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Make sure you check the reviews before buying it. 99/100 their clothes are too small, too big or just awful quality. My order was supposed to come 3 days afterwards, now its been a week so, yeahhhh. Be warned Shein takes a very long time but if you see clothes that have good reviews then its like a gamble, you either get something meh or you get something trash.
Also it costs too much to send it back so your forced to keep it or trash it really.
When buying cheap things off Dolls Kill, you expect to only be paying for that. I'm from the Uk and I didn't realise I had to pay for it to be released by Customs. It's not Dolls Kills fault at all but it's kinda annoying. The customs I paid for was £12 but that was for two orders.
However as soon as you release it from Customs, it came to me the very next day which was handy:)
Overall the quality of DollsKill's items is really soft and pretty. It's exactly as shown in the photo. I've been guilty of sleeping in the clothes I bought because they were just so comfy :)
I tried to track my order that was given within the app but it never loaded up. I sent an email asking them for help and they were really fast at responding and helping me out! Honestly the best customer service there is on any fashion brand and the quality is honestly amazing. I normally buy things when things are on sale or there's free shipping and it becomes a bargain!
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This company is all around horrible. There is no customer service to speak to or chat with. You...
Dear Courtney,
This is Alexis from Shein Customer Support. On behalf of Shein, I apologize for the experience you had in doing business with us. I would love to help you resolve this issue. Unfortunately, I could not locate an existing order with the information you provided (ZZY62329). Can you please provide me your order number or the email you used to place the order. Please send to: dispute@shein.com with the subject line "RESOLUTION via SiteJabber". I hope to hear from you soon.