I would like to know where my order is and a phone call from them to find out what is going on? My phone number is 1-231-203-1984. Her prom is tomorrow and I need to know if we need to replace the dress or if it going to be here?
Asked by Laurie G. on 4/24/2015
4 Answers
Debra P.4/24/2015
Unfortunately, I would replace the dress today. I ordered a few dresses two months before prom, and received only one, and the quality was low. I hit a brick wall trying to communicate with 'Susan' in China. And, if you do receive it late, it is difficult and expensive to return it. Good Luck.
Halina M.4/24/2015
Laurie G, replace the dress, keep pushing for a refund. If they send the dress, you will have paid a costly shipping fee, not refundable, then if you need to send it back, you will pay another fee, also not refundable. I hate to tell you, this company is not at all reliable even if there are some satisfied customers.
Kathy J.4/24/2015
I would tell them to stop, and request a full refund NOW! Before it goes any further. I had that chance, and didn't and have regretted it ever since.
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