Domino's Pizza

After I recieved my order that was completely wrong l called and was told it would be resolved for the next time l order. I order once a week. I travel here for work, so lm a regular that spend 100/month. L called to see what "insurance" as they claim would be offered... to my surprise and frustration. My claim was invalid because I didnt go to web site and place a claim... nothing was offered. Not even an apology... nevermind that l had been placing orders for the last six months... so yeah delivery was incompetent... person that took my compliant was incompetent. No guidance to file on website. And when I talked to Ashley the "manager". She was/is even more incompetent. Can't make the wise decision to keep a 1200 a year customer. To give an excuse that it was very busy that day... Hello! It's pizza... can they not handle being busy. Its not rocket science... pathetic... dont order from Alamosa C0 Dominos..

We live only minutes from a Domino's and purchase from there often, using the Drive-Thru pick up feature. We used to have great food and fast service from this local Domino's, but the past few times have been bad, and I believe we are going to hold off ordering from there in the future. Yesterday has been the worst. We placed an order at 5:50 pm with an estimated pick up time over an hour later, for 6:59-7:09 pm. We understood the order would take a while longer than normal, but the order wasn't ready until 7:22 pm (nearly 15 minutes later than we were given). My husband didn't check the order before leaving the parking lot (he's had a stroke and after already having to wait in the parking lot in record-breaking temps at nearly 100°F, he'd had enough stress yesterday), and when he got home, I found our Stuffed Spinach/Feta Bread was the basic Stuffed Cheesy Bread, no spinach or feta as I'd ordered and our receipt stated. We also had two Chicken Bacon Ranch sandwiches which had no ranch - they were crusty and dry. I understand it was extremely hot yesterday and getting quality staff has been an issue at a lot of places, but that's no excuse when our order took 1 1/2 hours to get below average quality food.

Ordered a medium hand tossed with meat, jalapenos and mushrooms and marinara sauce. I got a pizza (?) 1/2 without cheese, void of any noticeable marinara sauce, some slices with no meat, several slices just a piece of bread with scatterings of mushrooms and jalapenos. They weren't busy, it was 11:30 am when I ordered it, nobody was there when I picked it up so that can't be the reason - just a crappy pizza. I'm not too worried, I'll never go there again.

The dominos at 795 ne rice road lees summit Mo ******* is terrible, unprofessional, pretty much any negative words to describe a company or business, this dominoes is that. The management at this location is trash. They were 1hour and 43 minutes late delivering pizza to my kids birthday party. I ordered the pizza for 12pm CST time and they delivered it at 1:43pm CST. The management at the location hung up on me 2x (with no aggressive language at the employee). They offered me a $15 credit and said it was my fault for not confirming the next day. The amount they charged my card was $20 more than quoted too. This store will not own up to their mistakes and make a reasonable offer to fix the situation. I've had pizza places show up late to birthday parties but never this late. And I've never seen a store location not care to resolve my frustrations.

I place an order with dominos pizza in Ellenwood only to have it delivered to the wrong address and I am out the money and pizza my phone my debit card all have one address and yet they got it wrong or they delivered it to one of their friends but I never got it and when I trying to call all they did was hang up the phone on me lousy crooks that's what they are as for all my veterans friends please void this dominos pizza pizza in Ellenwood they will take your money and hang up the phone on u if you try to communicate with them they are up to no good never will I do business with any dominos pizza crooks my fellow veterans stop going there. It's for your own good

My food was cold the 1st time and because my daughter took one bite of the pizza they would do nothing to rectify their issue calling me a liar telling me That their food is never called. 2nd time I ordered from them which I never should have even done, They got my order mixed up with someone else, I asked them if my food was going to be cold they said no it's been sitting under the heat shoot for an hour, Of course my food came out cold when I called to inquire about it I was hung up on by the representative, storm. And the manager Frank Did not care at all all he did was provide me with the name of the man who hung up on me great managerial skills. What a s*** show, My God is it possible that their food can be as terrible as their customer service and their customer service be as terrible as their management They're batting a 1000 over there I'll tell you! Do yourself a favor call papa John's!
To top it all off I tried to follow a complaint and the 1 800 dominoes told me to call the store... pathetic all the way around!

I've been trying to order pizza for an hour and the website don't wanna work cuz. I don't have a car because my mom doesn't let me drive it. I want some cheese bread

I have recently gone to Domino's Pizza store number 30 06 in Farmington Maine the service was friendly fast and they were very accommodating I will keep going there thank you so much for putting a Domino's Pizza in our little town

It's been bad for 20 years. I gave it another try after they did the "remarket" years ago and it was the same old crap! If you add in the TERRIBLE customer service and the sub par product (frozen pizza is better) Domino's is to pizza what a crawdad is to a lobster.

