I ordered a red dress with beading on top for my year 12 formal! I got the dress and it was orange, the beading was horrible and ugly it was nothing like the image they had on their website. I contacted them and asked fr a full refund I even showed pictures of how awful the dress looks. They refused to give me a refund, I have asked for a refund about 7 times and they refuse to give me a refund. The dress is awful and I paid so much money for it. I told them I would contact my bank if they don't give me a FULL refund they preceded to beg me not to contact my bank.
Poor quality dress and horrible customer service! Such a scam they should get closed down this is not acceptable they steal money from people and then refuse to give it back when you ask for it. Be careful don't do what I did.
My dress arrived on time and was the right size for me which was great! They attempted to replicate a picture of a dress and claim that it was the same. I got what I paid for but I was a little disappointed that the company just makes knock off dresses. I was rather lucky because the dress looks fine on me and the gems are good quality but the straps and seams are a little questionable. The link to the dress is http://www.dressilyme.com/p-chic-tulle-spaghetti-straps-neckline-floor-length-mermaid-prom-dress-*******.html
I ordered my dress 2 months ago. When I was informed that it might be a longer shipping time, I contacted the company. I was told that the dress was almost completed already and that they were going to rush it for me. I was told if I cancelled it at that time, I would only get $10 back. I figured I would sell my dress when it came but now at 2 months, it is prom and I don't have my dress. When we contacted the company, we were told the dress was just finishing and is ready to ship. I wish I could comment on how the dress looks but I will not be in the US for much longer to even get the dress.
I bought the dress for my summer wedding in Aug. I always worry about buying dress from the online, while I have no much time to go shopping and try again and again. When I saw this dress on the site, I thought the design of the dress may fit me. Because we are a family of ample-bosomed women, and as such we always needed to buy the larger size even though not needed otherwise. The shipping was smooth and indeed, the dress does fit me very well and make my figure looking good. The raised waistline can ignore my tummy and the added train from the back also forgive my hips. The only complaint is that the dress is long for me, I need to do some alteration, Overall, it is gorgeous dress and gorgeous on me.
Received the wedding dress. It is the wrong color completely it's pink it was supposed to be Ivory. It is also too small. The material is horribly cheap it has snags and has different types of material on the dress. They refused to send a refund.
Awful. The material was rough and itchy. I ordered this dress 3 sizes bigger then I normally wear, I wear, and it came at least 5 sizes too small. The company is in China and they make the refund process ridiculously hard. I will never order from this company again and if you are reading this, do not order this or anything from this comoany, you will be so disappointed and be lucky to get a refund from them.
Do not buy from this website! Like you, I did my research and thought I'd try buying my wedding dress online!
I wish I listened to the negative reviews and not the positive ones! I hope you listen to me so you to do not get disappointed
The dress I ordered did not look anything like the picture.
I wanted a few alterations and emailed them if it were possible, they said to write it in the comments and I did.
My dress arrived earlier than expected and then my face dropped with disappointment when I saw it. They got the colour wrong and it looked cheap.
When I told them they got the colour wrong and said they were sorry and could offer a 5% refund ($10). And if I wanted a new one I would still have to pay money for it. After going back and forth, I only ended up getting a 10% refund.
Honestly, unless you are very desperate I suggest buying from a shop.
Unhappy costumer
I searched and searched reviews for soooo long before actually ordering. The dress I wanted retails at 3000-4000 euros, on dressilyme it was £190! And that includes custom measurements as well.
The customer service was great, I had a few requests and wanted some changes to the dress. I knew that it wouldnt be exactly the same as they replicate the photo. But WOW, the quality and detail is great.
It came securely boxed and wrapped up, the dress is inside out when it arrives.
Please don't worry about buying from this site, it is totally safe and they put a lot of effort into the dresses they make. I am now going to buy the after party dress from here.
I am so happy. Dress from dressilyme is beautiful. It was just like what i saw on the website. I felt like a queen on my wedding day. I have dress without petticoat on the picture, but dress with petticout is fabulous. Choose dressilyme if you are having a budget wedding. They are sweet enough to hear what you wanted. :)
Bought two dresses in February, hone they arrived in March the quality was shocking. On top of all the size wasn't true but smaller. They refused to refund me and advised to go to local tailors. After I explained that the taylor can't make the dress bigger and send all photos with tape measure showing the res sis too small they ignored me. Then O filed complain with the bank, however they ignored them too and as I don't have PPI I couldn't get my £200 back! Absolute SCAM! If you order from them pay via Pay Pal and they will give your money back in case you aren't happy (and you won; t be, believe me!).
My daughter ordered a dress for her prom from this site. The dress is beatifully made but the embellishments /beading is off. The beading on the neck line is nice but the rise in the waistline beading is off center and doesn't look right. Three different people have looked at it. The company insists it's OK even after sending pictures. It also has a stain on it, they insist is must be customes. But the packaging was not taped, so it was not opened. There solution was to take it somewhere to get the beading fixed, which would cost more than the dress it's self. They offered a 10% discount as if I would purchase again.
Received a dress that wasn't like the picture online at all! I asked for a refund and he asked for a picture of me in the dress (my profile picture) and link below shows the original picture.
http://www.dressilyme.com/p-marvelous-lace-taffeta-jewel-neckline-ruffled-mermaid-evening-dresses-with-long-sleeves-*******.html... i sent it to this "teddy" customer service guy and he said how i should keep it because i looked beautiful in it. I didn't. It looked horrible! Cheaply made, not what i ordered. He then offered me a $15 refund. I paid $300 for the dress! He then ignored my emails after that after I told him i wasn't happy with a $15 refund! Total scam. I privately Facebook messaged the company about this issue only to be told to be blocked from messaging them on Facebook... i only hope people see this before they buy from them! STAY AWAY!
