doTERRA

I have been involved in MLM companies since the mid 90s and I can honestly say that this company is the WORST in helping distributors when a problem arises. Two years ago this billion dollar company BOUNCED a $900 check to my fiancé who has brain cancer and was having problems and it was due to THE COMPANY having a computer glitch. It bounced payments in her account and then they tried to cover it all up by buying her off with points.
I should have gone to the media then. Now…two and a half years later and two brain surgeries later, because of a price change on a loyalty order that is automatic. She missed her bonus by 3points. 3 points! Granted this is her issue that it wasn't checked, EXCEPT I CALLED IN AND PAOD FOR THE ORDER AND WAS TOLD SHE HAD MET HER GOALS AND NO WORRIES! As I am currently on hold for the 11th day in a row to fix this situation they are now telling me "another week" because they didn't process the payment to her in time. I mean…hello. Billion dollar company can't cut a $900 check for a mistake. Have to wait weeks because of their "system". I own a global company and if one of my employees have an issue…cut a check or I'll transfer money immediately to fix a problem for them. Not put them off for weeks, literally ruining Them in a time of need. Thanks for caring DoTerra! Thank GOD it's not me associated with you. I can't stand the garbage you spew in the name of caring about people. You don't care at ALL!

AVOID THIS COMPANY AT ALL COSTS!