A wonderful design which I had made to measure for no extra charge. It fitted me perfectly in all the right places; the material was excellent and all the seams and other sewing was top class. I have now had 3 dresses from this site including my wedding dress and they were all excellent. Everything arrived on time. All my queries were dealt with promptly. I cannot think of a single criticism.
Jean
Today I received my Wedding Gown! && I'm blistering with blush! I love it! I was so scared of the whole ordering over the net! But you guys made me feel safe! This dress is Classy, Sexy, and Elegant all in one! And I'm so excited to wear it! I bought it in white and it's just top notch QUALITY! Thank you so much.
The dress arrived on time folded neatly in it's dust bag. It fit beautifully and the quality was as expected.The dress looks like the same with the picture. I' m so excited and satisfied with what they have make. I highly recommend this vendor. I tried on dresses ranging from $1,500 - $12,000 and this dress was on par with those overpriced boutique styles.
Beware of their return policy on reduced items (which seems about half of all they offer at the least) We made a mistake on the color of the dress and tried to return it, switch it out or negotiate a credit in exchange for the right color but they argue that the dresses are tailored to size and color (we bought the standard size by the way!) and basically shut you down with the policy argument that a wrong color is not their problem. In our experience choosing a different color from what is displayed on their website is very tricky and you're pretty much left on your own devices to try to figure it out. They do offer color swatches but you have to order those separately and in advance. I would refrain from placing an order with them especially if you are not sure about the color! It is not worth the investment at such prices as there are better alternatives with the same basic quality.
This company is so dodgy. I cancelled my order within 4 hours after I made an online purchase. Its coming 2 months and I have yet to receive any refund from them. Contacted many times and all I got from them is lip service.
I'm so glad I took a chance and ordered this dress! I am super impressed with the style and quality. I requested custom off-the-shoulder sleeves be added and they were able to do exactly what I wanted. :) The dress was made to the measurements I gave them. I wore this dress for an anniversary bridal photo shoot and it was PERFECT! Definitely recommend this one! It's an amazing dress for a great price.
Dress for the price is excellent! Ordered custom size. The customer service, responded quickly. Sits perfectly! Dress average splendor, flowers and beadings great. Not strong smell. Everything looks very nice! Made it customized, can not go wrong. The site and the dress I recommend ;)
This my first bad experience with an internetshop. I had to pay taxes, the product was really bad; size did not fit. I ordered XL, but my five-year old had trouble to fit it. The materials used were terrible. I wanted it to return, but they didn't want their own stuff back. They know it's bad. They said they would refund it. I got only 33% back and from the taxes I got nothing back.
Do not buy your bridesmaid dress here. It did not fit my girl that was going to wear it and i told them that and they make it to be my fault, when i asked for a return and get my money back they said they would give me $12.00 back to a $115.00 dress that they got the size and color of the dress wrong.
My dress was nothing alike I faught for a refund but tney refused. It was a wedding dress so absolutely guttered cheap lack of lace so being cheap they replaced lace with white skirt white changed the entire look of dress. Dont buy one unless you have money to waste. Id love to put a pic up so you all can have a good laugh at my expense...
I had a few inquiries about the quality of the dress I wanted to buy, the delay until reception and their return/exchange policy that had some weird elements in it. So I contacted the customer service, but they left me really frustrated as they avoided to answer all of my questions, simply telling me that they've been around for a while and "Please feel free to purchase from us." When I pointed out that none of my inquiries had been answered, I received this answer: "We are sorry for the situation. Here if you have any concern, please let us know." Made me wonder if they even read my e-mail. I cancelled my order since I was disappointed in the way they took care of their customers.
My first online shopping experience was buying an Allure gown with New York dress and it was great. I discovered Dressilyme site and was so excited to see such a selection of top brand dresses at a fraction of the price. I discovered why the prices were so low as soon as my dress arrived. It was a cheap rip off that was nothing like the real thing. I just wish I'd read reviews before ordering. Customer service? What customer service? They took my money and didn't want to know. It makes me question any 5 star reviews here. Are they real or are they also fakes? If you want to avoid a disaster like I experienced, stay well away from Dressilyme.
If I could give ZERO stars I would. These positive reviews must be written by someone that works for them, many are in the same awkward English their customer service rep Teddy writes in. I ordered a bridesmaids dress for a wedding. The dress that came was NOT what was advertised at all! The bodice was different, neckline different, lace completely different. I was told it "a beautiful dress, you look so pretty in it". I'm sure someone worked hard making it, but since it was NOT what was advertised on their site, the bride didn't want us wearing them. They offered me a $5 off coupon for my next purchase. Right, like that's going to happen. Back and forth emails, now my offer is $10 back. It cost $114 and I won't be able to wear it to anything, let alone the wedding. Should of just gone to David's Bridal in the first place. Horrible, they are liars, stay away!
