sure it's what it's suppose to be. I gave a review a week or so ago, but they didn't post it. Most reviews you see on their site is 5 stars, yeah ok. After the amount of time I waited for this plant, the amount of time it took to receive it, and the condition of the plant... I won't be ordering from here again. This is my experience and honest opinion.

7/9/20

I've bought from Amazon for years. Most of my experience is good. However, I've notice that any review pertaining to my shipping experience or damaged items aren't being posted on their site. The email claims "the review wasn't in their policy guidline". Which isn't true at all. There's no profanity, no direspect towards the company, or any of the sort. They want you to go to a seperate section to discuss any shipping problems. Yet, when I do, I can't access it. All of my positive reviews are quickly published, but my negative reviews aren't. Consumers should know what type of companies they are dealing with and if they're getting a value for their hard earned money. Playing pick and choose between reviews isn't fair to consumers. It's my honest opinion, about bad shipping, damaged goods, poor quality materials, etc. I mean, that's what they ask for, so why play hide and seek. Truth is truth, rather good or bad. My last order, one of my items was broken into pieces. Don't know if it was from packing or shipping, but it was broke. Customer service was great, in helping me get my money back quickly. But, Amazon wouldn't post my review at all. Facts are facts...

5/9/20

I've purchased several house plants from here and they are beautiful, affordable, and free shipping. However, my last order was cancelled and I requested a refund, because the plant sold out. Ok, no problem, or so I thought. After checking my bank account for several days, no refund deposit showed up. I contacted them thru email and ask "when can I expect my refund"?. They emailed me back to say " it was issued 5/4/20 and removed from their account. That I should contact my bank about the transaction, being released, etc". I did just that, but no refund deposit from Planterina was ever deposited back into my account. My bank and I went thru my history, no pending transaction was showing up, nothing. The transaction showing was when they were paid on April 29,2020. Emailed them back, but got the same response over and over again. I never received my refund and probably never will. Planterina doesn't have a physical address online nor on their site. With that being, there isn't anyway to file a complaint with CA or BBB. Talk about convenient for them huh. I'm very disappointed that this has happened. You take a chance when ordering online, I know. It only takes one time for me to get burn. Never will I ever buy from this Nursery again. Update... After posting my review I received my refund. STILL, customers be aware just in case. I still feel the same a far as doing business with them. Especially, since all three plants died eventually.

Tip for consumers:
Terrible refund service from my experience. Be aware.

Products used:
House plants

DSW
12/16/19

If you're looking for some affordable, stylish, and unique shoes, then check out DSW. I ordered three pair of sandals at a great price, plus I received free shipping. They are gorgeous! I've gotten loads of compliments on them. What I love most is that the styles I ordered aren't found in stores near me. Uniqueness is a plus for me. They send me discounts and coupons as well. The ONLY con is that the shipping takes a little longer than most I've ordered from to get here.

12/15/19

First, let me say that this review is base on my experience with Crickets customer service ability to solve my/our terrible signal issues.
My family upgraded our phones and plans back in November. We got the four phones plans for $100, as well new phones. Hot spot, unlimited data, etc... ok. Our signal was strong with our old phones, but since day one of "upgrading" to our new phones it has been horrible. We have called more than three times about this issue. Several different reps has tried multiple techniques to help us, we were told "the tower that we were getting our signal from was malfunctioning", told "they switched us to another tower that would get our signal strength back", told "to cut our phones off/restart, and they would call back in five minutes". Neither of them EVER called us back.
Calling or going to the stores is no help at all either. Now we're stuck with this extremely poor signal. Cricket Wireless was the best in our rural area that actually provide us with a strong signal. That's why we switched from our previous provider. But as of a few weeks ago they are just as terrible as the rest we've tried.
You know the name fits them well, because ALL we hear is Crickets when trying to use our services.

3/1/19

I called to check on my return status, spoke with customer service, she kept repeating what she saw in her system, I'm telling her what the USP service is showing in there system, that my package had been delivered on Feb 27,2019@ 10:51 am, she couldn't answer any of my questions and continue to repeat herself about what she see on her end. So, I asked to speak to a supervisor or manager, she refused me three times, became rude and when I told her I was going to file a complaint about her services/lack there of, she completely stopped talking, just silence. She didn't hang up because the time was still adding up. I hung up called right back, told the rep what had happened, she quickly looked my info up and told me my refund was being process and it will be added within two weeks. At first I was told it wasn't showing up as returned in their system, but a minute later it's being process. Yeah, I bet it is now. Terrible shipping method, took too long to receive my orders, rude, unprofessional customer service (some, not all). They will never get my money again

Pamela Has Earned 29 Votes

Pamela G.'s review of Planterina earned 11 Very Helpful votes

Pamela G.'s review of Dr. Leonard's earned 9 Very Helpful votes

Pamela G.'s review of DSW earned 8 Very Helpful votes

Pamela G.'s review of Amazon earned a Very Helpful vote

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