Doordash

Never get food, even after tipping very well! Makes absolutely no sense, the standards at which they hire drivers must be bar none because I'd say only 2 times out of 10 has my experience been a good one. Why take a job to deliver food if you're not going to deliver food? Do they fire drivers after they just blatantly steal a customers $60 food order? Absolutely insane business model and I will never use them and trash talk them to everyone I know and never recommend anyone work for this trash company. Customer service told me "we'll try harder next time". Your company has been around for almost a decade! You'd think the standards would be SOMEWHAT decent!

I ordered from local restaurant that uses door dash for delivery. When not receiving my food, contacted restaurant to see where it was. Manager confirmed correct address in his system but totally different address on door dash's side. Driver dropped and went at wrong address. What can I say?!?! There's a reason I do not have a door dash account. Thanks for ruining my Saturday evening by having to be on the phone all night and charging my card twice for a pick up rather than ever using you again!

Please find another delivery service. This mob don't believe in customer service in fact it's non existent and they don't deserve your custom.
Half my order didn't arrive and I was refused a refund or credit.
Seriously what's that if not theft? Just do yourself a favour and use someone else.

I was duped once, but never again. My order never arrived. No one responded to phone or chat. All the one star reviews and the negative experiences speak for themselves. Why this company hasn't gone out of business at this point speaks volumes about questionable business practices and deceptive messaging. I really have to wonder what's going on with this company. It's clearly not about delivering food.

They screwed up my orders so many times, that they refused to give me a refund on my last order. I paid $95 for cold food and on top of that, the driver ruined my yard after driving through the wet grass! Don't waste your time or money.

3 deliveries out of 3 were messed up. Ordered 4 meals forgot one, they would not deliver the missed meal only gave a credit, really? Second day forgot the drink, third day charged a delivery fee when it said promo. Customer service is awful they could careless, if you are happy with their service. Customer satisfaction is not their motto. Cheaper to drive yourself. Did not honor promo, told me several different stories why they would not honor. Beware this company is heartless.

This has got to be the most incompetent, unprofessional, unethical company EVER! They refuse to make things right for customers when the order is missing items or wrong. And keep repeating themselves saying, "there is only some much we can do on our end". WHAT!?! Give me my money back or re-deliver the food that I paid for. This isn't rocket science here ‍ NEVER... EVER... AGAIN!

After ordering a few times the excitement of having options wears off when you realize 1. The store messes your order up 9 times out of 10.2. DoorDash is simply going to issue a refund but the issues NEVER ARE RESOLVED. 3. The drivers can do whatever they want. They say your store is closed, have your order cancelled and sit at a Coney Island for twenty minutes while you wait for no food. 4. The drivers are 9 times out of 10 going to get your address wrong even if your address is clear as day and you message them with the correct address to confirm. 5. The driver most likely will be picking up multiple orders DoorDash will NEVER tell you about so you keep ordering and waiting for old cold food. I could go on. It's just over time it gets old to have your food barely delivered with so many issues.

I am a loyal avid doordash customer. I have an issue with my order at least once a week maybe once every week and a half. Today's issue was I never received one of the items I ordered. I had sat in a chat with a supposed live person who never helped me. Please see photos to prove my review. My family and I use this service on average every other day. Very dissatisfied very disappointed and will not be using doordash anymore GrubHub here we come!

Received too many missing items and really horrible Long John Silver food. I knew better than to order in the evening. Ordered two platters, side of hush puppies. Didn't receive any seafood or the chicken. Hush puppies were extremely hard. Everything was very greasy. Complained to door dash customer service. They were unsympathetic. Refunded 3.00 on 40.00 + meals. They kept changing the delivery time. I told them, I absolutely would never use their service again. I never have since. Would never recommend this company.

The fact that your employees openly post that they tamper with customers food or cancel the order after picking it up bc they are not tipped is disgusting. We pay a service fee for delivery, tips are based off of service.

For over 4 years I had been using doordash almost everyday without any issue. Until today Aug. 18 they disabled my account out of the blues.
Their reason blocked payment method/multiple accounts. Yet yesterday and for the last four years I've been using my card and account consistently without issue. Their solution is to make a new account with new email. Unsolved and ended chat. Ridiculous. Doordash thinks they are the only service provider or something?

Made an order with doordash before, went okay. Used them again and could not edit the delivery location so I assumed it would use the data from before (the house icon is clearly visible and separate from the restaurant icon in the picture below).

I was wrong, they texted me a picture of my food on the ground in the parking lot of the restaurant and only refunded me 3/4 of the price. When I asked for at least a repeat order placed to the right address, they told me I could do it myself. Never using them again.

Gave me a credit to their site, not a credit card credit and I didn't realize until it never showed up on VISA...then they said cant change after 3 days...so they keep my money? I will not be using them again totally unacceptable

I have used doordash for years. This time, an order from The Mug in Irvine was not delivered by Toni. Doordash customer service declined my refund request so I'm out $42 and no food. If I could leave a negative star, I would. Canceled my membership.

Beware! DoorDash drivers are now swapping Popeyes' chicken for chicken from a nearby cheap joint, Hip Hop Fish & Chicken (whose chicken is smaller and cheaper; and very greasy). Please beware of this trick. Report them to Doordash and get a refund or credit. Sadly, I blame Popeyes because they fail to seal their delivery orders (or seal them incorrectly), allowing ease of swap and tampering. Awful.

The company has zero respect for their clients. I have been a loyal customer for years. Spending way more than i should have. I placed an order the day prior for over 200$ as i was hosting a party. The fact that they didn't even reach out to me to let me know the order was able to be filled is ridiculous. After contacting the company and letting them know i haven't received my order they kept saying " i will receive
Your feedback". Zero cares. I'm disgusted with the treatment. I urge everyone to use a different service provider before this happens to you

If there was a zero, I would leave it. A driver backed into my daughters car on the drivers side, and damaged the front door and quarter panel, then took off. I filed a police report and called Door Dash legal. Needless to say, we're on day 6 and no further along than the day it happened. My daughter starts school in a few weeks and the damage doesn't allow the front door to open, so I am at a loss. The accountability on their side is ridiculous. We have the entire incident on video, which was provided and again, nothing. I guess it's time to get a lawyer so things can get moved along. This is frustrating beyond belief. A hit and run, with proof (On video) and I can't get them to fix my vehicle. (UNBELIEVABLE)