Dorm Co

I ordered (5) gray bedskirt panels (item DS-BSP-GG) only received (4). That would be my only negative with my order.

While Dormco SEEMS to offer a great solution to all there is to buy before your kids head off to college, they will end up causing you nothing but stress and money. They DO NOT offer refunds on their merchandise unless you pay for the shipping back to them. This policy includes damaged merchandise, which I learned when I received a comforter with a big hole in it. They will not bend from their "refund policy" and will give you a canned response, repeatedly, to refer to their refund policy. That is their right to do so, however, policies are not iron clad and when a customer receives damaged merchandise it should not be their financial burden to return it. Not providing shipping labels also means it will take up a chunk of your time to make the return, as well. I am not the only customer to have experienced their non-existent customer service. On their own website, they only iist positive reviews, but if you look on Amazon or on the Better Business Bureau (ignore the letter grade... it is not authentic... the BBB site clearly states that they are not Accredited by the BBB), you will see others who have experienced the same/similar issues regarding their return policy. DORMIFY is a Dormco competitor (I have nothing to do with Dormify) and they offer return shipping labels, etc. Dormify understands that parents and students will often need to return merchandise once a room is set up. Much ends up not able to be used because it couldn't work in the space, etc. What Dormify and others understand is exactly what Dormco takes advantage of by not offering a reasonable return policy. While a company has the right to have any return policy they want, as a consumer you don't need to shop there. DORMIFY has a reasonable return policy with shipping labels sent to you. BED, BATH and BEYOND offers free shipping and free returns. TARGET as well as Many legitimate AMAZON merchants. DO yourself a huge favor and stay away from DORMCO.