Doordash

Door-dash is the best ever food ordering platform. Compared to their competitors they have more restaurants listed and have better customer service. They give good offers too. I got my services fees reduced and got discount too (attached picture) Recommended

At first door dash started out to be good but their fees are so high it's not even worth ordering using their app. During the pandemic times in early 202 they said free deliveries. We didn't get $#*!. This company needs to learn to be honest and really deliver some kinda value to its users.

DoorDash delivery offers the convenience of ordering from a variety of restaurants and cuisines. The plus side is the speed of delivery, with orders often arriving within the estimated timeframe. Additionally, their app interface is user-friendly, making it easy to browse menus and place orders. However, there are drawbacks to consider. The accuracy of orders and food quality upon delivery can be inconsistent, with some orders not meeting expectations. Furthermore, customer service responsiveness can vary, with some inquiries receiving prompt attention while others face delays. Overall, while DoorDash offers convenience, improvements in order accuracy and customer service would enhance the overall experience.

My experience was good at first. Delivery on time and the food was correct. They changed their policy like overnight requiring that you have 2 credit cards on file before you can check out. This is a form of discrimination. What happens if you don't have 2 credit cards and all this time you have been using one. Then they lied when you ask for help. I texted them 3 times regarding this matter and was told an email will be sent and to this date, I have not received it. The attitude I received from the chat was like they didn't care and during this pandemic, it helped to have a good delivery service. I'm disappointed.

Used this service on three occasions. After waiting for my food for almost an hour, items were missing. The last time that I used this service, the driver only showed up with my drinks (for a $70 order plus a good tip) and never returned with the rest of my order because he delivered it to the wrong address. Will never use them again.

I am a front desk worker at Hampton inn. In Richmond KY, ******* and i watched a door dasher, after taking the food to the person who ordered, proceed to steal both a drink and a snack from our concession stands. Now unfortunately there are no correct channels to reporting such behavior directly so i am reduced to this. Nothing will be done this way obviously but there should definitely be a direct channel for this issue. She was about 5'5 heavy set young african american with short black hair and she made a delivery to hamton inn on the date of 03/13/21 at around 8:00 p.m.

I wish there was a way to rate the customers or maybe put them on our own do not deliver list. Without a tip the amount of money we get paid is crazy it ends up that I am paying to deliever someone's stuff out of the goodness of my heart. Like delivering an order 10 miles across Baltimore city for 4.00 knowing they are not gonna tip u when u get there either, if you decline the order the. Door dash punishes you and you will never get a chance at a decent order …I've made that mistake. I wish they just added 15% to everyone's bill and leaving the option to increase it so at least we making a little something especially with the cost of gas and car insu…. What's the deal with not tipping … I've never got a complaint delivered to wrong address I update the customer the whole time and never get tips I was making like 8.00 a hour on a good day I don't know how people can afford to keep doing this….

Live and work in the Rapid City area. Don't always have time to cook, but after a dozen or so issues with this I'm done. In the last three months alone: I've had two orders stolen, at least four where the main items were missing or just wrong, and several issues with drivers delivering to the wrong address.
I understand that delivering to an apartment complex, so I try to make my subtext as specific as possible to help make it as precise as possible and avoid confusion. Yet time and again, I have multiple issues with drivers just not bothering to read the delivery instructions or just being lazy and getting close and calling it good.
Tack on that every time there's an issue, support is either actively unhelpful or spends longer deflecting than it took to deliver the order. Today, I waited for nearly an hour for my order, only for it to arrive stone cold and with the wrong drink. My driver didn't even bother to read the ticket and deflected when I asked how he could get the entire thing so obviously wrong. Support was only willing to compensate for the order being cold, and only at $3 compensation. I'm done using these guys. I would never recommend them and I can't in good conscience do it here.

