business logo of Dolls Kill
dollskill.com
goth, casual, grunge & punk men, womenAge 13-18, 19-25
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About the business


Clothing item from Dolls KillFashion apparel by Dolls KillMerchandise from Dolls Kill clothing lineDolls Kill fashion product

Business Highlights

General

Target Gender: men, women
Target Age Group: 13-18, 19-25
Price: $$

Shipping

Shipping Cost: $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: items must be unworn and unwashed with their original packaging and tags
Return Cost: $7.99 return shipping label fee, or free shipping with stash

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: goth, casual, grunge & punk
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, financing, Apple Pay, Google Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Shop Pay, Sezzle

How would you rate Dolls Kill?
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Dolls Kill Reviews Summary

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Great, straight to the point!
April 11, 2019

I was worried about my return. Nicole the clerk on line solved it. Superb! She took care of it and I'm a satisfied costumer!

Date of experience: April 10, 2019
Canada
1 review
0 helpful votes
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Cutest clothes
April 11, 2019

Favorite place to shop, always have the cutest clothes. It has so many different styles that it's easy to find what I need.

Date of experience: April 10, 2019
Canada
1 review
0 helpful votes
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Helpful and quick
April 13, 2019

Quickest service I've received and they are happy to help you. Whenever I have trouble with anything I send a message on their website and I get a reply within seconds.

Date of experience: April 10, 2019
Canada
1 review
0 helpful votes
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Dolls Kill Review
April 11, 2019

Very quick and easy to talk to, she heard me out and got a solution within a minute. Amazing service and really nice girl!

Date of experience: April 10, 2019
California
1 review
1 helpful vote
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Very helpful!
April 11, 2019

Had trouble adding an item to the cart, used the chat option and mentioned the problem. They had a great attitude and were super quick and helpful fixing the problem!

Date of experience: April 10, 2019
GB
1 review
0 helpful votes
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Reasons why I love this brand
April 11, 2019

I absolutely adore Dolls Kill. Live in the UK and have ordered from Dolls Kill a good handful of time, the only thing that stops me from making more orders and purchases is silly UK custom fees :( However there is no other stores like them in the UK that I can really relate to. They promote being yourself and dressing however you want which is one of the main reasons I keep on coming back to them. Their customer service is 10/10, they always want to help you and give off a kind and caring attitude (not like some companies who clearly don't give a damn about you) they genuinely do or so that's the vibe I get! All items I have ever received have been fantastic quality too! Thank you Dolls Kill for being so unique :)

Date of experience: April 10, 2019
GB
1 review
1 helpful vote
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Really fast and efficient
April 11, 2019

My outcome sorted very quickly and nicely. I think it was Nicole who helped me, ah was very keen to help adding leave me waiting too long.

Date of experience: April 10, 2019
New York
1 review
1 helpful vote
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Coupon code issue
April 10, 2019

I am a new customer and felt Lindsay at Dolls Kill responded very promptly. I only gave 4 stars because I'm still new but so far like the service.

Date of experience: April 8, 2019
Israel
1 review
2 helpful votes
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I love everything about this website! Cool high quality stuff for affordable prices. Also low shipping rates and very fast shipping. I've been shopping with them for a while and never had any problem. Dolls kill is what my dreams are made of and i recommend it to everyone. Also their packaging is cute

Date of experience: April 8, 2019
New Jersey
1 review
0 helpful votes
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Fantastic Customer service
April 10, 2019

The online support is very fast and efficient. I had a minor issue with my cart and the chat feature was very quick to resolve my issue. Absolutely will be shopping here in the future

Date of experience: April 8, 2019
New York
1 review
1 helpful vote
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Good $#*! - Very helpful
April 9, 2019

Customer support feels like your best girl who consoles you when you get bad $#*!. Very well run website!

Date of experience: April 7, 2019
South Africa
1 review
1 helpful vote
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Dolls Kill Killin' It
April 9, 2019

First of all, the collection is so, damn wild, it's so rad to find an explosively creative and sexy store that actually exists.

Secondly, I opened up the "chat" section with questions about my order and was contacted by an absolute babe (Jahna) that answered all my questions in no time.

Epic clothing, epic service.

I really hope everything fits!

Date of experience: April 7, 2019
New York
1 review
1 helpful vote
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Amazing customer service
April 9, 2019

They are very helpful they have helped me on many occasions and do a good job at it. They are amazing at what they do and I'am so happy about the services they have helped me with on occasions when I needed them

Date of experience: April 7, 2019
Michigan
1 review
1 helpful vote
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Fast Response
April 9, 2019

I needed to ask about tights sizing in chat, and received a quick response and given an email address to contact.

Date of experience: April 7, 2019
New York
1 review
0 helpful votes
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Great Return service
April 9, 2019

The value of the returned item is completely refunded as store credit. There is great online customer service to oversee this

Date of experience: April 7, 2019
Ohio
1 review
1 helpful vote
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Love it
April 9, 2019

I ordered from this site a week or two ago & my order came super fast! I can say that I love the swimsuit that I ordered. The material felt great, can't wait to wear!

Date of experience: April 7, 2019
New York
1 review
0 helpful votes
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Costumer service
April 9, 2019

Jahna was really nice and helpful, we solved my issue in no time.
I had an issue with putting the wrong address and the whole experience was just as easy as it should be, but from my experience some companies make it harder which wasn't the case at all! I would like to thank Jahna again!

Date of experience: April 5, 2019
Turkiye
1 review
1 helpful vote
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Nice
April 9, 2019

She was nice and being helpful i like this kind of people thats why i will shop more here...

Date of experience: April 5, 2019
New York
1 review
0 helpful votes
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Cutest clothes!
April 4, 2019

Love everything about Dolls Kill! Cute style, cute clothes! LOVE! Definitely great prices as well and fast shipping! OBSESSED with all my holographic stuff.

Date of experience: April 3, 2019
Texas
1 review
0 helpful votes
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I'm one of those annoying customers with a million questions every two minutes. I've blown up their chat line, their phones, their email, and even their text number- and Dolls Kill ALWAYS pulls through with the utmost best customer service. I feel like all their employees are my best friends. 10/10 would recommend.

Date of experience: April 3, 2019