Deborah P.

Today, as they often do, grubhub sent me an email offering 20 percent off. I followed the link and saw a favorite Chinese restaurant participated. Allegedly, the 20 percent discount would be applied during checkout -- they gave me no code to use. I filled the cart and started to place the order, but you guessed it, no 20 percent off. After some chat negotiations, received another email with 20 percent off. This time, the discount appeared, but got a "this order cannot be processed" message. Not the first time something like this has happened to me with grubhub. They try to lure me in with a deal, then renege.

It is Sept. 21. I placed an online order with Lands End on Sept. 8. It has yet to be shipped. They cannot tell me when (if?) it will be shipped. Last time I buy from them. Too bad -- they used to have good-quality merchandise and customer service.

Poshmark claims it does not allow returns, but that is not the case, as I just learned. I was selling a vintage item, and was very explicit about its age-related imperfections in my listing. It was immediately bought by a woman who somehow expected a 40-year-old item to look new, and who filed a claim against me. The real $#*! of it is that she "opened the case" at 1 a.m., and I had six hours to respond. So by the time I saw the messages in the morning, Poshmark had already found in her favor, allowing me no input. I've sent several messages to Poshmark, and get chirpy responses that in no way address the issues I'm raising. Better to stick with ebay.

The site will gouge you. You can sell something for $12, and earn $9.95. They will not give you your money unless you pay another $2, claiming that their minimum to receive a payout is $10. Nobody else does this. Stick with ebay, FB Marketplace or Poshmark.

After struggling with a website that kept deleting the information I repeatedly entered -- and had two separate carts -- I thought I put through an order for the correct item. I got an email that there was a problem with my credit card -- the one I use all the time with no problem. Trying to straighten that out, I discovered that the wrong item in the alternative cart had been ordered. I spent a lot of time on the phone, first on hold, then in the wrong department even though I'd selected the right one, and ended up doing a phone order with a different credit card. I can only hope that the pillowcases will be all right, because the shipping cost is outrageous. I will never shop Cuddledown again.