I ordered Pie from one place and ice cream from another. It was delivered to the wrong address. I could see them going the wrong way on the app and tried to contact them through the website but it was too late. It had already been delivered to the wrong place. So they said they would redeliver. They didn't tell me it was too late to get the pie until I saw on the app they didn't pick it up and inquired. Once again I could see on the app the driver leaving my area without coming here and contacted them again. They had again delivered it to the wrong place and though they promised me a refund and at least didn't charge me for the pie, they did charge me for the ice cream. I had to go through my credit card company to dispute the charge. Uber gives you a number you have to give to the driver to get your order, so they can't really deliver it to the wrong place. Also when you can the tell driver is lost you have a number to call them. Much better. I will never use door dash again.

They employees do what they want and DoorDash does nothing about it they steal and they don't want to own up to it. The service suck the company is trash. Employee stole my package and they did nothing about it at all. Took my $500 dollars shoes and switched it with cheap $20 dollars shoes

Don't ever buy any merchandise through DoorDash! We purchased a crib and mattress that didn't function and tried to return it. The Dasher goes into the store pays for everything at target with our credit card does not get a receipt and delivers the merchandise to us. Now come to find out target won't take it back and refund us our money because it isn't showing in their system because it was paid for with our DoorDash account. DoorDash won't give us a refund as they said they can't do that, it isn't allowed. Are you kidding me?! I am so disgusted with DoorDash and their service. I canceled my account and will never use them again. Buyers beware do not trust DoorDash!

DoorDash refused to refund my money on an order and refused to deliver the order or any future orders! To put it mildly, I'm not happy!

What happened is that DoorDash suddenly started glitching for my address and while the correct address has been submitted for my orders, they are now sending my orders to a town 25 minutes away! They also do this if I order directly from a restaurant who has chosen to use DoorDash for delivery, so this is extra inconvenient!

So not only do I have to avoid using DoorDash, I have to check with restaurants and make sure they don't use DoorDash for their deliveries. And now I have a "credit" that I can't spend. Thanks a lot DoorDash!

I've paid DoorDash five figures over the years, yet both phone calls and chats on this problem were completely useless. No one cared.

They always find a bait-and-switch way to overcharge you. It doesn't matter what payment you authorize; they'll hike up the final payment. If you complain, they'll give you a credit for a future order, which let's them scam you again. They never offer a refund.Avoid, avoid, avoid.

Wish I could give negative stars. Placed an online order for pickup, but when I got to the restaurant, they uncrumpled the receipt they had for me and then they informed me that they didn't have 90% of the food I ordered and could not fulfill the order. I left without a single item of food, but they charged me anyway. I contacted them for a refund and they informed me that the restaurant made the food, and it was picked up. WHICH IS A LIE. How can they make food they didn't have for me to pick up? They will not refund me. Scam artists. Jumping through hoops to get MY money back is ridiculous. Will not use doordash ever again.

DoorDash is a joke. It pays drivers bare minimum to put thousands of miles on their personal vehicle. I put almost 60,000 in one and a half years. Do not recommend anybody use this platform to deliver or purchase. These Asians are making a killing off of the lazy American people. And if I'm being quite honest for every single disrespectful customer there was I remembered their address and you better believe I spit in their drink or farted feces on their food. Hope they enjoyed that. Sorry not sorry That's why you don't mess with people that know where you live. You want to treat a stranger stupid karma's a MF

I have had nothing but problems with this company, doordash. They keep trying to charge my card. I asked them to stop and they tried 4 times today. Always a problem.

Doordash said order was delivered based on GPS, no refund given, either driver took order or GPS wrong. Don't use this company.

The drivers eat your food! & deliver it super late.Food is cold ate out of, & all doordash offer is 5bucks! I have children left hungry, as the driver ate out of the food n it's cold.I have pictures with fork still inside plate of food! Don't order with doordash! They also try n run your card without your permission! Doordash is full of scammers.They take your money & rudely play on the phone & horrible customer service..

I placed an order that was missing two items when it arrived. I contacted DoorDash via the site, since there's no way for you to actually talk to a person. They said they'd give me a $3.00 credit on future orders. SERIOUSLY? That won't even cover the TAX that I paid on the missing items, let alone the items themselves. I will never, ever order anything with them again, because they are heartless thieves who don't care one whit for their customers.