DressWE

Don't do it! Any positive review should be ignored.
I thought I'd be okay because I ordered through PayPal and thought I'd be able to dispute it.
They start by asking you to email if there is a problem but they do not acknowledge it.
I started the dispute through PayPal and that got them to respond. Then they asked for pictures which I sent but when I followed up (through PayPal again) they said they didn't get them. Finally they said that they decided to refund my money so when the PayPal time limit was expiring to escalate the dispute I didn't do it. Dresswe kept dragging their heels and I was finally able to gwt them to agree to a 60% refund. It should have been a 100% refund but they did not acknowledge my immediate request to return the dresses.
So, I accepted their 60% offer and then had to pay $50 to ship the dresses back to them. Even after they said they issued the refund through PayPal - they did not. I had to remind them again. I spent immeasurable hours trying to get satisfaction and it is not worth the aggravation. Recourse options are limited because they are out of the country,
It was an awful experience, the dresses were not even close to being what they pictured.
Do not order from them. Do NOT do it.

I rate this website 5/5 and 100%, I am a VERY HAPPY CUSTOMER.

I ordered my dress and paid for expedited shipping as I needed my dress asap and Yumi from service desk was always prompt in replying to my emails and questions and ensuring I was looked after. She responded right up to the moment my dress arrived to ensure I didn't stress and that there service to me was met EXCEPTIONAL CUSTOMER SERVICE.

THE DRESS there is no words to the BEAUTY AND ELEGANCE of my dress, the detail was exquisite and the dress was just Cinderella bought to life, EVERYONE complimented on my dress and how beautiful it was... I HIGHLY RECOMMEND this website and I will for sure be ordering my clothes from DRESS WE, THANKYOU AGAIN FOR MAKING MY WEEKEND!

I received & tried on my dirty wedding dress. I have contacted customer service twice & complaints department once now, with no reply.the dress had marks on it.the beading was not sewn on correctly, it was falling off, crooked, half of it is missing & broken & it is the main centre piece of the dress.the sleeves are sewn at different points on either side, so they don't even match up, they also have used the end of the roll so the holes from the end of the material are showing on the sleeves & on the hem.the sleeves are cut crooked as is the hem, it is all jagged & it's not even sewn together, it's falling apart.it arrived well before it was due, so it's either been a rush job, or it's been a return, that has been worn, as it shouldn't be dirty.it also had hair on the inside. I paid extra for it as it wasn't in stock, so it somehow got in very, very quickly. I have sent pictures with my email & requested a refund, once again with no reply.not good enough. Absolutely disgusted. I want my money back, as I have to buy another dress.not happy!

I order a dress for daughter prom may15 I ordered it in Feb. When it finally got to me a month later it wasn't the dress on the website sent them pics of the dress on the website an pics of the mess they sent me they told me it was the same dress it was wonderful I should keep it it wasn't the same color I order my child cried for days an didn't want to go to her prom but I did find her a new dress an it wonderful thanx to Deju luv y'all please don't buy anything from dresswe an they are in China

This company is such a pleasure to work with. I contacted them with my very close date for the event to order a red wedding dress I saw on their website. They said they could do it and THEY DID! It was off the shoulder and I asked them to make the sleeves go to the elbow-THEY DID- the sleeves are beautiful. The company made it to my exact measurements, contacted me with anything they weren't sure about and contacted me to double check my requests. They even added an American style bustle loop and button on the back that I mentioned but didn't require. Yay! The dress arrived A FULL WEEK ahead of my deadline. It's a PERFECT fit and it's gorgeous! The satin skirt that lines the dress is a solid, top quality fabric as are all the materials on the dress. I was surprised at the the quality of the fabrics and construction of the dress considering the extremely good price. I would order from them again without worries. Because of my close date I did get the faster delivery option and it really was fast. I LOVE my dress!

Hello, hope you can help me as I am in distress here. I placed my order and made payment on 14 November 2014, order number *******. I have not received my order yet, I reside in Pretoria, South Africa. I have been communicating with Susan back and forward with no joy. Susan tells me that my parcel has arrived in South Africa, it's because the
Post Office was on strike here in South Africa, I contact the Post Office here and give them the Tracking number RK*******CN, Post Office tells me the parcel is not in South Africa yet. It's got to the point that I am communicating with 5 people in the Post Office. I received an e-mail from Susan on the 21 January 2015 mentioning that DRESSWE Logistic department is check where the parcel is, I must please be patience and contact back within 7 days. I sent an e-mail back to Susan wanting to find out why must I wait 7 days for Logistic to trace my parcel and my patience is running out. Today 23 January 2015 I receive an e-mail from Susan mentioning my parcel is still in normal transit! What now? I still don't know in which country are the shoes in normal transit. Has the shoes been sent already? My goodness, I have been driving everyone crazy here and now she tells me the shoes are still in normal transit. Please can you help me with where exactly are my shoes? There are so many clothes which I love from DRESSWE but if takes this long to get to me and the hassle it has created, is it worth it?