Terrible business. Just stay away from them. I guess they can't fulfill the orders so they take your money and waste time by asking questions that are apparently none of their business. They ask questions like who is going to wear the clothes, what occasions, etc. Very unprofessional. I assure you will prefer to spend more money on other websites than this terrible business.
My order arrived too late and dresses were 2-3 times too small. I have been in conversations with their customer service for over 2 months and they keep begging me to keep the dresses and not dispute the payment with my credit company. I'm sending them back anyway and contacting our state consumer department. Stay away. It's a ripe off!
I ordered my prom dress from here. It sucked me in when I saw that you could pick any color you wanted and you could enter in your measurements and they'll make it to your size. Let's just say it took AGES to come in. About 1 1/2 months. But when it came in, I was so impressed. I paid $150 for it, so I didn't have my standards to high for the quality of it. It's not fabulous, but the dress fits PERFECT and looks exactly like the picture and color I chose. A few bearings are coming off after I've tried it on a couple times, but it's not a big deal since they give you extras. Super impressed. Only gave a 4 star rating because shipping was terrible
Please read the exchange and return section on their site... they tell you that your monitor might be the reason you don't get the color you ordered. We ordered Wine; we got pink. And they will not let you returned it without a return authorization number... which they will never give to you. If it doesn't fit... they have an excuse for that too. Either way you are stuck with a dress you will never wear!
I've never reviewed anything online, but I wanted to save other buyers from this company.
I am actually surprised by so many negative comments here. I was hesitant to make a purchase at first and kept looking through various wedding dress websites, but I chose dressilyme because a lot of the customers actually posted pictures of themselves in these wedding dresses and many had their personal measurements posted too, so I used that as reference when selecting sizes.The shipment came a lot faster than I had expected, to be honest. And I received all items (my wedding dress and 2 occasion dresses) ordered. And I took the site's measurements into consideration and all of the dresses items fit me quite well. I'm on the petite and tall size, so the hem of the wedding dress just right on me. All in all, I had a good first purchase, no matter how nervous I was to begin with. I'll definitely order with them again. Though shipping can be expensive!
I don't know where to start! The dress is not even close to its picture! The buttons on the back don't have any loop. The top layer which was supposed to be lace is a net that I never even use it as curtain! The front side of the dress has extra fabric which is like they put it there to fit a big stomach! It is disgusting when the quality is so poor and asked for refund they refused to do so and whenever I put 1 star review on the page they simply remove it! I feel like a fool to trust all those positive reviews on their website! I just want to do whatever is in my power to prevent other people to go into their trap.
I bought a custom fit dress from dressilyme for my sisters wedding. The dress came and first of all doesn't look at all like the picture. Second the "custom fit" is totally off! The sleeves are too big, the back is way too wide and gives me wings in the back, there were a few seams that came ripped and it came delivered rolled up in a plastic bag! I took it to a tailor and they said the fit is such a mess it would cost $150 to fix! Well I only paid $160 for the dress! I've been emailing with their customer service for 2 weeks now and they have been AWFUL! Giving me the run around saying they will give me $10 for the alterations because it's an easy fix. They refuse to take it back and refuse to give me a refund. Basically they ruined my sisters wedding. This is honestly the WORST experience ever! DO NOT BUY FROM HERE! It's a nightmare!
Answer: No, you can't trust them. They will gladly take your money without giving you a quality product.
Answer: I believe this company DrssilyMe also use different company names but unfortunately it is the same company from CHINA once they get your money your screwed as their customer service say sorry and lie with many falsities.
Answer: Hello, there are some customers who bought this dress and shared their reviews on this dress at: http://www.dressilyme.com/p-glamorous-tulle-bateau-neckline-natural-waistline-mermaid-wedding-dress-with-lace-appliques-50860.html Sorry that there are no photos yet, but I do find a similar dress which has picture that wear by our customers, you can find the real photo at http://www.dressilyme.com/p-alluring-tulle-satin-bateau-neckline-natural-waistline-mermaid-wedding-dress-42789.html Hope it helps
Answer: It is totally different. I order a custom dress, sent in my measurements and yet the dress did not fit. The color and style were also different and no refund, just excuses and unhelpful suggestions.
Answer: Do not use this company! Colors are very different! And they will not refund!
Answer: The dress they made for me is perfect, my daugter and me all love it.
DressilyMe has a rating of 3.8 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressilyMe most frequently mention custom measurements, good quality and big day. DressilyMe ranks 1966th among Women's Clothing sites.
Hi Marya, could you please send your order number and problem to us? So that we can help to check and offer support for you. Sometimes, some customers may buy several dresses with different sizes, so our customers want to make sure if the sizes are right before they process the order. They did this in order to make sure the dresses will be made with the right size. Hope you understand. Thank you.