Their products are the best on the market. Any time Ive ever had ANY sort of issue customer service goes out of their way to remedy it. Once they even replaced a stolen package from my porch at no charge
I had to speak to the representative named Alicia. She was short and rude through a text. When you have an experience like this, it makes you wonder. I will be taking my business elsewhere. I have been a loyal customer and advocate since 2016.
Go figure, this company and it's products are promoted by a Dr Paul O'Neill. I saw Dr O Neill at a cancer center in Corvallis Oregon. He was a incompetent locum from out of state. I have not been able to varify he even attended medical school. He did the wrong tests and incomplete testing. My info was not entered into the system. Everything he did was incomplete work. Not a trustworthy person. I would not waste money on doTERRA. This so called Dr is associated with other shady web sites designed to take people's money and or steal their identity.
I've been using Doterra oils since the company built here in Utah County. Never had a problem with the product or the staff. I've seen a few miracles myself after using the oils — especially Deep Blue and Breathe
Joined them as a consultant, I like the products but even though they make it look as a good business it is not so. I was very disappointed when I finally understood all the rules but remained with the company. I would order one product and they send another one without explanation, customer service is not the best.
I absolutely love doterra! I am a chronic pain sufferer with fibromyalgia, this product has allowed me to cut down on meds a bit. To me that's a bonus! To the person who said they continue to get the previous months order over and over, just edit that section and you will no longer receive that order.
I have never had a problem with dōTERRA customer service, ever. I've been a member since 2017 and I've never had a bad experience with them. I love all of their products, and they actually work well for me and my family. I will say, they are higher priced than I now care to pay, so I keep my monthly orders low. I don't mind paying $25 a year for it, plus a free 15 ML of peppermint! They have a Bogo about 4 to 5 times a year, and they are usually really worth the money. Right now, I have past tense on my neck and head and my pain is gone. I will say, the scent is a little overwhelming. Other than that, I'm a dōTERRA girl.
My mother gave me the difusser and the lavanda oil because I have troubles relaxing while I'm falling asleep. My friends love the smell in my room when they come to visit me.
I have to say that is one the gifts I've ever received! I thought it wasn't going to work like any other oil but now I'm a fan haha
Causes rashes and horrible health problems.Typical pyramid scheme.an absolute horrible company.Should not be allowed to take advantage of sick people..
I signed up with doTerra a few weeks ago. It's been a horrible experience to say the least. The wellness advocate who signed me up took 35 dollars in cash from me and pocketed it. DoTerra has no record of me paying the money. To make matters worse this woman used my credit card information and placed a doTerra order under my name. DoTerra's responded with" We are sorry you are unhappy " Unhappy is NOT the word I would use. This company is a joke.
As a massage therapist I love the oils and use them daily but what really sold me is the customer service. I have had to call twice in the past four years once for receiving a wrong order and once for a lost package. Both times they were amazing and fixed the issue right away. It's always a real person who is upbeat and courteous.
I have used doTERRA for over 8 years. I haven't had any problems with them or the product. I love that I have natural remedies in my home for my children. I am seriously building my team right now and am very excited to see where I will be in a year with this company!
Yup! I am a wellness advocate for doTERRA, BUT I started out as a regular customer for the first 8 months. And can't even imagine ever being without these precious oils now! They have truly changed my life! And I would be crazy not to want to share what I have learned with the world!
The company is raping the land and have even hired a man named Hassan who is accused of being a rapist in Africa which they know about and were informed about in 2018 and they continue to support his lying and malpractice by not following through with his agreements with local villages and instead of paying them in cash as promised he gives them food which is absolutely absurd and a total downright malpractice that needs to be fixed immediately before there is no more frankincense left in the world because of them and they will forever go down as being the company that took frankincense away from the world
Most tested and most trusted. Saved my boys health issues. Never heard of essential oils but once we received the DōTERRA oil kit, it changed our life. Don't have a pediatrician anymore, and with 4 kids that says a lot.
I have been using doTERRA essential oils for 5 years now. I have an account. After reading some negative reviews I'm shocked. From their site to their customer service, I don't think they could make it any easier. I took advantage of the company's LRP and it's paid off! I guess you can't make everyone happy!
I think doTerra is a marginal company AT BEST. Their "virtual office" is impossible to use, it's your basic MLM that is very poorly structured so a customer like me just always has this little carrot dangled in front of my face the get something free, but it never happens. They do have a super cool cod water diffuser that is great... until it breaks (mine did) and they wouldn't give me free shipping or a discount on the diffuser... so I think I am done buying from doTerra. I just think the company is poorly run and I have a better (non commercial guy) way to buy essential oils.
I was charged for products I did not order. Please know do terra is a multi marketing company ( it is the Amway of essential oils)
The products are overpriced and over rated. Please don't think these oils cure things; they don't. The sales rep tried to convince me the oils will cure seizures. Crazy! This is corrupt company. STAY AWAY!
I've been taking the Lifelong Vitality Pack for a couple years using my credit card. I wanted to discontinue my purchase and use my reward points. Im told I can't get into my account because my birthday doesn't jive with the date given at my sign up.? What! My address, my phone number and my credit card all match but somehow a date which could have been accidentally punched in by me or even changed by "someone" to lock me out of my account?!?... Keeps me from changing or withdrawing my order! What a way to trap costomers! This has to be illegal. I am not finished...
I've used doterra essential oils for years, but after some extensive research I did in the industry last year I realized that there are many different companies that offer high quality 100% pure therapeutic grade essential oils (not just doterra). I took a chance to try out a few different companies and found a replacement source last year that is better quality imo and I have been saving about $80 a month on the amount of oils we use in our family each month. I wouldn't recommend doterra as their MLM marketing model will require them to always overcharge for their oils.
Answer: Because people will buy doterra products, pull off the top without damaging it, remove some of the oil and replace it with something else to fill it up again to make a profit. This is not doterra approved
Answer: Scam, the use an illegale piramide scam... illegale scam
Answer: DoTERRA oils are pure and highly tested in house and by 3rd parties. And, they are very transparent about their testing results. Go to https://sourcetoyou.com to find test results on each batch of oil sold by doTERRA along with sourcing and other information. You can find the batch number stamped on the bottom of each bottle.
Answer: Geeta N, I would be glad to help you with your oil question. Please reach out.
doTERRA has a rating of 1.6 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. doTERRA ranks 507th among Vitamins & Supplements sites.