LOVED THEM IN THE BEGINNING. HAD TO COMPLAIN ABOUT A PIZZA THAT WAS SUPPOSED TO HAVE EXTRA CHEESE AND BACON AND ONIONS. I CALLED UP TO TALK TO MANAGER IN GREENFIELD MA. SPOKE TO TAMMY SHE SAID TO BRING IT BACK AND THEY WILL REDO IT. WELL NEEDLESS TO SAY THE SECOND PIZZA WAS WORST THAN THE FIRST. HARDLY ANYTHING ON IT WHATSOEVER. WELL APPARENTLY THEY DONT APPRECIATE GOOD CUSTOMERS AND THINK THEY ARE THE PERFECT PIZZA MAKERS. NEWS FLASH THEY ARE NOT NO ONE IS AND WE ALL MAKE MISTAKES. NOT TO MENTION MY WIFE PAID 3 MORE DOLLARS AND GOT ROBBED FOR A 9 DOLLAR PIZZA. THEY DONT KNOW HOW TO TAKE CONSTRUCTIVE CRITICISM. THEY WILL NEVER GET 1 MORE PENNY FROM US. YOU SUCK DOMINOES. GOOD RIDENCE.

I ORDERED A PIZZA ON MY LUNCH BREAK THEIR DELIVERY GUY JUST GIVES MY ORDER TOO A RANDOM PERSON, IM WATCH HIM ON CAMERA NOW I CALLED BACK TOO THE STORE INQUIRING ABOUT MY ORDER WHEN THE GIRL STARTS CURSING ME AND TELLING ME ITS SOMEHOW MY FAULT I DIDNT GET MY ORDER WHEN I SPECIFICALLY GAVE INSTRUCTIONS TO BRING PIZZA INSIDE TOO SECURITY DESK THIS STORE IS ON SOUTH MAIN IM HIGH POINT NC DO NOT SPEND YOUR MONEY WITH THIS STORE THEY ARE THE WORST AND WILL NOT CALL YOU BACK TERRIBLE CORPORATE TEAM NOBODY HAS YET TO REACH BACK OUT TO ME ABOUT MY NIGHTMARISH EXPERIENCE WITH THEIR STORE RUN AWAY FROM THIS PLACE FAST AS YOU CAN!

I ordered a pizza and they made it incorrectly. I'm a vegetarian as meat makes me sick but they had added pepperoni. I called for a redo and asked if I should bring the incorrect pizza back and they said no. When I returned to pick up the pizza they collectively lied and gaslit my fiancé and I that they didn't make or cut a pizza with pepperoni and the guy who picked up our call lied to his coworkers saying he didn't tell us no. This experience happened today and ruined dominos for me forever. A mistake is fine but lying and gaslighting people is unbelievable and these people need to be retrained.

5 Years ago i had a Dominos pie, it was horrible. So 5 YEARS LATER, After Watching The Ads For NY Thin Crust NY Style Pizza I Broke Down And Tried It... I ORDERED IT WITH XTRA CHEESE AND XTRA SAUCE. GRABBED IT RIGHT OUT OF THE OVEN...NO STRINGGY CHEESE AND NO SAUSE. $23.00 FOR A LARGE PIE. DRY, CHEESLESS,TASTELESS, SPONGY THIC BREAD LIKE DOUGH(NOT CRUST). MY WIFE TOOK ONE BITE AND STOPPED, SAID IT WAS INEDIBLE AND I AGREE. EVEN THE DOGS WALKED AWAY FROM IT. ABSOLUTELY THE WORST CRAP EVER. HOW IS THIS COMPANY STILL IN BUSUNESS SELLING THE WORST PIZZA ON THE PLANET. SO BROKE IT UP AND LEFT IT OUTSIDE FOR THE BIRDS TO PICK ON, NOT A ONE TRIED IT, WAS LIKE THEY SMELLED IT WAS POISON...IT LOOKS LIKE A PIZZA BUT ITS NOT... PATHETIC...S.A

Well it's finally happened. The straw that broke the camel's back... Not only is my breadbowl extremely undercooked and seriously almost as flat as a pancake, but it LITERALLY tastes like it is lathered in dish soap. I don't know if it's every location that lacks the knowledge of how to cook bread (as in, to the point of it not being DOUGH ANYMORE), but good Lord this place sucks! I have complained about this issue several times and obviously it's not a big enough deal because it's never been rectified or corrected. I used to love Domino's, but I will no longer be a customer... I have been told to stop ordering the breadbowl if it's never fully cooked. Excuse me? No sweetie. Domino's needs to cook it properly! I am sick of complaining and getting offered a "free meal"- for more than one reason. One- whenever I am told to contact someone to get details, that person seems to coincidentally be out that day or always too busy with something else. Two- if I am getting the same thing, what's the point? I know y'all don't know how to cook it right! And three-day I shouldn't have to "keep complaining"; you need to learn how to cook bread or stop selling it!

This is the response I get after not receiving something that was supposed to be given to me after a horrendous experience for being upset about being lied to