I was excited to find what I thought to be a simple taffeta dress for my sons wedding. I normally wear a size 10 or 12. I ordered a size 16 based on the size chart. I waited almost a month to receive the dress which was fine. However, the dress is too small and the material is horrible. It is thick and padded. It looks and feels like ski bibbs.
I have sent emails trying to find out how to return the dress, but I have not had a response. I originally thought if they would not accept returns, I would take it to a consignment shop but I don't think anyone would want this dress.
Do yourself a favor and do not purchase from dressilyme.
I just want to say, finally received the balance of my order which I made for my daughter. It took over 3 months to receive. What was viewed on Dressily site and what I got was completely different. Quality, in swim suits, dress, shorts, all resemble that of swap meet POOR. You only get one chance with me, I will NEVER order from this site again.
Donating the order to GOODWILL!
I used a credit card to place my order. First they told me to send a copy of my Passport and the credit card front and back WTF! Told them NO, if they were a reputable company, they would not need it and I accused them of being a scammer company. Then they sent me a "bank required" form to sign and send back with a copy of my credit card. They said MY Bank is requiring that I fill out the authorization form. If my bank required it, they would have contacted me, not the SCAM of a company. Awful Experience, last email to them is to cancel my order, because their payment process is to complicated and I am not comfortable with it.
It smelled so bad I couldn't get the smell out. It was like that Jerry Seinfeld episode with the stinky car. It also had a bug and some sort of nest in it. I had to throw it out.
I actually feel bad for the employees who have to be around that kind of smell. But I feel like I had to share my experience.
I just got my wedding dress today from dressilyme and I absolutely love it I can't believe that my dress look so beautiful amazing work dressily I will make sure to tell all of my friends about this website thank you so much
Oh man I wish I would have listened to my gut. I don't lie and never have I been cheated on the internet until now! I have picture, emails and proof they are scammers. Please don't buy anything they sell. Yes its from China and its cheap af! My dress looked like it was made in 2 days everything is falling off and its a cheap representation of the dress i tried on in the store. Luckily i found a bridal store and bought my dress however they have been rude and want to give me a stupid coupon with the code JUNE20 like that make a diffrence 20$ for cheap material. 275$ GONE smh how do they do this to brides? No shame
I have been sucked in twice by this Company, what most people DO NOT know is this company keeps registering under different names. They are also trading under * as well. They advertise making out they are an American company, wish is misleading, they will not do returns, most of the items are of cheap quality. If I knew they were based in Hong I would not have purchased any items. My items were to small, I notified the company through their return section. I was told, due to the expense of sending the items back, I was to keep them and with my next purchase the would give me 20% the item. I refused their offer, I was then told they would give me a refund but only if it was their fault. They now do not answer my emails. BUY AT YOUR OWN RISK!
*Redacted by admin
Hi Paula. Please leave your review in the right place. We have nothing to do with Shelink. In fact, this is the first time we hear about this company. Also, we are located in HongKong. Users can find our company address in the About Us page at http://www.dressilyme.com/help/helpdetails-44-4.html. This is public information that everyone can find it on our website. And we never said that we're an American company. Thank you.
Buying from dressilyme was a huge mistake. I know the dresses are 'replica' dress but one would expect it to at least be close to the image shown on the website, it wasn't. First of all I ordered the dress in ivory what I got was a VERY white dress. The 'satin sash belt' is a piece of 2inch onesides white ribbon that was probably purchased at the local craft store with the ends not even cut cleanly then obviously heated to stop from fraying. The cap sleeves are not cap sleeves at all but instead just wide straps of mismatched lace. The lace appliques are pieces of left over lace terrible cut and stuck into the dress. I have sent them an email with my concerns but have yet to hear back from them. If you have very low expectations that you will receive a dress that even closely resembles the image then it's a great deal, but if you want the dress or at least something similar to what is pictured stay away from this website.
Answer: No, you can't trust them. They will gladly take your money without giving you a quality product.
Answer: I believe this company DrssilyMe also use different company names but unfortunately it is the same company from CHINA once they get your money your screwed as their customer service say sorry and lie with many falsities.
Answer: Hello, there are some customers who bought this dress and shared their reviews on this dress at: http://www.dressilyme.com/p-glamorous-tulle-bateau-neckline-natural-waistline-mermaid-wedding-dress-with-lace-appliques-50860.html Sorry that there are no photos yet, but I do find a similar dress which has picture that wear by our customers, you can find the real photo at http://www.dressilyme.com/p-alluring-tulle-satin-bateau-neckline-natural-waistline-mermaid-wedding-dress-42789.html Hope it helps
Answer: It is totally different. I order a custom dress, sent in my measurements and yet the dress did not fit. The color and style were also different and no refund, just excuses and unhelpful suggestions.
Answer: Do not use this company! Colors are very different! And they will not refund!
Answer: The dress they made for me is perfect, my daugter and me all love it.
DressilyMe has a rating of 3.8 stars from 146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressilyMe most frequently mention custom measurements, good quality and big day. DressilyMe ranks 1966th among Women's Clothing sites.
Hi Eduarda, sorry that you are not satisfied with our products and customer service. Could you please provide your order number to us? We will check your order and ask our customer service manager to deal with it.